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Verification Associate Jobs in Ohio (NOW HIRING)

Team Behavioral Health

Case Manager

Cincinnati, OH · On-site

$15 - $17/hr

High School diploma required (will be verified) * Associate degree in social services or related field preferred * One year of related mental health, social service or working with youth experience

Torrid

Sales Associate

North Olmsted, OH · On-site

$12.75 - $17.50/hr

As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your ... E-Verify Poster: verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES ...

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All JobsVerification Associate JobsVerification Associate Jobs in Ohio

Verification Associate information

See Ohio salary details

$14

$24

$36

How much do verification associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for verification associate in Ohio is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $30.14 per hour, depending on experience, location, and employer.

What is a verification associate?

Verification Associates are professionals responsible for confirming the accuracy and authenticity of information, such as employment history, educational qualifications, or personal details, often as part of a background check process. They typically work for companies that provide verification services or within HR departments of organizations. Their role involves gathering data from various sources, verifying documents, and ensuring compliance with company policies and legal regulations. Attention to detail and strong communication skills are important in this role.

What are some common challenges faced by verification associates, and how can they be managed effectively?

Verification Associates often encounter challenges such as tight deadlines, handling high volumes of data, and resolving discrepancies in documentation. To manage these effectively, it's important to develop strong organizational skills, attention to detail, and clear communication with both internal teams and external contacts. Utilizing checklists and digital tools can also help streamline processes and ensure accuracy. Collaborating closely with team members and seeking clarification when needed can make the verification process smoother and more efficient.

What is the difference between Verification Associate vs Quality Assurance Associate?

AspectVerification AssociateQuality Assurance Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in compliance or specific industry standardsHigh school diploma or equivalent; certifications in quality management or industry standards are common
Work EnvironmentOffice or laboratory settings; focus on verifying data, documents, or processesOffice or manufacturing environments; focus on improving and maintaining quality standards
Employer & Industry UsageFinancial, healthcare, manufacturing, and tech sectorsManufacturing, healthcare, software development, and service industries

The Verification Associate primarily focuses on confirming the accuracy and compliance of data, documents, or processes, ensuring standards are met. In contrast, the Quality Assurance Associate emphasizes maintaining and improving overall quality systems and processes. Both roles require similar credentials and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a verification associate, and why are they important?

A Verification Associate requires strong attention to detail, analytical skills, and a background in data entry or compliance, often supported by a relevant bachelor's degree. Familiarity with verification software, databases, background screening tools, and proficiency in spreadsheets like Microsoft Excel are typically essential. Excellent communication, organizational skills, and the ability to manage confidential information set top candidates apart. These skills ensure accuracy, reliability, and efficiency in verifying information, which is critical for maintaining organizational integrity and compliance.

What are the most commonly searched types of Verification jobs in Ohio?

The most popular types of Verification jobs in Ohio are:

What cities in Ohio are hiring for Verification Associate jobs?

Cities in Ohio with the most Verification Associate job openings:

Verification Associate jobs near you
Infographic showing various Verification Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,705 per year, or $24.4 per hour.

Verifications Associate

Delta V Management, LLC

North Canton, OH • On-site

$18/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Verifications Associate – Non-Emergency Medical Transportation (NEMT)
Location: Canton, OH
Department: Customer Service / Call Center
Reports To: Operations Manager

Job Summary:

We are seeking a detail-oriented and customer-focused Verifications Associate to join our team at ReliaRide Medical Transportation. In this role, you will be responsible for contacting clients to confirm upcoming medical appointments, providing essential information, and addressing any inquiries or concerns related to appointments and travel to those appointments. This position requires excellent communication skills, a compassionate approach, and the ability to manage a high volume of calls in a fast-paced environment.

Key Responsibilities:

  • Contact Clients: Call clients to confirm scheduled medical appointments, providing details such as date, time, and location.
  • Using technology: Using proprietary scheduling software, enter, update, and troubleshoot issues for client trips for same, next, and future day trips. Identify errors and fix them for the greater good of the company and its clients.
  • Verify Information: Confirm client’s personal information (e.g., name, date of birth, insurance information) to ensure accuracy.
  • Educate Clients: Assist clients by empowering them with knowledge regarding how to schedule transportation, fix errors with future trips, etc.
  • Document Changes: Record trip confirmations, cancellations, and other pertinent trip data accurately in the system. Ensure that paperwork is filed properly and reflects most recent version of trip.
  • Handle Inquiries: Answer basic questions from clients regarding their upcoming trip or company policies.
  • Follow-Up: Make follow-up calls to clients who have not confirmed their trips.
  • Maintain Patient Privacy: Ensure all communication complies with HIPAA and patient confidentiality guidelines.
  • Report Issues: Notify your direct supervisor of any issues or concerns raised by clients during the call so that relevant parties can be brought in at the management level.
  • Track and Meet Targets: Strive to maximize call volume while maintaining accuracy of trip information entry and changes.
  • Co-worker Relations: Maintain a positive, neighborly environment with your co-workers. Handle disputes according to handbook policies. Work through your manager when concerning behavior is displayed by co-workers
  • Other duties as assigned


Skills and Qualifications:

  • High School Diploma or Equivalent (required);
  • Strong Communication Skills: Ability to speak clearly, professionally, and empathetically with patients.
  • Excellent Organizational Skills: Ability to handle multiple tasks simultaneously and manage time effectively.
  • Attention to Detail: Accuracy in confirming and entering patient information.
  • Technical Proficiency: Comfortable using phone systems, CRM software, basic computer applications (e.g., Microsoft Office suite), and Google Suite (e.g., Google Sheets)
  • Ability to Maintain Confidentiality: Understanding of HIPAA regulations and maintaining patient privacy.

Working Conditions:

  • Full-time
  • Fast-paced environment, handling a high volume of calls.
  • In person

Why Work With Us?

  • Competitive wage and benefits package.
  • Opportunities for career growth and development within healthcare service industry
  • Supportive and collaborative work environment.
  • Training provided to ensure success in the role.

Benefits

  • 3 Weeks PTO (Paid Time Off)
  • Health Insurance Available
  • 401k available with company match
  • Competitive pay

If you are a reliable, empathetic, and organized individual with a passion for helping others, we encourage you to apply for the Verifications Associate – Non-Emergency Medical Transportation (NEMT) position at ReliaRide Medical Transportation!

Apply