ZipRecruiter

Log In

1

Vet Chat Support Jobs (NOW HIRING)

Bond Vet

Medical Director - Hell's Kitchen

Manhattan, NY · On-site

$160K - $180K/yr

Support near and far. We have a highly-skilled remote team of nurses to lend support with client ... vet world is small. We're committed to a confidential and positive experience. Just looking to chat?

previous page

Showing results 41-60

All JobsAnimal JobsVeterinary JobsVeterinary Practitioner JobsVet Chat Support Jobs

Vet Chat Support information

See salary details

$11

$24

$57

How much do vet chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for vet chat support in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is a Vet Chat Support specialist?

A Vet Chat Support specialist is a trained professional who provides real-time assistance and guidance to pet owners through online chat platforms. They help answer questions about pet health, behavior, and general care, and may also assist with appointment scheduling or follow-up care instructions. While they can provide valuable information, they are not a substitute for in-person veterinary care and will often refer users to a veterinarian for urgent or complex issues. Their main goal is to support pet owners and improve access to veterinary advice.

What are the key skills and qualifications needed to thrive as a Vet Chat Support specialist?

To thrive as a Vet Chat Support specialist, you need a foundational understanding of veterinary medicine, strong written communication skills, and often a relevant degree or certification in animal care. Familiarity with live chat platforms, customer relationship management (CRM) systems, and telehealth tools is typically required. Exceptional empathy, patience, and problem-solving abilities help you connect with pet owners and address their concerns effectively. These skills ensure accurate, compassionate support and foster trust, which are crucial for delivering high-quality virtual veterinary assistance.

What are some common challenges faced by Vet Chat Support specialists, and how can they be managed effectively?

Vet Chat Support specialists often encounter high volumes of inquiries, urgent cases, and emotional pet owners seeking immediate assistance. Managing these challenges requires strong communication skills, the ability to quickly assess situations, and staying calm under pressure. Effective time management and collaboration with veterinary professionals are essential, as is maintaining up-to-date knowledge of animal health to provide accurate information. Regular training and support from teammates can help specialists navigate these challenges successfully.

What is the difference between Vet Chat Support vs Vet Technician?

AspectVet Chat SupportVet Technician
CredentialsCustomer service training, basic veterinary knowledgeLicensed veterinary technician certification
Work EnvironmentRemote, online communication with pet ownersClinic or hospital, hands-on animal care
Employer & Industry UsagePet care companies, telehealth servicesVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer support vs veterinary technician

Vet Chat Support primarily involves remote customer service roles assisting pet owners via online platforms, requiring customer service skills and basic veterinary knowledge. In contrast, Vet Technicians are licensed professionals providing direct animal care in clinical settings. While both roles support animal health, Vet Chat Support focuses on communication and client assistance, whereas Vet Technicians perform hands-on medical procedures and diagnostics.

What are popular job titles related to Vet Chat Support jobs?

For Vet Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Vet Chat Support job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 72% In-person, 6% Hybrid, and 22% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Float Veterinarian - Chicago (Weekends Only)

Chicago, IL • On-site, Remote

Bond Vet
Veterinary Services • 51 - 200 employees
Learn more about Bond Vetexternal

$145K - $180K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Bond Vet rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 56 rated veterinary

Job description


We know you're busy, so let's cut to the chase. We're veterinary-led at every level and sustainability is our priority - we take care of our vets so you can take care of the pets you see everyday. 

You'll have supportive staff both in the clinic and remotely to assist you with callbacks, scribing, and patient care. You'll have access to the best technology, a warm and welcoming clinic environment, and did we mention snacks? Above all, you'll be provided with the autonomy to practice your medicine how you see fit and be supported mentally, physically and financially.

We are currently offering Full-Time opportunities with up to 16 shifts per 4-week period, as well as Part-Time positions across our clinics. Scheduling is flexible and based on clinic needs.

Mentorship & Growth:
  • Personalized training and mentorship plans for vets post-internship, or at any stage in their career. All of our vets go through dental, ultrasound and urgent care CE within their first year. Struggling with difficult client conversations? We can help you build the tools and confidence you need, medically and professionally.
  • Board-certified specialists whom you can reach out to for expertise on any case.
  • Opportunities for growth into leadership positions, commensurate with experience. And that's just a few of them.
Positive Culture:
  • Support near and far. We have a highly-skilled remote team of nurses to lend support with client needs, triaging cases, and assisting with day-to-day tasks when things get busy in the clinic.
  • Direct communication with leadership and influence over policies. If you're thoughtful, we're listening - let's build a better vet clinic together.
  • We have your back - we don't tolerate poor behavior from clients.

We Offer

  • Pay Range $145,000-$180,000 Depending on Experience
  • Flexible employment models so that you can find the option that works best for you.
  • No overnights - and no hospitalizations overnights
  • CE Stipend & Additional Time Off for CE to keep your mind and skills sharp
  • 401(k) with partial employer match
  • Generous paid time off
  • Parental leave of up to 16 weeks paid over your time at Bond
  • Discounts on in-clinic services for pets
  • Membership to Rocket Lawyer
  • Commuter Benefits
  • Medical, dental & vision plan options
  • Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
  • HSA plan option with employer contribution
  • Figs scrubs & stocked pantries to keep you comfortable and full all day long!
You Have:
  • Veterinary Medical Degree (DVM/VMD or foreign equivalent)
  • State licensure that is in good standing OR eligibility for such licensure; To include all states for clinics worked.
  • A passion for Bond Vet's mission to provide a superior vet experience for both patients and employees. 
  • The ability to multi-task with a high degree of integrity and accountability.
  • A collaborative mindset.

Currently working elsewhere? We get it - the vet world is small. We're committed to a confidential and positive experience. Just looking to chat? Let's grab a coffee or hop on the phone. Email our Team at recruiting@bondvet.com Or reach out directly to Katie Fultz, Senior Talent Partner - Chicago at katie.fultz@bondvet.com. Use my Calendly to schedule a confidential call with me to learn more about this opportunity!

#LI-KF1

What Bond Vet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply