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Veterinary Client Service Representative Jobs in Utah

Doginhaus

Customer Service Representative

Park City, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

Doginhaus Inc

Customer Service Representative

Park City, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

Doginhaus

Customer Service Representative

Park City, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

MedVet

Veterinary Surgeon

Salt Lake City, UT · On-site

$293K - $387K/yr

Our passionate and dedicated team of doctors, certified technicians, assistants, and client service representatives is committed to being the best in the veterinary profession to give and receive ...

MedVet

Veterinary Surgeon

South Salt Lake, UT · On-site

Our passionate and dedicated team of doctors, certified technicians, assistants, and client service representatives is committed to being the best in the veterinary profession to give and receive ...

Bmo

Client Service Analyst

Salt Lake City, UT · On-site

$41K - $77K/yr

  • Medical

  • Life

  • Retirement

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

MedVet

Veterinary Surgeon

South Salt Lake, UT · On-site

Our passionate and dedicated team of doctors, certified technicians, assistants, and client service representatives is committed to being the best in the veterinary profession to give and receive ...

BMO Financial Group

Client Service Analyst

Salt Lake City, UT · On-site

$41K - $77K/yr

  • Medical

  • Life

  • Retirement

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

Bank of Montreal

Client Service Analyst

Salt Lake City, UT · On-site

$41K - $77K/yr

  • Medical

  • Life

  • Retirement

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

Bank of Montreal

Client Service Analyst

Salt Lake City, UT · On-site

$41K - $77K/yr

  • Medical

  • Life

  • Retirement

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

BMO Capital Markets

Client Service Analyst

Salt Lake City, UT · On-site

$41K - $77K/yr

  • Medical

  • Life

  • Retirement

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

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Showing results 41-60

All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Utah

Veterinary Client Service Representative information

See Utah salary details

$8

$17

$24

How much do veterinary client service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary client service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are popular job titles related to Veterinary Client Service Representative jobs in Utah?

For Veterinary Client Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Utah look for?

The top searched job categories for Veterinary Client Service Representative jobs in Utah are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Veterinary Technician Shift Lead - Day Shift

Thrive Pet Healthcare

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Thrive Pet Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

24th of 52 rated veterinary

Job description

Description
Advanced Veterinary Care is seeking a Day Shift Lead to join our team!
$2,000 Sign on bonus available!
About Us:
Advanced Veterinary Care (AVC) is a 24/7 emergency and specialty hospital in Salt Lake City committed to providing gold-standard veterinary care. As part of the Thrive Pet Healthcare network, we support a culture of collaboration, accountability, and growth. We are proud to offer a progressive and supportive environment for both pets and the people who care for them.
Position Overview:
The Shift Lead Technician is a leadership role responsible for the day-to-day coordination and supervision of the clinical support team during a designated shift. This role requires strong veterinary technical skills, excellent communication, and the ability to lead by example in a fast-paced environment. The Shift Lead ensures smooth hospital flow, oversees team dynamics, supports client communication, and serves as a point person for floor management and case coordination.
Key Responsibilities:
• Lead and support the veterinary technician and assistant team during assigned shifts
• Manage shift flow including patient triage, case assignments, and room/resource utilization
• Coordinate breaks, lunches, and staff coverage across departments to maintain efficient operations
• Serve as a liaison between support staff, doctors, and client service representatives
• Oversee and assist with patient care, diagnostics, treatments, and procedures as needed
• Provide guidance and mentorship to less experienced team members
• Facilitate clear and timely communication with clients, including updates, discharges, and education
• Monitor shift needs and escalate concerns to management when appropriate
• Ensure adherence to hospital protocols, safety standards, and cleanliness expectations
• Participate in daily rounds, meetings, and help maintain a positive team culture
Qualifications:
• Certified, Licensed, or Registered Veterinary Technician (CVT, LVT, RVT) required
• Minimum 3 years of clinical veterinary experience, preferably in emergency or specialty medicine
• Proven leadership abilities with strong communication and problem-solving skills
• Ability to multitask, prioritize, and remain calm in high-pressure situations
• Strong technical and organizational skills, with a working knowledge of veterinary workflows
• Positive attitude and commitment to team success and patient-centered care
• Must be able to work evenings, weekends, and holidays as needed
Why Join AVC?
• Be a key leader in a thriving, fast-paced emergency and specialty hospital
• Collaborate with skilled teams across multiple departments and specialties
• Competitive compensation with leadership differential
• CE allowance, uniform allowance, licensing support, and full benefits package (for eligible employees)
• Opportunities for professional development and advancement within Thrive Pet Healthcare
Benefits - our care in action:
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution
• Continuing education and development support through our library of free CE courses and paid time off to complete
and so much more!
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
#TPHSJ

What Thrive Pet Healthcare employees say

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Benefits

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About Thrive Pet Healthcare

Sourced by ZipRecruiter

Thrive Pet Healthcare, located in Austin, TX, US, operates within the veterinary services industry, providing high-quality healthcare solutions for pets. The company offers an extensive range of pet care services, from vaccinations and routine exams to dental care and surgical procedures. Founded on the principle of making pet healthcare both affordable and convenient, Thrive Pet Healthcare has become an integral part of the pet care community, upholding this mission with unmatched dedication. They believe in providing comprehensive care that benefits the overall well-being of pets and have made substantial progress in incorporating advanced methodologies and equipment in their facilities.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2003

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