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Veterinary Client Service Representative Jobs in Utah

VCA Animal Hospitals

Veterinary Receptionist

Salt Lake City, UT · On-site

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Cottonwood Animal Hospital, we take our mission statement - your pet's health is our ...

VCA Animal Hospitals

Veterinary Receptionist

Salt Lake City, UT · On-site

$14.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top ...

Banfield

Client Service Coordinator

West Valley City, UT · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets ...

Banfield

Client Service Coordinator

Sandy, UT · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... of the veterinary medical team (in terms of numbers of clients and pets), ensures good ...

Banfield Pet Hospital

Client Service Coordinator

Sandy, UT · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... of the veterinary medical team (in terms of numbers of clients and pets), ensures good ...

AmeriVet Veterinary Partners

Veterinarian

Hurricane, UT · On-site

$100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Robust support: Skilled technicians, dedicated client service representatives, and engaged ... Veterinary Medicine (DVM/VMD) or equivalent degree from an accredited university (required ...

dogIDs

Customer Service Representative

Park City, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Communication: Answer phone calls and emails with a positive attitude, providing helpful ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Utah

Veterinary Client Service Representative information

See Utah salary details

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How much do veterinary client service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary client service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are popular job titles related to Veterinary Client Service Representative jobs in Utah?

For Veterinary Client Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Utah look for?

The top searched job categories for Veterinary Client Service Representative jobs in Utah are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Client Service Representative Property & Casualty Insurance

Orion Placement

Salt Lake City, UT • On-site

$38K - $53K/yr

Other

Re-posted 6 days ago

Job description

About the job Client Service Representative Property & Casualty Insurance
Why This Is a Great Opportunity

  • Join a fast-growing, high-end private wealth and legal services firm supporting high-net-worth clients.
  • Work in a polished, organized environment with strong mentorship from senior leadership.
  • Build deep expertise in property & casualty insurance, including personal and commercial lines.
  • Make a real impact by ensuring a seamless, white-glove client experience.
  • Enjoy stable hours, professional growth opportunities, and a values-driven culture.
Location
  • This is an on-site role in Salt Lake City, Utah, offering hands-on training, team collaboration, and direct support from leadership.
Note
  • Candidates must have at least 2 years of client service or account management experience in property & casualty insurance (personal and/or commercial lines). Life insurance experience is a plus but not required.
About Our Client
Our client is a law-firm-led private wealth organization supporting high- and ultra-high-net-worth clients across estate planning, tax strategy, insurance, and financial services. Their team is known for exceptional client care, professionalism, and delivering highly coordinated, error-free service in a regulated environment, including complex property & casualty insurance programs.
Job Description
  • Serve as a primary point of contact for client requests, updates, service needs, and follow-ups.
  • Schedule and prepare client meetings, including agendas and attendance confirmations.
  • Provide timely updates and set clear expectations throughout the service process.
  • Assist with new business and ongoing service for personal and commercial P&C insurance policies (e.g., home, auto, umbrella, small commercial, etc.).
  • Prepare, review, and submit applications, endorsements, certificates, and other documents to carriers and service partners.
  • Track cases through underwriting, approvals, policy issuance, delivery, renewals, and post-issue service.
  • Coordinate with carriers, brokers, and vendors to ensure timely processing and resolution of service items.
  • Monitor and resolve pending items or missing documentation quickly and accurately.
  • Support compliance through accurate documentation, policy files, and organized records.
  • Maintain CRM notes, pipelines, and tracking reports for all active clients and cases.
  • Improve workflows and templates to increase efficiency and reduce errors.
  • Support retention and client satisfaction by delivering a polished, empathetic client experience.
Qualifications
  • 2+ years of client service, account management, or operations experience in property & casualty insurance (personal and/or commercial lines).
  • Strong organizational skills and ability to manage multiple accounts and cases simultaneously.
  • Excellent written and verbal communication skills.
  • Proficiency with CRM systems, Outlook/Calendars, and Microsoft Office/Google Workspace.
  • Ability to handle sensitive, confidential information.
  • Reliable, detail-oriented, and proactive.
  • Experience working with independent agencies/brokerages and/or high-net-worth clients is a plus.
Why Youll Love Working Here
  • Supportive and collaborative environment with strong leadership engagement.
  • Clear career path for growth within a specialized financial and legal services firm.
  • Work that feels meaningful clients deeply appreciate your support.
  • A high-touch, professional culture built on accuracy, empathy, and trust.
  • Exposure to high-end financial, tax, and insurance strategy work.

JPC- 483
Job Type: Full-time

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