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Veteran Service Jobs in Rochester, NY (NOW HIRING)

Service Experts

Service Technician III

Rochester, NY · On-site

... veteran status, or any other characteristic protected by law. The is not intended to be a complete ... Service Experts is committed to making our workplace accessible to individuals with disabilities ...

Service Experts

Service Technician III

Rochester, NY · On-site

... veteran status, or any other characteristic protected by law. The is not intended to be a complete ... Service Experts is committed to making our workplace accessible to individuals with disabilities ...

Tri-Star Electric

Be Seen First

Service Electrician

Honeoye Falls, NY · On-site

$30 - $40/hr

The Service Electrician plays a vital role in installing, maintaining, and repairing electrical ... Effective problem-solving abilities Company Description Local veteran owned electrical contractor ...

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All JobsVeteran Service JobsVeteran Service Jobs in Rochester, NY

Veteran Service information

See Rochester, NY salary details

$36K

$70.3K

$104.1K

How much do veteran service jobs pay per year?

As of Sep 10, 2026, the average yearly pay for veteran service in Rochester, NY is $70,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $83,400.00 per year, depending on experience, location, and employer.

What is a veteran service?

Veteran Service jobs are positions dedicated to supporting military veterans and their families. These roles can include providing benefits assistance, counseling, healthcare navigation, and helping veterans access educational and employment resources. People working in Veteran Service jobs may be employed by government agencies, non-profit organizations, or private companies, and they play a crucial role in helping veterans transition to civilian life. Their work ensures that veterans receive the support and resources they need after their military service.

What are the key skills and qualifications needed to thrive in veteran service, and why are they important?

To excel in Veteran Services, you need a solid understanding of veterans’ benefits, case management, and relevant laws, often supported by a degree in social work or a related field. Familiarity with case management software, government benefit systems, and certifications such as Accredited Veterans Service Officer (VSO) status are commonly expected. Strong interpersonal skills, cultural competence, and advocacy abilities help build trust and effectively support veterans and their families. These qualifications and skills ensure veterans receive appropriate resources, guidance, and advocacy during their transition to civilian life or when accessing benefits.

What are some common challenges faced by professionals working in veteran service roles?

Professionals in Veteran Service roles often navigate complex government systems to help veterans access benefits, healthcare, and support programs, which can be challenging due to evolving policies and extensive paperwork. They may also encounter emotionally charged situations, as many veterans face significant physical or mental health hurdles. Building trust and rapport with veterans is crucial, requiring strong interpersonal and communication skills. Despite these challenges, the role is highly rewarding and offers opportunities for personal growth and advancement within government or nonprofit organizations dedicated to veteran support.

What is the difference between Veteran Service vs Veteran Counselor?

AspectVeteran ServiceVeteran Counselor
Required CredentialsVeteran Service Officers often need a high school diploma or equivalent; some roles prefer post-secondary education or certifications in veteran affairs.Veteran Counselors typically require a bachelor's degree in social work, psychology, or related fields; licensure or certification is often necessary.
Work EnvironmentOffice settings, veteran centers, or community agencies; direct interaction with veterans and families.Counseling sessions in offices, clinics, or hospitals; focus on mental health and emotional support.
Employer & Industry UsageGovernment agencies, veteran service organizations, community nonprofits.Healthcare facilities, mental health clinics, government agencies.

Veteran Service roles primarily focus on assisting veterans with benefits and resources, often in administrative or advocacy capacities. Veteran Counselors provide mental health support and counseling services to veterans. While both serve veterans, their roles differ in focus, credentials, and work environment.

What cities near Rochester, NY are hiring for Veteran Service jobs?

Cities near Rochester, NY with the most Veteran Service job openings:

Veteran Service jobs near you
Infographic showing various Veteran Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,271 per year, or $33.8 per hour.

Veteran Programs Specialist

Canandaigua, NY • On-site

AIM Independent Living Center
Personal Services • 201 - 500 employees
Learn more about AIM Independent Living Centerexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Assist veterans and their authorized representatives in self-directing home and care services within their approved budget.

  • Review veterans' budgets monthly, address questions, and ensure accurate billing and documentation.

  • Document interactions with veterans, including monthly phone calls and quarterly in-home visits.

Job description

 
AIM seeks a Veteran Directed Care (VDC) (Case Management) Specialist to join our mission-driven organization. Our growing team is offering a full benefits package that includes: 
VDC Office location: Remote
Home Visiting Service Area: Monroe, Ontario, and Wayne counties
Medical, Dental, and Vision Insurance options 
Life and Pet insurance, as well as other employee discounts 
403(b) with matching 
Generous Paid Time Off and a culture of work/life balance

Position Snapshot: To support eligible veterans who self-direct their at-home care to remain living independently in the community. This position assesses veterans’ needs and supports the veteran as they develop their self-directed budget and manage their care needs.

Essential Functions:  

  • Assist AIM’s VDC participants and their authorized representative in self-directing home and care services, while ensuring they stay within their approved budget.
  • Assist veterans with hiring care attendants, monthly and annual reporting, corporate compliance, and general administrative support.
  • Prepare and maintain data in compliance with policies and procedures.
  • Review veterans’ budgets monthly to ensure they are within their budget. Address any questions they may have in regard to their budget.
  • Ensure the VDC Manager has the appropriate veteran and attendant information to allow for billing as described within the VDC Billing and Invoices Procedures Guide.
  • Maintain current copies of the veteran’s case mix budget, Spending Plan, Emergency Backup Plan, and Authorized Representative designation. Retain these documents for a period of seven years from the date of care, services, or supplies were furnished or billed, whichever is later.
  • Complete and submit quarterly reconciliation to the VDC Manager, detailing actual expenses vs. budgeted expenses.
  • Document all interactions with the veteran and authorized representative, which must include, at minimum, a monthly phone call and a quarterly in-home visit.
  • Assist veterans with the hiring and paperwork associated with their self-hire staff.
  • Perform ongoing recruitment by developing relationships to market AIM Independent Living Center as a VDC service provider.

Experience and Qualifications:

  • Associate degree in Human Services or Social Work with 4 years of applicable experience, or
  • Any combination of education and experience that provides the knowledge, skills, and ability necessary to perform the essential functions of this position to the satisfaction of AIM’s Chief Executive Officer.

Physical and Environmental Requirements:

  • Work is typically performed indoors and requires minimal lifting of up to 10 pounds, and the ability to sit and work at a computer for prolonged periods of time.
  • Extensive reading and researching relevant topics.
  • Travel throughout several counties, including Livingston, Yates, Monroe, Wayne, and Ontario. This may also include attending functions in Rochester or other regional- or state-level meetings or functions.

EOE Statement 
 WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.