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Vertech Jobs in California (NOW HIRING)

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What types of projects do automation engineers at Vertech typically work on, and how collaborative are these projects?

Automation engineers at Vertech frequently work on designing, programming, and commissioning industrial control systems across industries such as water/wastewater, manufacturing, and energy. Projects are highly collaborative, often involving cross-functional teams of engineers, project managers, and clients to deliver custom automation solutions. You can expect to participate in regular team meetings, coordinate with field technicians, and interact directly with clients to ensure project requirements are met. This environment fosters continuous learning and provides exposure to a variety of technologies and industries, supporting both professional development and career growth.

What is a Vertech and what do they do?

Vertech typically refers to a company specializing in industrial automation and control systems, rather than a specific job title. Professionals at Vertech work on designing, integrating, and maintaining systems that help automate manufacturing processes, water treatment plants, and other industrial facilities. Their work involves programming PLCs (Programmable Logic Controllers), developing SCADA (Supervisory Control and Data Acquisition) systems, and providing solutions for improving efficiency, safety, and reliability in industrial operations. Vertech employees often collaborate with engineers, project managers, and clients to deliver custom automation solutions tailored to specific industry needs.

What are the key skills and qualifications needed to thrive as a Vertech Automation Engineer, and why are they important?

To thrive as a Vertech Automation Engineer, you need strong knowledge of control systems, PLC programming, and industrial automation, typically supported by an engineering degree or relevant technical certifications. Familiarity with platforms like Rockwell Automation, Ignition SCADA, and HMI design software is commonly required. Problem-solving, effective communication, and teamwork are important soft skills for managing projects and collaborating with clients. These skills ensure the delivery of reliable automation solutions, efficient project execution, and customer satisfaction in industrial environments.

What is the difference between Vertech vs Electrical Technician?

AspectVertechElectrical Technician
CertificationsTypically requires electrical or industrial certificationsRequires electrical certifications, such as NEC or state licenses
Work EnvironmentIndustrial plants, manufacturing facilities, power plantsConstruction sites, maintenance facilities, manufacturing plants
Job FocusInstallation, troubleshooting, and maintenance of industrial equipment and systemsInstallation, repair, and maintenance of electrical systems and components
Industry UsageCommon in power, manufacturing, and industrial sectorsWidespread across construction, manufacturing, and maintenance industries

Vertech and Electrical Technicians share overlapping skills in electrical systems, but Vertech roles often focus on industrial automation and large-scale systems, while Electrical Technicians handle general electrical maintenance and installation. Both roles require electrical certifications and work in industrial or construction environments, but their specific duties and industry focus differ.

What are popular job titles related to Vertech jobs in California? For Vertech jobs in California, the most frequently searched job titles are:
What job categories do people searching Vertech jobs in California look for? The top searched job categories for Vertech jobs in California are:
What cities in California are hiring for Vertech jobs? Cities in California with the most Vertech job openings:
Vertech jobs near you
Infographic showing various Vertech job openings in California as of July 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 49% In-person, and 51% Remote job distribution.

Representative, Customer Call

LG Energy Solution Michigan, Inc.

Irvine, CA • On-site

$20 - $25/hr

Contractor

Posted 10 days ago

Job description

Location: Irvine, CA (On-site)

*Must be bilingual in Spanish/English


Company Overview

LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems.  Our AEROS® energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets.  Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades.  The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets.

LGES Vertech empowers and expects its team members to assume responsibility and make good decisions, while maintaining a team environment that fosters collaboration and innovation. 

For more information about LGESVT, please visit www.lgensol-vt.com. 

Job Summary: The Customer Service/Technical Support Representative is responsible for providing basic to advanced technical support to customers who are experiencing technical issues with their LG residential battery energy storage system. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and effective solutions to customers. Additionally, this position will provide excellent customer service to ensure a positive customer experience. The key to success in this role is to be highly proficient in retaining information and applying trainings to daily work product.

What does a day in the life of a Technical Support Representative look like?

  • Provides basic to advanced technical support to customers who are experiencing technical issues with their residential battery energy storage system
  • Identifies and troubleshoots technical problems, and provides timely and effective solutions to customers
  • Communicates technical solutions to non-technical customers in a clear and concise manner
  • Escalates complex issues to higher-level team members as necessary
  • Documents customer interactions and technical issues in a customer relationship management (CRM) system
  • Create RMA(Return Material Authorization) tickets as needed in CRM
  • Provides excellent customer service to ensure a positive customer experience
  • Adheres to company policies and procedures and departmental SOPs (Standard Operating Procedures)
  • Meets or exceeds performance targets for related KPIs
  • Continuously improves knowledge of products, services, and processes by participating in training programs and continuous learning modules
  • Collaborates with other departments as needed to resolve customer issues
  • Maintains a positive, empathetic, and professional attitude toward customers and colleagues at all times

What are the required qualifications of a Technical Support Representative?

  • 1-2 years experience in a technical support role or equivalent preferred
  • Good communication skills, both verbal and written
  • Proficiency in using computer applications and software
  • Experience using a CRM preferred
  • Ability to retain information and adapt to changing workflows