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Vertex Remote Jobs in Detroit, MI (NOW HIRING)

Senior Software Engineer

Allen Park, MI · Remote

$111K - $147K/yr

... remote state management and CI/CD-driven plan/apply workflows. Preferred Qualifications Master ... Experience integrating LLM APIs (e.g., OpenAI, Anthropic, Vertex AI) or open-source models into ...

Senior Software Engineer

Allen Park, MI · On-site +1

$113K - $192K/yr

Experience integrating LLM APIs (e.g., OpenAI, Anthropic, Vertex AI) or open-source models into ... remote state management and CI/CD-driven plan/apply workflows. Preferred Qualifications * Master ...

Vertex Remote information

What is a Vertex Remote?

A Vertex Remote job typically refers to a position at Vertex, a software company specializing in tax technology, that allows employees to work from a remote location rather than a traditional office. These roles can range from software engineering and technical support to sales and customer service, depending on the company's needs. Working remotely for Vertex means using digital tools to collaborate with colleagues, attend virtual meetings, and accomplish daily tasks, all while enjoying the flexibility of working from home or another location. This arrangement is designed to provide work-life balance while maintaining productivity and engagement. Vertex supports remote employees with resources and technology to ensure effective communication and workflow.

What are common challenges faced by professionals working remotely at Vertex, and how are they typically addressed?

Professionals working remotely at Vertex often encounter challenges such as maintaining effective communication with distributed teams and ensuring consistent access to company resources. To address these, Vertex typically provides robust collaboration tools, regular virtual meetings, and centralized project management platforms to keep everyone aligned. Remote employees are encouraged to proactively communicate and participate in team check-ins, helping to foster a strong sense of connection and support despite the physical distance.

What are the key skills and qualifications needed to thrive as a Vertex Remote Tax Consultant, and why are they important?

To thrive as a Vertex Remote Tax Consultant, you need strong knowledge of tax regulations, compliance, and tax software, often supported by a degree in accounting or finance. Familiarity with Vertex tax automation software and ERP systems like SAP or Oracle, as well as certifications such as CPA, are typically required. Excellent analytical skills, attention to detail, and effective communication are vital soft skills for interpreting tax data and collaborating with clients. These skills ensure accurate tax compliance, efficient problem-solving, and high-quality client service in a remote environment.

What is the difference between Vertex Remote vs Vertex Customer Support Specialist?

AspectVertex RemoteVertex Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; relevant experienceHigh school diploma; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote, home-based or office depending on employer
Industry UsageTax technology, finance, and softwareTax software support, finance, and customer service
Common Search/ComparisonYesYes

The comparison between Vertex Remote and Vertex Customer Support Specialist highlights that both roles often require similar credentials and are typically remote positions within the tax and finance industry. While Vertex Remote may encompass a broader range of roles within the company, the Customer Support Specialist focuses specifically on assisting clients with software issues. Both positions are suitable for individuals seeking remote work in customer service or technical support within the tax technology sector.

Does Vertex Remote allow remote work?

Vertex Remote positions typically offer remote work options, allowing employees to work from home or other locations. The availability of remote work may depend on the specific role and company policies, but many remote jobs in this field are designed to be performed remotely with the use of communication tools and online collaboration platforms.

What cities near Detroit, MI are hiring for Vertex Remote jobs?

Cities near Detroit, MI with the most Vertex Remote job openings:

NICE CXone Cognigy Agentic AI Developer

Detroit, MI • Remote

Full-time

Posted 24 days ago


Job description

Hiring Alert | NICE CXone Cognigy Agentic AI Developer

Location: Remote (USA)

Employment Type: Full-Time
Experience Required: 6–8 Years
Visa Type: USC / GC Only

Must-Have Skills:
• Cognigy.AI Platform Development
• NICE CXone / NICE Mpower Agentic AI Solutions
• Conversational AI, Virtual Agents & Chatbot Development
• NLP, NLU, Intent & Entity Design
• Dialogue Management & Conversational Design
• Voice Bot & Digital Customer Experience Solutions
• JavaScript, Node.js & Python Development
• REST APIs, Webhooks, JSON & XML Integrations
• GenAI / LLM Platforms (Azure OpenAI, OpenAI GPT, Vertex AI)
• AI-Powered Customer Service & Contact Center Solutions
• Git, DevOps & CI/CD Tools

Preferred Experience:
• Experience designing and developing Cognigy.AI conversational solutions
• Experience building AI-powered virtual agents for voice and digital channels
• Experience integrating Cognigy.AI with NICE CXone, Salesforce Agent Voice, ServiceNow, CRM, and enterprise platforms
• Experience configuring Agent Assist, Knowledge AI, Virtual Agents, and AI-driven customer journeys
• Experience developing API/middleware components and supporting testing, tuning, deployment, and production support
• Experience with enterprise contact center workflows and customer experience platforms

Education:
Bachelor’s Degree in Computer Science or related field preferred.

Tech Stack:
Cognigy.AI | NICE CXone | NICE Mpower | Agentic AI | Conversational AI | Virtual Agents | Chatbots | NLP | NLU | Intent & Entity Recognition | Dialogue Management | Voice Bots | Digital Customer Experience | JavaScript | Node.js | Python | REST APIs | Webhooks | JSON | XML | Generative AI | LLMs | Azure OpenAI | OpenAI GPT | Vertex AI | Git | DevOps | CI/CD | Salesforce | ServiceNow | CRM Integration | Contact Center AI