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$25

$43

How much do veterans services jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for veterans services in the United States is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $32.93 per hour, depending on experience, location, and employer.

Is VSO a good job?

Veterans Service Officers (VSOs) help veterans access benefits and navigate the claims process, often working for government agencies or nonprofit organizations. The role requires strong communication skills, knowledge of veterans' benefits, and attention to detail, with typical work hours being standard business times. Job satisfaction can be high for those committed to serving veterans, but it may involve emotional challenges and administrative tasks.

What is the difference between Veterans Services vs Veterans Benefits Specialists?

AspectVeterans ServicesVeterans Benefits Specialists
Required CredentialsVeterans Affairs certifications, knowledge of military benefitsSimilar certifications, focus on benefits processing
Work EnvironmentCommunity centers, VA offices, outreach eventsVA offices, government agencies, client consultations
Employer & IndustryGovernment, non-profits, military support organizationsGovernment agencies, VA departments
Search & Comparison IntentUnderstanding veteran support roles, services offeredAssistance with benefits claims, eligibility, and processing

Veterans Services professionals focus on providing comprehensive support and resources to veterans, including outreach and community programs. Veterans Benefits Specialists primarily assist veterans with navigating and processing benefits claims. While both roles require similar credentials and work within government or nonprofit sectors, their core functions differ: one emphasizes broad support, the other benefits administration.

What are some common challenges faced by professionals working in Veterans Services, and how can they be addressed?

Professionals in Veterans Services often encounter challenges such as navigating complex government benefits systems, addressing the unique needs of veterans from diverse backgrounds, and managing high caseloads. These challenges can be addressed by staying current on policy changes, participating in ongoing training, and developing strong communication and organizational skills. Collaboration with other service providers and maintaining a supportive network within the team also help ensure that veterans receive comprehensive assistance.

How much do VA employees get paid?

VA employees' salaries vary based on their job titles, experience, and location, with pay scales often aligned with federal government pay grades such as GS (General Schedule). Entry-level positions may start around GS-5 or GS-6, with experienced professionals earning higher grades, and salaries typically range from approximately $35,000 to over $100,000 annually. Benefits include health insurance, retirement plans, and paid leave, and many roles require specialized skills or certifications.

How does a VSO get paid?

Veterans Service Officers (VSOs) are typically paid through government funding, grants, or nonprofit organizations they work for, rather than directly by clients. Their compensation may be salaried or hourly, and some VSOs receive additional stipends or bonuses based on performance or case outcomes. Payment structures vary depending on the employer and location, but VSOs generally do not charge veterans directly for their services.

What are the key skills and qualifications needed to thrive in Veterans Services, and why are they important?

To thrive in Veterans Services, you need a solid understanding of veteran benefits, case management, and relevant regulations, often supported by a degree in social work, counseling, or a related field. Familiarity with government benefits systems, case management software, and documentation processes is typically required. Strong interpersonal skills, cultural sensitivity, and advocacy are essential soft skills for effectively assisting veterans and their families. These abilities ensure veterans receive appropriate support and navigate complex systems for their well-being.

What is the VA 72 hour rule?

The VA 72 hour rule refers to a policy where Veterans Services staff are expected to respond to urgent claims or inquiries within 72 hours to ensure timely assistance. This rule emphasizes prompt communication and efficient processing of veteran benefits and services.

What are Veterans Services?

Veterans Services are programs and support systems designed to assist military veterans in accessing benefits, resources, and opportunities after their service. These services often include help with healthcare, education, job placement, housing, and navigating government benefits such as the GI Bill or VA loans. Veterans Services aim to ensure that those who have served in the armed forces receive the assistance and recognition they deserve as they transition back to civilian life.
What cities are hiring for Veterans Services jobs? Cities with the most Veterans Services job openings:
What states have the most Veterans Services jobs? States with the most job openings for Veterans Services jobs include:
Veterans Services jobs near you
Infographic showing various Veterans Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,208 per year, or $25.1 per hour.
Supervisory Veterans Service Representative

Supervisory Veterans Service Representative

Veterans Benefits Administration (VBA)

Saint Petersburg, FL • On-site

$106K/yr

Other

Retirement

This job post has expired today. Applications are no longer accepted.

Job description


The Veterans Service Representative (Coach) leads an assigned team within the Veterans Service Center (VSC) division through a staff of personnel responsible for providing information, advice and assistance on all types of Veterans benefits claims administered to Veterans and their dependents and for providing outreach services to various stakeholders.
Qualifications:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/09/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
  • For a GS-13 position you must have served 52 weeks at the GS-12.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience as described below:
GS-13 Grade Level:
  • Specialized Experience: You must have one year of specialized experience equivalent to the GS-12 level or higher.
Specialized experience is defined as performance of technical assignments affecting the entire field of VA's Compensation and Pension (C&P) Benefits Programs. These assignments could require interpretation of the full range of Federal, state, local laws and regulations, C&P laws and regulations, or include precedent opinions of the Court of Appeals for Veterans' Claims and authoritative opinions of the General Counsel.
Examples of specialized experience would typically include:
(1) Performing the duties of an Assistant Coach and assisting Coaches in their responsibilities on a daily basis;
(2) Ensuring that the teams' quality and timeliness of service meets performance indicator goals; and,
(3) Responsible for the cost-effective use of resources to accomplish the teams' assigned outcomes.
Note: There is no education substitution at the GS-13 Grade Level.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements:This position is mostly sedentary.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:This job does not have an education qualification requirement.Employment Type: OTHER

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