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Verizon Customer Service Rep Jobsexternal in Delaware (NOW HIRING)

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned. * Assists customers with the account opening process. * Accurately explains ...

Domino's Pizza

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

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Verizon Customer Service Rep information

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$26

How much do verizon customer service rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for verizon customer service rep in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Verizon Customer Service Rep?

A Verizon Customer Service Representative assists customers with billing inquiries, account management, troubleshooting technical issues, and explaining products and services. They handle phone, chat, or in-store interactions to provide solutions and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Verizon's offerings are essential for this role.

What does a Verizon Customer Service Rep do?

A typical day as a Verizon Customer Service Rep involves handling incoming calls or online chats from customers regarding billing, technical support, and service inquiries. You’ll work closely with a team in a fast-paced, target-driven environment, often coordinating with other departments to resolve complex issues. Reps are expected to provide clear information, troubleshoot problems, and ensure a positive customer experience by following company guidelines. There are regular opportunities for training, coaching, and advancement based on performance and customer service excellence.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Rep?

To thrive as a Verizon Customer Service Rep, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is important for daily operations. Exceptional empathy, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure customers receive prompt and effective assistance, leading to higher satisfaction and loyalty to the company.

Does Verizon offer remote customer service representatives jobs?

Verizon Customer Service Representative positions are often available as remote roles, especially for customer support and technical assistance. These jobs typically require good communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote customer service jobs at Verizon allow employees to work from home, providing flexibility while maintaining company standards.

How do Verizon customer service reps get paid?

Verizon customer service representatives typically receive an hourly wage or a salary, often supplemented with performance-based incentives or bonuses. Pay rates can vary based on experience, location, and whether the role is full-time or part-time, and may include benefits such as health insurance and paid time off.

What are popular job titles related to Verizon Customer Service Rep jobs in Delaware?

For Verizon Customer Service Rep jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Verizon Customer Service Rep jobs in Delaware look for?

The top searched job categories for Verizon Customer Service Rep jobs in Delaware are:

Verizon Customer Service Rep jobs near you
Infographic showing various Verizon Customer Service Rep job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

CUSTOMER SERVICE REPRESENTATIVE (CSR)

New Castle, DE • On-site

Truchoice Roofing
See more jobs at Truchoice Roofingexternal

$15.50 - $21/hr

Other

Re-posted 9 days ago

Job description

Inside Sales Representative - ServiceTitan Expert

We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As an ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.

Responsibilities:

  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:

  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

Apply