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Verizon Customer Service Rep Jobs in Alabama (NOW HIRING)

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Verizon Customer Service Rep information

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How much do verizon customer service rep jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for verizon customer service rep in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Verizon Customer Service Rep?

A Verizon Customer Service Representative assists customers with billing inquiries, account management, troubleshooting technical issues, and explaining products and services. They handle phone, chat, or in-store interactions to provide solutions and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Verizon's offerings are essential for this role.

What does a Verizon Customer Service Rep do?

A typical day as a Verizon Customer Service Rep involves handling incoming calls or online chats from customers regarding billing, technical support, and service inquiries. You’ll work closely with a team in a fast-paced, target-driven environment, often coordinating with other departments to resolve complex issues. Reps are expected to provide clear information, troubleshoot problems, and ensure a positive customer experience by following company guidelines. There are regular opportunities for training, coaching, and advancement based on performance and customer service excellence.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Rep?

To thrive as a Verizon Customer Service Rep, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is important for daily operations. Exceptional empathy, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure customers receive prompt and effective assistance, leading to higher satisfaction and loyalty to the company.

Does Verizon offer remote customer service representatives jobs?

Verizon Customer Service Representative positions are often available as remote roles, especially for customer support and technical assistance. These jobs typically require good communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote customer service jobs at Verizon allow employees to work from home, providing flexibility while maintaining company standards.

How do Verizon customer service reps get paid?

Verizon customer service representatives typically receive an hourly wage or a salary, often supplemented with performance-based incentives or bonuses. Pay rates can vary based on experience, location, and whether the role is full-time or part-time, and may include benefits such as health insurance and paid time off.

What are popular job titles related to Verizon Customer Service Rep jobs in Alabama?

For Verizon Customer Service Rep jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Verizon Customer Service Rep jobs in Alabama look for?

The top searched job categories for Verizon Customer Service Rep jobs in Alabama are:

What cities in Alabama are hiring for Verizon Customer Service Rep jobs?

Cities in Alabama with the most Verizon Customer Service Rep job openings:

Verizon Customer Service Rep jobs near you
Infographic showing various Verizon Customer Service Rep job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

CSR Customer Service Representative

Gas Express LLC

Auburn, AL • On-site

$13.50 - $18.25/hr

Other

Re-posted 17 days ago

Job description

Customer Service Representative

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide excellent customer service skills in all interactions
  • Ensure all cash handling policies are followed explicitly
  • Restock all store items as directed by Store Manager or customer needs
  • Plus sell to every customer, regardless of what they purchase
  • Perform all duties related to serving our customers
  • Provide training assistance to new CSR's
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's
  • Provide feedback for the fast food service area of the store
  • Complete reports assigned by the Store Manager
  • Accept applications to be considered for employment
  • Follow company procedures when working with vendors including checking in order and verifying quantities
  • Adhere to all company policies and procedures
  • Prepare and finalize shift close-out reports
  • Inspect store facilities/equipment for safety, cleanliness and proper working order
  • Complete all price changes and promotional price changes
  • Document and report a safety incident or injury
  • Document and report a maintenance request
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed

Requirements

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred
  • Outstanding customer service skills
  • Have reliable transportation and can arrive at the store on time
  • Has a positive attitude and promotes the company and is a team player
  • Must have basic computer skills
  • Must be well organized and manages time well
  • Possess good people interaction skills
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times

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