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Venue Associate Jobs in Michigan (NOW HIRING)

AEG

Director of Concessions

Grand Rapids, MI · On-site

... venue management, and content & booking - of world-class live events and venues. The Legends Global ... Maintain management staff and ensure proper hiring and promoting associates per Legends standards ...

Compass Group

Sous Chef - Ford Field

Detroit, MI · On-site

$49K - $66K/yr

The state-of-the-art venue hosts a wide range of events throughout the year, including professional ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Levy Sector - Detroit

Sous Chef - Ford Field

Detroit, MI · On-site

$49K - $66K/yr

The state-of-the-art venue hosts a wide range of events throughout the year, including professional ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

New

Compass Group

Sous Chef - Ford Field

Detroit, MI

$49K - $66K/yr

The state-of-the-art venue hosts a wide range of events throughout the year, including professional ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

Sous Chef - Ford Field

Detroit, MI · On-site

$49K - $66K/yr

The state-of-the-art venue hosts a wide range of events throughout the year, including professional ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

ASM Global

Administrative Assistant

Detroit, MI

$17.75 - $24/hr

... venue management, and hospitality. With a globalportfolio of 350+ iconic venues and a 360 approach ... QUALIFICATIONS Associate degree preferred; equivalent education and experience considered. Minimum ...

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Venue Associate information

What is a venue associate?

Venue Associates are staff members responsible for supporting the daily operations of event venues, such as theaters, concert halls, arenas, or conference centers. Their duties often include assisting guests, setting up and breaking down event spaces, ensuring cleanliness and safety, and providing general customer service. Venue Associates work closely with other team members to ensure events run smoothly and that guests have a positive experience. They may also handle ticketing, crowd control, and respond to any issues or emergencies that arise during events.

What are the key skills and qualifications needed to thrive as a venue associate, and why are they important?

To thrive as a Venue Associate, you need strong organizational skills, customer service experience, and often a high school diploma or equivalent. Familiarity with event management software, point-of-sale (POS) systems, and basic audio-visual equipment is typically required. Exceptional communication, teamwork, and problem-solving abilities help you deliver positive guest experiences and adapt to changing event needs. These skills ensure smooth event operations, satisfied clients, and a safe, welcoming environment for all attendees.

What are some common challenges venue associates face during large-scale events, and how can they effectively manage them?

Venue Associates often encounter challenges such as managing high guest volumes, responding to unexpected issues like equipment malfunctions, and ensuring safety protocols are followed. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these situations. Proactively coordinating with team members and other departments, such as security and catering, helps streamline operations and enhances the guest experience during busy events.

What is the difference between Venue Associate vs Event Coordinator?

AspectVenue AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service or hospitality experienceBachelor's degree in hospitality, event management, or related field often preferred
Work EnvironmentIndoor venues such as theaters, sports arenas, conference centersVaried settings including venues, client sites, and outdoor locations
Employer & Industry UsageEvent venues, entertainment, sports, hospitality industriesEvent planning companies, corporate event departments, venues

While both roles involve supporting events, a Venue Associate primarily handles on-site operations, customer service, and venue maintenance. An Event Coordinator manages the planning, organization, and execution of events, often overseeing multiple aspects from logistics to vendor coordination. The Venue Associate focuses on day-to-day venue support, whereas the Event Coordinator takes a broader role in event planning and management.

What are the most commonly searched types of Venue jobs in Michigan?

The most popular types of Venue jobs in Michigan are:

What cities in Michigan are hiring for Venue Associate jobs?

Cities in Michigan with the most Venue Associate job openings:

Venue Associate jobs near you

Store Manager | North University

ASM Global

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 258 rated facilities management

Job description

GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
VENUE/PROJECT DESCRIPTION
The MDen is the official team store for the University of Michigan Athletic Department. Legends Global has partnered with Michigan Athletics to deliver legendary products and customer service through retail stores, e-commerce, and sales locations throughout the Michigan Athletic venues.
The North University retail store will feature 2,500 square feet of retail designed to elevate the fan experience through collectibles, team-specific product, athlete (NIL) jerseys/products, and exclusive items designed only for the MDen. Located across the street from the Michigan Central Campus (right on the Diag!), this space has been an historic sporting goods retail space for over 100 years. The store will also host athlete/coach autograph signings, and special events throughout the calendar year.
THE ROLE
Supervises and coordinates operations of retail store. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy leading a team and strive to create relationships with the fans, this is the place for you.
ESSENTIAL FUNCTIONS
  • Oversee day-to-day operations of the store.
  • Ensure the Total Customer Experience.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Strong product knowledge.
  • Communicates with Program Team to ensure availability of merchandise; maintain accurate inventory.
  • Execute all company visual merchandising directives.
  • Maintain appropriate level of store staff; hire, train, and evaluate personnel; promote or fire personnel.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inform store employees on updated proper store operations and procedures.
  • Schedule and assign employee hours.
  • Monitor payroll and expenses daily to ensure budget is met.
  • Assist Program Team in reviewing merchandising activities, determining additional needed sale promotions.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Direct all store operations on additional days, including game days and special events.
  • Other duties may be assigned.

QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Three-Five years industry experience required.
  • Associates or four-year college degree in retail, business, management or related field, is preferred.
  • Will have a thorough knowledge of products.
  • Must have knowledge of personnel scheduling and store operations.
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, and benefits.
  • This position requires that the person be highly organized, self-motivated individual who can work independently.
  • Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Must have strong leadership skills, with excellent oral and written communication skills.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Must have ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Ability to motivate, develop and direct personnel.

COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site University of Michigan
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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