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Verint Jobs in Virginia (NOW HIRING)

rockITdata

Integration Tester

Arlington, VA · On-site +1

The Integration Tester is responsible for validating and testing integrations across Amazon Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a ...

ADP

Sr Workforce Planning Specialist

Norfolk, VA · On-site

Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms) * Advanced Excel skills (pivot tables, formulas, data analysis) * Strong attention to detail and organizational ...

rose international

Risk Assessor

Richmond, VA · On-site

Remit 13. Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: 2+ years of experience conducting IT risk assessments Apply strong knowledge of analyzing system security controls ...

rose international

Risk Assessor

Richmond, VA · On-site

Verint - VoIP, Informacast, Teleplan 14. Report Manager Required: • 2+ years of experience conducting IT risk assessments • Apply strong knowledge of analyzing system security controls ...

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Verint information

See Virginia salary details

$38.2K

$96.7K

$171K

How much do verint jobs pay per year?

As of Aug 28, 2026, the average yearly pay for verint in Virginia is $96,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $131,400.00 per year, depending on experience, location, and employer.

What is a Verint?

A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.

What are some typical challenges faced by Verint specialists, and how can they be managed effectively?

Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?

To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.

Is Verint a good place to work?

Verint offers roles in customer engagement and security software, often requiring technical skills and certifications. Employee reviews indicate a generally positive work environment with opportunities for career growth, though experiences can vary by department and location.

What are the most commonly searched types of Verint jobs in Virginia?

The most popular types of Verint jobs in Virginia are:

What are popular job titles related to Verint jobs in Virginia?

For Verint jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Verint jobs in Virginia look for?

The top searched job categories for Verint jobs in Virginia are:

What cities in Virginia are hiring for Verint jobs?

Cities in Virginia with the most Verint job openings:

Verint jobs near you
Infographic showing various Verint job openings in Virginia as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 69% Physical, 6% Hybrid, and 25% Remote job distribution, with an average salary of $96,739 per year, or $46.5 per hour.

Verint Workforce Engagement Engineer/Administrator

Interon IT Solutions

Chantilly, VA • On-site

Contractor

Posted 8 days ago

Job description

#W2 Role

Role: Senior Verint Workforce Engagement Engineer/Administrator
Location:Remote
Experience: 7+ years of IT experience, including strong hands-on Verint experience

Job Description

We are looking for a Senior Verint Workforce Engagement Engineer/Administrator to manage and support Verint applications across development, testing, disaster recovery, and production environments.

This is a hands-on role that includes platform administration, upgrades, troubleshooting, monitoring, integrations, security, and production support. The engineer will work closely with Contact Center, Telecom, Infrastructure, Database, Security, and Cloud teams to maintain a stable and reliable Verint environment.

Responsibilities

  • Administer, configure, monitor, and support Verint Workforce Engagement applications across all environments.

  • Maintain the following Verint products:

    • Workforce Management

    • Quality Management

    • Recording Platform

    • Speech and Text Analytics

    • Desktop and Process Analytics

  • Perform Verint and operating-system upgrades, patching, migrations, and platform-maintenance activities.

  • Monitor application health, recording services, integrations, databases, scheduled jobs, and system performance.

  • Troubleshoot application, SQL Server, networking, recording, authentication, and integration issues.

  • Support Verint applications and related infrastructure hosted in AWS.

  • Manage user accounts, roles, permissions, and application-security settings.

  • Support SQL Server administration, connectivity, performance troubleshooting, backups, and recovery activities.

  • Maintain integrations with Amazon Connect, NICE CXone, and other ACD or contact-center platforms.

  • Support identity integrations using Active Directory, SSO, SAML, Azure AD, and Entra ID.

  • Coordinate with vendors and internal teams during upgrades, incidents, releases, and maintenance windows.

  • Develop and maintain technical documentation, operational procedures, upgrade plans, and support runbooks.

  • Participate in disaster-recovery testing, business-continuity planning, and operational-readiness activities.

  • Provide on-call support and lead production incidents through resolution.

  • Take ownership of assigned workstreams and communicate status, risks, and technical issues clearly.

Required Qualifications

  • 7+ years of experience in application administration, contact-center technology, or enterprise production support.

  • Strong hands-on experience administering Verint Workforce Engagement applications.

  • Experience with Verint Workforce Management, Quality Management, Recording, Speech Analytics, or Desktop and Process Analytics.

  • Experience performing Verint upgrades, patching, migrations, and production maintenance.

  • Strong SQL Server administration and troubleshooting skills.

  • Experience supporting applications and infrastructure in AWS.

  • Knowledge of Windows or Linux operating systems, networking, databases, and application integrations.

  • Experience with Amazon Connect, NICE CXone, or another ACD/contact-center platform.

  • Experience with Active Directory, SSO, SAML, Azure AD, or Entra ID.

  • Strong production-support, incident-management, and troubleshooting skills.

  • Ability to work independently and collaborate with technical and business teams.

Preferred Qualifications

  • Experience supporting enterprise contact-center recording and workforce-management platforms.

  • Understanding of VoIP, SIP, CTI, telephony, and call-recording technologies.

  • Experience with monitoring, scripting, and automation tools.

  • Verint certification or relevant AWS certification.

  • Experience working in a regulated healthcare, financial, or insurance environment.