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Verizon Customer Service Rep Jobs in Ohio (NOW HIRING)

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

CFS

Customer Service Representative

Richfield, OH · On-site

$15 - $20.25/hr

Customer Service Representative Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes ...

NLB Trucking LLC

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

CFS

Customer Service Representative

Troy, OH · On-site

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our client, who is a well-established manufacturing organization, is seeking a Customer Service ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Domino's

Customer Service Rep

Cincinnati, OH · On-site

$15.25 - $21/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Bethel, OH

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Sila Services

Customer Service Representative

Niles, OH

$15 - $17/hr

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

Domino's Franchise

Customer Service Rep

West Union, OH

$14.50 - $19.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Batavia, OH · On-site

$14.75 - $20/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Bethel, OH · On-site

$15.25 - $20.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

West Union, OH · On-site

$14.50 - $19.50/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Huron, OH · On-site

$14 - $19.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsVerizon Customer Service Rep JobsVerizon Customer Service Rep Jobs in Ohio

Verizon Customer Service Rep information

See Ohio salary details

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How much do verizon customer service rep jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for verizon customer service rep in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Verizon Customer Service Rep?

A Verizon Customer Service Representative assists customers with billing inquiries, account management, troubleshooting technical issues, and explaining products and services. They handle phone, chat, or in-store interactions to provide solutions and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Verizon's offerings are essential for this role.

What does a Verizon Customer Service Rep do?

A typical day as a Verizon Customer Service Rep involves handling incoming calls or online chats from customers regarding billing, technical support, and service inquiries. You’ll work closely with a team in a fast-paced, target-driven environment, often coordinating with other departments to resolve complex issues. Reps are expected to provide clear information, troubleshoot problems, and ensure a positive customer experience by following company guidelines. There are regular opportunities for training, coaching, and advancement based on performance and customer service excellence.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Rep?

To thrive as a Verizon Customer Service Rep, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is important for daily operations. Exceptional empathy, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure customers receive prompt and effective assistance, leading to higher satisfaction and loyalty to the company.

Does Verizon offer remote customer service representatives jobs?

Verizon Customer Service Representative positions are often available as remote roles, especially for customer support and technical assistance. These jobs typically require good communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote customer service jobs at Verizon allow employees to work from home, providing flexibility while maintaining company standards.

How do Verizon customer service reps get paid?

Verizon customer service representatives typically receive an hourly wage or a salary, often supplemented with performance-based incentives or bonuses. Pay rates can vary based on experience, location, and whether the role is full-time or part-time, and may include benefits such as health insurance and paid time off.

What are popular job titles related to Verizon Customer Service Rep jobs in Ohio?

For Verizon Customer Service Rep jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Verizon Customer Service Rep jobs in Ohio look for?

The top searched job categories for Verizon Customer Service Rep jobs in Ohio are:

Verizon Customer Service Rep jobs near you
Infographic showing various Verizon Customer Service Rep job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative (CSR)

Wetz Warehousing LLC

Marietta, OH • On-site

$12.50 - $17/hr

Full-time

Posted 15 days ago

Job description

About Company:

Wetz Warehousing LLC (http://www.wetzcompanies.com/) is a leading provider of 3rd party logistics, advanced distribution, and value-add industrial services in the Marietta, OH area. We are looking for top notch talent to join our team.

About the Role:

The Customer Service Representative (CSR) in the transportation and warehousing industry plays a critical role in ensuring seamless communication between the company and its clients. This position is responsible for directing workflow, resolving issues, and providing accurate information related to transportation logistics and warehousing services. The CSR facilitates continual service improvement by collaborating with internal teams to enhance service delivery. Success in this role directly impacts customer satisfaction, operational efficiency, and the company’s reputation in a competitive market. Ultimately, the CSR contributes to building strong, lasting relationships with customers by delivering timely, professional, and effective support.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proficiency in basic computer operations, including Windows software and internet navigation.
  • Strong verbal communication skills with the ability to interact professionally with customers and team members.
  • Experience or familiarity with data entry and managing customer information.
  • Basic understanding of transportation logistics and warehousing concepts.

Preferred Qualifications:

  • Previous experience in a customer service role within the transportation or warehousing industry.
  • Knowledge of continual service improvement methodologies and practices.
  • Experience using customer relationship management (CRM) software.
  • Ability to work effectively in a team-oriented environment.
  • Additional training or certification related to logistics or supply chain management.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
  • Manage and update customer information and service requests using company computer systems and data entry tools.
  • Coordinate with transportation and warehousing teams to track shipments, resolve delivery issues, and provide status updates to customers.
  • Identify opportunities for continual service improvement by collecting customer feedback and reporting trends to management.
  • Maintain accurate records of customer interactions and transactions to ensure compliance with company policies and industry regulations.
  • Collaborate with team members to foster positive relationships and support a cohesive work environment.
  • Utilize Windows software and internet tools to access information, document cases, and communicate effectively.

Skills:

The required skills such as email and internet proficiency, computer basics, and Windows software skills are essential for daily communication, data entry, and accessing logistics information. Verbal communication skills enable the CSR to interact clearly with customers and drivers, ensuring they are understood and directed. Knowledge of transportation logistics and warehousing allows the CSR to provide accurate information and coordinate effectively with operational teams. Continual service improvement skills help the CSR identify areas for enhancing customer experience and contribute to process optimization. Building and maintaining strong team relationships supports collaboration and a positive work environment, which is vital for resolving complex customer issues efficiently.