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Veterinary Assistant Receptionist Jobs in Rochester, NY

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Veterinary Assistant Receptionist information

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$9

$15

$19

How much do veterinary assistant receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for veterinary assistant receptionist in Rochester, NY is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.07 per hour, depending on experience, location, and employer.

What is a veterinary assistant receptionist?

Veterinary Assistant Receptionists are professionals who serve as the first point of contact for clients at veterinary clinics or animal hospitals. They handle administrative tasks such as scheduling appointments, answering phones, processing payments, and maintaining patient records. In addition, they often assist veterinary staff by providing basic animal care, preparing exam rooms, and helping with client education. Their role is essential in ensuring smooth clinic operations and providing excellent customer service to pet owners.

What are the typical daily responsibilities for a veterinary assistant receptionist?

As a Veterinary Assistant Receptionist, your daily responsibilities blend customer service with basic animal care. You'll greet clients, schedule appointments, manage phone calls, and process payments at the front desk. Additionally, you'll assist veterinary staff by preparing exam rooms, handling animals, and maintaining a clean, organized workspace. This role requires strong communication skills and the ability to multitask in a fast-paced, animal-focused environment.

What are the key skills and qualifications needed to thrive as a veterinary assistant receptionist, and why are they important?

To thrive as a Veterinary Assistant Receptionist, you need a basic understanding of animal care, customer service skills, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, multitasking, and compassion are crucial soft skills for handling clients and their pets effectively. These abilities ensure smooth clinic operations, positive client experiences, and efficient support for veterinary staff.

What is the difference between Veterinary Assistant Receptionist vs Veterinary Technician?

AspectVeterinary Assistant ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification required
Work EnvironmentFront desk, client communication, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities

The Veterinary Assistant Receptionist primarily handles client interactions and administrative duties, while the Veterinary Technician provides medical support and assists veterinarians with clinical tasks. Both roles are essential in veterinary practices but differ in responsibilities and required credentials.

What are popular job titles related to Veterinary Assistant Receptionist jobs in Rochester, NY?

For Veterinary Assistant Receptionist jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Veterinary Assistant Receptionist jobs in Rochester, NY look for?

The top searched job categories for Veterinary Assistant Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Veterinary Assistant Receptionist jobs?

Cities near Rochester, NY with the most Veterinary Assistant Receptionist job openings:

Veterinary Assistant Receptionist jobs near you
Infographic showing various Veterinary Assistant Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,467 per year, or $15.6 per hour.

Veterinary Receptionist

Henrietta, NY • On-site

Veterinary Practice Partners
Veterinary Services • 10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

23rd of 52 rated veterinary

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Veterinary Practice Partnersexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Receptionist

Ark Veterinary Hospital and Urgent Care is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too!

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time position. The hospital is open 7 days a week. Monday - Saturday 8 am - 8 pm, and Sunday 9 am - 8 pm. Rotating weekends and some closing shifts (8 pm), along with some holidays (10 am - 6 pm). Option to work three long shifts and one short shift to reach 40 hours, allowing for three days off each week.

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist is required.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Ark Veterinary Hospital and Urgent Care

Ark Veterinary Hospital & Urgent Care has been a trusted part of the Henrietta and Rochester communities since 2018, offering top-quality care for dogs, cats, and exotic pets. Founded by Dr. Christina Seidel, our hospital provides both general veterinary services and urgent care, making us one of the few exotic urgent care centers in the area. We are dedicated to exceptional patient care, community involvement, and supporting local shelters through spay/neuter services and veterinary care.

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