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Veterinary Assistant Receptionist Jobs in Tennessee

Veterinary Assistant/Receptionist

Jefferson City, TN ยท On-site

$13.75 - $17.25/hr

Description The Veterinary Assistant/Customer Service Rep is an invaluable member of the hospital team. Working directly with the Veterinarian, the Veterinary Assistant supports medical staff to ...

Veterinary Receptionist

Cookeville, TN ยท On-site

$14 - $16/hr

Previous veterinary receptionist, veterinary assistant, healthcare, or customer service experience preferred * Excellent communication and interpersonal skills * Strong organizational abilities and ...

Veterinary Assistant

Chattanooga, TN ยท On-site

$14.25 - $18/hr

As a Veterinary Assistant, you'll play a hands-on role in patient care from intake to recovery ... This position requires some Receptionist shifts. Additional Information We offer our staff:

Veterinary Receptionist

Knoxville, TN ยท On-site

$17 - $19/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Knoxville ... Maintain financial records and documentation * Assist with appointment scheduling and specialty ...

Veterinary Receptionist

Knoxville, TN ยท On-site

$17 - $19/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Knoxville ... Maintain detailed and confidential medical records * Assist with scheduling specialty rechecks and ...

As a Veterinary Receptionist in an emergency hospital, you are the first point of contact for pet ... Maintain detailed and confidential medical records * Assist with scheduling specialty rechecks and ...

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Veterinary Assistant Receptionist information

See Tennessee salary details

$7

$13

$17

How much do veterinary assistant receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for veterinary assistant receptionist in Tennessee is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $15.62 per hour, depending on experience, location, and employer.

What is a veterinary assistant receptionist?

Veterinary Assistant Receptionists are professionals who serve as the first point of contact for clients at veterinary clinics or animal hospitals. They handle administrative tasks such as scheduling appointments, answering phones, processing payments, and maintaining patient records. In addition, they often assist veterinary staff by providing basic animal care, preparing exam rooms, and helping with client education. Their role is essential in ensuring smooth clinic operations and providing excellent customer service to pet owners.

What are the typical daily responsibilities for a veterinary assistant receptionist?

As a Veterinary Assistant Receptionist, your daily responsibilities blend customer service with basic animal care. You'll greet clients, schedule appointments, manage phone calls, and process payments at the front desk. Additionally, you'll assist veterinary staff by preparing exam rooms, handling animals, and maintaining a clean, organized workspace. This role requires strong communication skills and the ability to multitask in a fast-paced, animal-focused environment.

What are the key skills and qualifications needed to thrive as a veterinary assistant receptionist, and why are they important?

To thrive as a Veterinary Assistant Receptionist, you need a basic understanding of animal care, customer service skills, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, multitasking, and compassion are crucial soft skills for handling clients and their pets effectively. These abilities ensure smooth clinic operations, positive client experiences, and efficient support for veterinary staff.

What is the difference between Veterinary Assistant Receptionist vs Veterinary Technician?

AspectVeterinary Assistant ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification required
Work EnvironmentFront desk, client communication, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities

The Veterinary Assistant Receptionist primarily handles client interactions and administrative duties, while the Veterinary Technician provides medical support and assists veterinarians with clinical tasks. Both roles are essential in veterinary practices but differ in responsibilities and required credentials.

What job categories do people searching Veterinary Assistant Receptionist jobs in Tennessee look for?

The top searched job categories for Veterinary Assistant Receptionist jobs in Tennessee are:

What cities in Tennessee are hiring for Veterinary Assistant Receptionist jobs?

Cities in Tennessee with the most Veterinary Assistant Receptionist job openings:

Infographic showing various Veterinary Assistant Receptionist job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,631 per year, or $13.8 per hour.

Veterinary Assistant/Receptionist

National Veterinary Associates

Jefferson City, TN โ€ข On-site

$13.75 - $17.25/hr

Full-time

Re-posted 8 hours ago


Job description

National Veterinary Associates, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. Ethos and NVA ensure broad access to high-quality care and the advancement of cutting-edge medicine to extend and improve the lives of pets.

Description

The Veterinary Assistant/Customer Service Rep is an invaluable member of the hospital team. Working directly with the Veterinarian, the Veterinary Assistant supports medical staff to ensure quality patient care at all times. They also ensure the safety of clients, pets and other staff, tend to the everyday needs of pets in the hospital, and contribute to maintaining a neat and clean hospital facility.

Veterinary Assistant Duties and Responsibilities:

  • Prep and assist in diagnostic, medical, and surgical procedures
  • Triage patients and gather brief medical histories
  • Perform laboratory tests and take radiographs
  • Operate and maintain hospital equipment, i.e., EKG, fluid pump, syringe pump, scales, syringe pump, anesthetic monitors and machines
  • Anesthetize animals and monitor anesthesia under the direction and supervision of the Veterinarian/Technician
  • Communicate with clients/owners about the status of patients, as directed by the veterinarian
  • Fill prescriptions/administer medications, including proper documentation, logging, and security of controlled drugs
  • Maintain cleanliness of exam rooms (after each patient), reception areas, hospital grounds, and treatment areas, as needed
  • Clean cages, as needed
  • Do laundry
  • Communicate patient status with veterinarians, and update records and financial information, as needed, in the computer
  • Clean and maintain kennels, including scooping, hosing, scrubbing, sweeping, mopping, sterilizing, etc.
  • Clean and maintain common kennel areas and hospital areas as requested.
  • Assist with feeding and medications as needed and directed.
  • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, and/or pain
  • Communicate and approach job duties in a serious manner
  • Foster teamwork approach and work well with all levels of hospital team members
  • Participate in all staff and technician/assistant mandatory staff meetings
  • Answer phones and perform other reception duties as needed by the hospital
  • Demonstrate flexibility to float to other departments in times of need
  • Support the team in welcoming new employees and assist in the training process when needed

CSR Position Responsibilities

ย ย ย ย ย ย ย ย  Provide concise, friendly service

ย ย ย ย ย ย ย ย  Effective written and verbal communication skills

ย ย ย ย ย ย ย ย  Ability to diffuse demanding situations

ย ย ย ย ย ย ย ย  Educate clients on animal wellness

ย ย ย ย ย ย ย ย  Consistently answer the phones in a warm manner

ย ย ย ย ย ย ย ย  Schedule DVM and tech appointments using Cornerstone

ย ย ย ย ย ย ย ย  Accurately complete documents each shift

ย ย ย ย ย ย ย ย  Filing paperwork timely and efficiently

ย ย ย ย ย ย ย ย  Provide excellent customer service

ย ย ย ย ย ย ย ย  Achieve performance goals

ย ย ย ย ย ย ย ย  Other duties as assigned

Prior veterinary experience/ animal based work required.

Physical and Environmental Factors

ย ย ย ย ย ย ย ย  Inside a veterinary practice that mainly sees dogs and cats

ย ย ย ย ย ย ย ย  May have to assist with bringing animals to the back for treatment or bring them out to the clients

ย ย ย ย ย ย ย ย  Ability to lift to 50 lbs.

ย ย ย ย ย ย ย ย  Ability to bend and turn

ย ย ย ย ย ย ย ย  Proficient with Microsoft Office

ย ย ย ย ย ย ย ย  Basic math skills

ย ย ย ย ย ย ย ย  Ability to multi-task

ย ย ย ย ย ย ย ย  Professional work ethic

ย ย ย ย ย ย ย ย  At least 2 years in customer service

ย ย ย ย ย ย ย ย  Time management and problem solving

ย ย ย ย ย ย ย ย  Ability to adapt to change

ย ย ย ย ย ย ย ย  Experience with Vetcove software is a plus


NVA logo

About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US