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Verizon Call Center Jobs in Colorado (NOW HIRING)

Resident Assistant - Full Time

Estes Park, CO

$15.75 - $19.25/hr

... Verizon and AT&T Discounts Summary Provides care to assigned residents in a caring, safe and ... Responds promptly to residents' call lights.Assists residents in meeting their social needs through ...

Resident Assistant - FT Days

Estes Park, CO · On-site

$15.75 - $19.25/hr

... Verizon and AT&T Discounts Summary Provides care to assigned residents in a caring, safe and ... Responds promptly to residents' call lights.Assists residents in meeting their social needs through ...

Resident Assistant - FT Evenings

Estes Park, CO · On-site

$15.75 - $19.25/hr

... Verizon and AT&T Discounts Summary Provides care to assigned residents in a caring, safe and ... Responds promptly to residents' call lights.Assists residents in meeting their social needs through ...

Resident Assistant - Full Time

Estes Park, CO · On-site

$15.75 - $19.25/hr

... Verizon and AT&T Discounts Summary Provides care to assigned residents in a caring, safe and ... Responds promptly to residents' call lights. Assists residents in meeting their social needs ...

Resident Assistant - FT Days

Estes Park, CO · On-site

$15.75 - $19.25/hr

... Verizon and AT&T Discounts Summary Provides care to assigned residents in a caring, safe and ... Responds promptly to residents' call lights. Assists residents in meeting their social needs ...

Verizon Call Center information

See Colorado salary details

$11

$18

$26

How much do verizon call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for verizon call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a Verizon call center representative?

A Verizon Call Center job involves assisting customers with billing inquiries, technical support, plan changes, and troubleshooting services. Representatives handle inbound and outbound calls, providing solutions while delivering excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Verizon's products and services. Training is provided to ensure employees can effectively support customers.

What does a Verizon call center representative do?

As a Verizon Call Center representative, your day typically involves handling inbound or outbound calls from customers regarding billing, technical support, or product inquiries. You’ll use company systems to access customer information, troubleshoot issues, and process service requests while maintaining high standards of professionalism and empathy. The team environment is supportive, with supervisors available to assist with complex situations and continuous training to keep you updated on products and procedures. This role also requires adaptability, as priorities can shift based on call volume or new promotions, providing varied and dynamic workdays. Over time, successful representatives may have opportunities to advance into leadership or specialized support roles.

What skills and qualifications are needed to thrive as a Verizon call center representative?

To thrive as a Verizon Call Center representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is often required, while some positions may also look for bilingual capabilities. Exceptional customer service, patience, and the ability to remain calm under pressure are standout soft skills in this environment. These skills ensure efficient resolution of customer issues, uphold company reputation, and contribute to a positive customer experience.

Does Verizon allow work from home?

Verizon call center jobs often offer remote work options, especially for customer service representatives, depending on the role and location. Employees typically need to have a suitable home office setup and may be required to complete training or certification to work remotely.

What job categories do people searching Verizon Call Center jobs in Colorado look for?

The top searched job categories for Verizon Call Center jobs in Colorado are:

What cities in Colorado are hiring for Verizon Call Center jobs?

Cities in Colorado with the most Verizon Call Center job openings:

Infographic showing various Verizon Call Center job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Call Center Representative

Cellular Sales Verizon Authorized Retailer

Colorado Springs, CO • On-site

$15 - $17/hr

Other

Re-posted 20 hours ago


Cellular Sales rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

12th of 30 rated technology retailers


Job description

Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
  1. Follow up on distributed leads
  2. Generate store traffic and contribute to the markets success
  3. Handle customer inquiries both by phone and text
  4. Support sales force by generating sales leads
  5. Follow communication scripts when handing different topics
  6. Research required information using available resources
  7. Provide customers with product and service information
  8. Candidates should be able to take feedback and criticism to improve productivity and character

Competencies
  1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
  1. High School diploma or GED

Preferred Education and Experience
  1. Previous office experience
  2. Proficient in Microsoft Office
  3. Knowledge of customer service principles and practices
  4. Experience in a call center or customer service environment
  5. Data entry and typing skills (including 10 key)

Essentials
  • Positive attitude
  • High school diploma or equivalent; college degree preferred
  • Minimum two years of related work experience
  • Effective communication skills
  • Interest and understanding of technology products and services
  • Business ownership mentality

What Cellular Sales employees say

Pay

Benefits

Hours and flexibility

Workplace

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