Location: Edmonds, WA 98026
Schedule: Monday-Friday 8am - 5pm PST; Hybrid (2-3 days onsite, remaining days remote)
Employment Type: Full-Time
Position Summary
We are seeking an experienced Insurance Verification Specialist to support patient access and
revenue cycle operations by verifying insurance coverage, obtaining accurate benefits information, and
ensuring patients are financially cleared prior to services. This role also provides front desk support,
including patient registration, phone coverage, and chart preparation. The ideal candidate is
detail-oriented, organized, and comfortable communicating with patients, providers, and insurance
carriers.
Responsibilities
Insurance Verification
• Verify patient insurance coverage by contacting insurance companies via phone, payer portals,
and other approved methods.
• Obtain and document accurate insurance information, including policy details, effective dates,
benefits, and authorization requirements.
• Confirm eligibility and coverage prior to scheduled services and procedures.
• Maintain detailed records of insurance verification activities and findings.
• Update electronic health records (EHR) and related systems with verified insurance information.
• Identify and communicate coverage issues, authorization requirements, or eligibility concerns.
Front Desk Support
• Answer and route incoming phone calls and messages to the appropriate departments.
• Register and admit patients, ensuring all required documentation is completed accurately.
• Collect patient payments, deposits, and applicable fees.
• Prepare patient charts and documentation for upcoming surgeries within established deadlines.
• Ensure all required forms are completed and filed appropriately in patient records.
• Provide professional and courteous customer service to patients, providers, and staff.
Required Qualifications
• Insurance verification experience in a medical setting.
• Knowledge of medical terminology.
• Strong communication and customer service skills.
• Excellent organizational skills with strong attention to detail.
• Experience using electronic health record (EHR) systems and healthcare software.
• Ability to multitask and manage priorities in a fast-paced environment.
Contract Length:
1,040 Hours. Opportunity to convert to permanent hire after satisfactory completion of contract.
Pay:
$21.30 - $25 (Based on experience)
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.