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Verano Jobs (NOW HIRING)

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Project Manager, Construction

Chicago, IL

$85K - $100K/yr

Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels What We Offer Verano Base Pay Range $85,000 - $100,000 + Bonus Actual pay is ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Sr. Analyst II, Payroll

Chicago, IL · On-site

$75K - $95K/yr

What We Offer Verano Base Pay Range $75,000 - $95,000 + Bonus Actual pay is based on experience, qualifications, and location of the role. Roles may be eligible for annual bonus program based on ...

Verano

Customer Care Specialist I

Apollo Beach, FL · On-site

$16.50 - $21.75/hr

Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service. * Work closely with dispensary staff to address and resolve customer ...

Verano

Manager, Quality Assurance

Canton, OH

$60K/yr

Verano Base Pay Range $60,000 Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself ...

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How much do verano jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for verano in the United States is $10.66, according to ZipRecruiter salary data. Most workers in this role earn between $9.13 and $10.82 per hour, depending on experience, location, and employer.

What are Verano jobs?

Verano jobs typically refer to seasonal summer employment opportunities, often available to students or individuals looking for temporary work during the summer months. These jobs can range from internships, camp counselors, lifeguards, retail positions, hospitality, and agricultural work. Verano jobs offer a chance to gain work experience, earn income, and develop new skills, often with flexible hours to accommodate summer schedules. They are especially popular among young people seeking to build their resumes or save money for school or personal goals.

What are some common challenges someone might face when starting a new role at Verano, and how can they overcome them?

New hires at Verano may encounter challenges such as adapting to the fast-paced nature of the cannabis industry, staying compliant with evolving regulations, and learning internal processes unique to a vertically integrated company. Building strong relationships with team members and proactively seeking mentorship can help ease the transition. Regular communication with managers and staying updated on industry trends will also support your success and professional growth at Verano.

What is the difference between Verano vs Budtender?

AspectVeranoBudtender
CredentialsMay require state-specific cannabis dispensary licenses or certificationsTypically needs a high school diploma and knowledge of cannabis products
Work EnvironmentDispensaries, retail cannabis stores, or cultivation facilitiesRetail dispensaries, customer service settings
Industry UsageMajor cannabis company involved in cultivation, manufacturing, and retailEntry-level retail role within cannabis dispensaries
Common Search/ComparisonVerano vs Budtender

Verano is a large cannabis company that may require specific licenses for employment, while a Budtender is an entry-level retail position focused on customer service and product knowledge. Both roles are integral to the cannabis industry but differ in responsibilities and credentials.

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Cities with the most Verano job openings:

What states have the most Verano jobs?

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Verano jobs near you
Infographic showing various Verano job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $22,181 per year, or $10.7 per hour.

Customer Care Specialist I

Verano

Apollo Beach, FL • On-site

$16.50 - $21.75/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Verano rating

7.0

Company rating: 7.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

7th of 33 rated cannabis dispensaries

Job description

Job Summary
The Customer Care Specialist I serves as a frontline representative within our call center, providing exceptional support and guidance to customers and patients across multiple markets. In this role, you will address inquiries, resolve concerns, and offer product recommendations using a solid understanding of cannabis products and compliance requirements. You will also collaborate closely with dispensary teams to ensure consistent, high-quality customer experiences. Success in this position requires strong communication skills, a commitment to confidentiality, the ability to thrive in a fast-paced, sales-oriented environment, and an unwavering dedication to delivering best-in-class service.
Essential Duties and Responsibilities
  • Provide customer support and manage relationships across at least three distinct markets to ensure broad expertise and knowledge sharing.
  • Stay updated on current statistics, updates, promotions, etc., by reviewing daily emails to ensure accurate information dissemination to customers.
  • Address customer and patient inquiries, concerns, and issues via phone or email promptly and effectively, focusing on resolution to their satisfaction while maximizing sales opportunities and retention.
  • Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service.
  • Work closely with dispensary staff to address and resolve customer and patient concerns effectively.
  • Record details of customer and patient interactions and transactions in the appropriate platforms such as POS, CRM, or Microsoft 365 to ensure accuracy and continuity in customer relationship management.
  • Ensure that all sales data is accurately compiled and submitted according to the daily reporting schedule.
  • Actively engage in activities designed to strengthen team dynamics and improve overall team performance.
  • Ensure strict compliance with company policies, procedures, and processes, as well as all applicable laws and regulations related to HIPAA and cannabis in each state the company operates.
  • Regularly update your knowledge on cannabis products, new company policies, and promotions to maintain readiness and effectiveness in customer interactions.
  • Meet with the team leader to review quarterly performance metrics and review goals for the upcoming quarter.
  • Identify when customer concerns require escalation and effectively communicate these issues to the Team Leader for advanced resolution, ensuring a seamless and satisfactory customer experience.
  • Keep the workspace tidy and organized to enhance efficiency and professionalism.
  • Carry out other daily, weekly, monthly, and quarterly tasks as assigned to support broader team objectives.
  • Other duties as assigned
Minimum Qualifications
  • At least one year of customer service experience in hospitality, retail, or call center environments.
  • Proven success managing customer interactions in fast-paced, sales-driven settings.
  • Industry familiarity in cannabis or a related field is strongly preferred, particularly regarding product knowledge and compliance requirements.
  • Exceptional communication skills (both verbal and written), with the ability to convey complex information clearly and persuasively.
  • Strong sales acumen, including the ability to identify cross-selling and upselling opportunities that enhance customer satisfaction and retention.
  • Outstanding customer service focus, adept at promptly resolving inquiries and issues to ensure high levels of customer satisfaction.
  • In-depth knowledge of compliance standards, including HIPAA and state-specific cannabis regulations, ensuring all interactions align with legal requirements and company policies.
  • Proficient in identifying, assessing, and resolving customer issues, including appropriate escalation when needed.
  • Collaborative mindset, working effectively with dispensary teams and other internal stakeholders to address and resolve customer concerns.
  • Ability to multitask and manage responsibilities in a high-pressure environment without compromising on service quality.
  • Adaptability, with a readiness to learn new products, processes, and technologies.
  • Meticulous attention to detail, ensuring all customer interactions and transactions are accurately documented.
  • Basic understanding of emotional intelligence to provide empathetic, customer-centered interactions.
Preferred Qualifications
  • Flexible availability, including weekends, holidays, and varying shifts as needed.
  • Active participation in team-building activities to foster a positive and cohesive work environment.
  • Ongoing professional development, staying current with industry trends and best practices to continuously improve performance.

Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

What Verano employees say

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About Verano

Sourced by ZipRecruiter

Industry

Offices of health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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