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Veteran Support Jobs in Washington (NOW HIRING)

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Veteran Support information

What is a veteran support specialist?

A Veteran Support specialist is a professional who assists military veterans in accessing benefits, services, and resources they are entitled to after their service. They help veterans navigate healthcare systems, secure housing, find employment, and receive counseling or mental health support. The goal of a Veteran Support specialist is to ensure veterans and their families have the support they need to successfully transition to civilian life and improve their overall well-being.

What are the key skills and qualifications needed to thrive in veteran support roles, and why are they important?

To thrive in Veteran Support, a solid understanding of veteran affairs, case management, and social work principles—often backed by a relevant degree or military experience—is essential. Familiarity with case management software, VA benefits systems, and resource databases is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to build trust make someone stand out in this position. These skills ensure veterans receive effective guidance, advocacy, and access to the benefits and services they deserve.

How does a veteran support professional typically collaborate with other organizations to assist veterans?

Veteran Support professionals often work closely with government agencies, non-profits, and healthcare providers to ensure veterans receive comprehensive care and resources. Collaboration may involve coordinating referrals, sharing case information (with consent), and participating in joint outreach events to maximize impact. Building strong networks with local and national organizations is essential to address diverse veteran needs, such as housing, employment, and mental health services. This teamwork approach helps streamline support and ensures no veteran falls through the cracks.

What is the difference between Veteran Support vs Veteran Counselor?

AspectVeteran SupportVeteran Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in veteran servicesBachelor's or master's degree in counseling, psychology, or social work; licensure often required
Work EnvironmentCommunity centers, veteran hospitals, non-profit organizationsClinics, mental health facilities, private practices
Employer & Industry UsageGovernment agencies, non-profits, military support organizationsHealthcare providers, mental health clinics, private practices

Veteran Support roles focus on connecting veterans with resources and assistance, often requiring less formal counseling credentials. Veteran Counselors provide mental health support and therapy, requiring advanced degrees and licensure. Both roles serve veterans but differ in scope, qualifications, and work settings.

What jobs can I do to help veterans?

Veteran support roles include positions such as veteran services coordinator, case manager, counselor, or outreach specialist, often requiring knowledge of military culture and social services. These jobs may involve working in government agencies, non-profit organizations, or healthcare settings, and may require relevant certifications or experience in social work, counseling, or administration.

What are popular job titles related to Veteran Support jobs in Washington?

For Veteran Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Veteran Support jobs in Washington look for?

The top searched job categories for Veteran Support jobs in Washington are:

What cities in Washington are hiring for Veteran Support jobs?

Cities in Washington with the most Veteran Support job openings:

Veteran Support jobs near you
Infographic showing various Veteran Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Outreach and Social Media Engagement Specialist

STRUCTION SOLUTIONS

Quantico, VA • On-site

$18 - $19/hr

Contractor

Re-posted 10 days ago

Job description

About the program
Struction Solutions is a Service-Disabled Veteran-OwnedSmall Business leading a team supporting the U.S. Marine Corps Sergeant MerlinGerman Wounded Warrior Call Center Outreach and Resource Support Services. Thisprogram supports wounded, ill, and injured Marines, Sailors attached orformerly attached to Marine units, veterans, and their family members throughcall center operations, outreach, resource referral, and non-medical casemanagement. Positions are contingent upon contract award and final customerapproval.
Position summary
The Outreach and Social Media Engagement Specialistsupports scheduled outreach campaigns, social media monitoring, engagementtriage, and documentation. This role helps ensure WII and family membersreceive timely response through phone, email, text, Facebook, Instagram, andother approved channels.
Key responsibilities
• Monitor WWR-identified social media channels andengage requests for assistance within required timeframes.
• Coordinate with CCRs, NMCMs, supervisors, andGovernment-approved workflows for sensitive or urgent social media requests.
• Support scheduled outreach cycles and ensureoutreach attempts are made at required times of day.
• Document engagements, attempted contacts,referrals, and outcomes in MCWIITS or approved systems.
• Maintain professional tone and protect privacyacross all digital communications.
• Identify trends in outreach responses, contactchallenges, and social media themes for reporting.
Minimum qualifications
• High school diploma or equivalent required.
• At least one year of outreach, social mediasupport, customer service, veteran support, communications, intake, orcommunity engagement experience.
• Strong written communication skills and judgmentin sensitive situations.
• Ability to work rotating shifts and maintainstrict confidentiality.
• U.S. work authorization required; U.S.citizenship may be required for Government system access.
• Ability to complete background/securityprocessing and obtain/maintain CAC/MCEN access as required.
• Ability to complete Privacy Act, HIPAA,information security, and program-specific training.
• Strong written documentation skills; allcontacts and actions must be accurately documented in Government systems suchas MCWIITS.
• Commitment to confidentiality, professionalism,mandatory reporting requirements, and respect for Marine Corps culture.
Preferred qualifications
• Experience using Meta Business Suite, CRMplatforms, Microsoft 365, SharePoint, or social media monitoring tools.
• Military family readiness, veteran support,crisis-adjacent communications, or public sector support experience.
• Knowledge of HIPAA, Privacy Act, PII, anddigital communication boundaries.

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