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Verizon Customer Service Home Based Jobs in Raleigh, NC

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Verizon Customer Service Home Based information

See Raleigh, NC salary details

$9

$18

$26

How much do verizon customer service home based jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for verizon customer service home based in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Verizon Customer Service Home Based?

A Verizon Customer Service Home Based job is a remote position where employees assist Verizon customers with questions, technical support, billing issues, and service inquiries from their own homes. These representatives communicate with customers via phone, chat, or email, providing high-quality service and resolving concerns efficiently. Home-based customer service roles require a quiet work environment, reliable internet, and strong communication skills. Employees are often provided with training and necessary equipment by Verizon to perform their duties effectively.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Home Based representative?

To succeed as a Verizon Customer Service Home Based representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes certification in customer service tools is beneficial. Patience, active listening, and the ability to work independently are standout soft skills in this role. These skills ensure effective issue resolution, customer satisfaction, and consistent performance in a remote work environment.

What are some common challenges faced by home-based Verizon Customer Service representatives, and how are they supported in overcoming them?

Home-based Verizon Customer Service representatives often face challenges such as staying motivated without in-person supervision, managing distractions in a home environment, and maintaining strong communication with remote teams. Verizon supports its remote agents by providing thorough onboarding, access to digital collaboration tools, ongoing training, and regular virtual team meetings. Supervisors and peers are easily accessible for assistance, ensuring that home-based employees feel connected and supported while delivering excellent customer service.

How to become a Verizon Customer Service Home Based representative?

To become a Verizon Customer Service Home Based representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. The application process involves submitting an online application, completing assessments, and participating in virtual interviews. Prior customer service experience and familiarity with computer systems can be advantageous.

What are the most commonly searched types of Verizon Customer Service jobs in Raleigh, NC?

The most popular types of Verizon Customer Service jobs in Raleigh, NC are:

Verizon Customer Service Home Based jobs near you
Infographic showing various Verizon Customer Service Home Based job openings in Raleigh, NC as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Pro Customer Service/Sales

Home Depot

Apex, NC

Full-time

Re-posted 4 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,489 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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