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JOB SUMMARY A Veteran Service Officer assists the veterans in obtaining their discharge papers and assists the veteran in getting enrolled in the VA health system. Alertness and a willingness to ...

Serves on the Pasco-Hernando Veterans Services Committee. * Attends veteran services related training conferences and workshops to stay informed on policies and regulations. * Coordinates veteran ...

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Veterans Services information

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$8

$25

$43

How much do veterans services jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for veterans services in the United States is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $32.93 per hour, depending on experience, location, and employer.

Is VSO a good job?

Veterans Service Officers (VSOs) help veterans access benefits and navigate the claims process, often working for government agencies or nonprofit organizations. The role requires strong communication skills, knowledge of veterans' benefits, and attention to detail, with typical work hours being standard business times. Job satisfaction can be high for those committed to serving veterans, but it may involve emotional challenges and administrative tasks.

What is the difference between Veterans Services vs Veterans Benefits Specialists?

AspectVeterans ServicesVeterans Benefits Specialists
Required CredentialsVeterans Affairs certifications, knowledge of military benefitsSimilar certifications, focus on benefits processing
Work EnvironmentCommunity centers, VA offices, outreach eventsVA offices, government agencies, client consultations
Employer & IndustryGovernment, non-profits, military support organizationsGovernment agencies, VA departments
Search & Comparison IntentUnderstanding veteran support roles, services offeredAssistance with benefits claims, eligibility, and processing

Veterans Services professionals focus on providing comprehensive support and resources to veterans, including outreach and community programs. Veterans Benefits Specialists primarily assist veterans with navigating and processing benefits claims. While both roles require similar credentials and work within government or nonprofit sectors, their core functions differ: one emphasizes broad support, the other benefits administration.

What are some common challenges faced by professionals working in Veterans Services, and how can they be addressed?

Professionals in Veterans Services often encounter challenges such as navigating complex government benefits systems, addressing the unique needs of veterans from diverse backgrounds, and managing high caseloads. These challenges can be addressed by staying current on policy changes, participating in ongoing training, and developing strong communication and organizational skills. Collaboration with other service providers and maintaining a supportive network within the team also help ensure that veterans receive comprehensive assistance.

How much do VA employees get paid?

VA employees' salaries vary based on their job titles, experience, and location, with pay scales often aligned with federal government pay grades such as GS (General Schedule). Entry-level positions may start around GS-5 or GS-6, with experienced professionals earning higher grades, and salaries typically range from approximately $35,000 to over $100,000 annually. Benefits include health insurance, retirement plans, and paid leave, and many roles require specialized skills or certifications.

How does a VSO get paid?

Veterans Service Officers (VSOs) are typically paid through government funding, grants, or nonprofit organizations they work for, rather than directly by clients. Their compensation may be salaried or hourly, and some VSOs receive additional stipends or bonuses based on performance or case outcomes. Payment structures vary depending on the employer and location, but VSOs generally do not charge veterans directly for their services.

What are the key skills and qualifications needed to thrive in Veterans Services, and why are they important?

To thrive in Veterans Services, you need a solid understanding of veteran benefits, case management, and relevant regulations, often supported by a degree in social work, counseling, or a related field. Familiarity with government benefits systems, case management software, and documentation processes is typically required. Strong interpersonal skills, cultural sensitivity, and advocacy are essential soft skills for effectively assisting veterans and their families. These abilities ensure veterans receive appropriate support and navigate complex systems for their well-being.

What is the VA 72 hour rule?

The VA 72 hour rule refers to a policy where Veterans Services staff are expected to respond to urgent claims or inquiries within 72 hours to ensure timely assistance. This rule emphasizes prompt communication and efficient processing of veteran benefits and services.

What are Veterans Services?

Veterans Services are programs and support systems designed to assist military veterans in accessing benefits, resources, and opportunities after their service. These services often include help with healthcare, education, job placement, housing, and navigating government benefits such as the GI Bill or VA loans. Veterans Services aim to ensure that those who have served in the armed forces receive the assistance and recognition they deserve as they transition back to civilian life.
What cities are hiring for Veterans Services jobs? Cities with the most Veterans Services job openings:
What states have the most Veterans Services jobs? States with the most job openings for Veterans Services jobs include:
Infographic showing various Veterans Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,208 per year, or $25.1 per hour.
Certified Nursing Assistant - CNA - Veterans Services

Certified Nursing Assistant - CNA - Veterans Services

Idaho Division of Human Resources

Post Falls, ID

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

State of Idaho Opportunity Idaho Division of Veterans Services – Caring for America's Heroes

If you have previously applied for a position, select Reset/Forgot Password and follow the prompts to access your account. For additional assistance, refer to the Candidate Guide located under Candidate Resources on the State of Idaho Careers page.

This position will remain open until filled

The Idaho Division of Veterans Services (IDVS) is seeking dedicated Certified Nursing Assistant (CNA) to support our team of health care professionals at the State Veterans Home in Post Falls.

  • Pay Range: $ 22.22 - $24.00

  • 12-hour shifts, 3 days per week (NOC shift employees receive an additional 10% shift differential!)

  • We guarantee hours to full-time employees regardless of census!

    Responsibilities:

  • Performs personal nursing care for elderly residents.

  • Determines resident needs and takes and records vital signs.

  • Provides personal hygiene care and maintains a safe and sanitary resident-care environment.

  • Lifts, positions, transports, and escorts residents and assists with walking and other body movements.

  • Feeds residents who require assistance and implements individual resident treatment plans as outlined by supervisor.

  • Records resident care, reporting changes in physical or mental status to health-care team.

  • Performs other duties as assigned.

Minimum Qualifications:

Certification:

Possession of Nursing Assistant Certification in Idaho and listed in good standings on the Idaho State Nurse Aide Registry.

OR

Completion of a state-approved nurse aide training or competency evaluation program (NATCEP) and eligible for placement on the State Nurse Aide Registry, which requires:

Verification of competition of a state approved NATCEP;

AND

Verification the skills competency test has been passed;

AND

Verification the written test has been scheduled for placement on the CNA Registry.

WE OFFER EMPLOYEE BENEFITS BEYOND COMPARE:

  • Excellent low-cost Health , Dental and Vision insurance (https://ogi.idaho.gov/benefits-plans/) .

  • Participation in one of the nation's best state retirement systems PERSI Retirement (https://www.persi.idaho.gov/Members/base_plan.cfm) .

  • Generous vacation and sick leave accrual beginning as soon as you start.

  • Paid parental leave.

  • Eleven paid holidays a year.

  • Multiple retirement plans, including an optional 401k & Deferred Compensation plan.

  • Group Life Insurance/Disability Insurance/Supplemental Life Insurance (https://ogi.idaho.gov/life-disability/) .

  • Employee Assistance Program (https://ogi.idaho.gov/counseling/) .

  • Flexible Spending Accounts (https://ogi.idaho.gov/flexible-spending-accounts/) .

  • Wellness programs.

  • Robust ongoing training opportunities.

  • Benefits Summary (Download PDF reader) (https://ogi.idaho.gov/) .

Questions?

Contact Shannon Forbes at shannon.forbes@veterans.idaho.gov

Clearance:

The Idaho Division of Veterans Services requires applicants to pass a criminal history background investigation after a conditional offer of employment.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.