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Vendor Risk Jobs in Alberta (NOW HIRING)

MacDonald Search Group

Procurement Manager

Edmonton, AB · On-site

$120K - $150K/yr

Drive cost savings, supply chain risk mitigation, and continuous improvement initiatives. * Ensure ... Maintain supplier compliance programs and oversee vendor performance. * Optimize ERP/MRP data ...

PwC

Senior Associate- IAM

Calgary, AB · On-site

CA$84K - CA$134K/yr

They work with clients to assess risk, define security roadmaps, and deliver scalable solutions ... Preferences given to relevant vendor certifications in the IAM domain This position ensures ...

JLL

Facilities Manager

Edmonton, AB · On-site

Meet vendors onsite to review project scopes, verify completed work, and collaborate with the ... Ensure safety and risk-related work is escalatedimmediatelyto prevent incidents ...

Ellisdon

Senior Civil Estimator

Edmonton, AB

... Scope definition, risk profiling, division of work among team members, facilitate and lead ... Negotiate subcontractors and vendor pricing. * Resolve cost discrepancies by collecting and ...

Centric Software

Establish and mature governance, risk management, compliance, and data privacy programs. * Lead ... Manage departmental budgets, strategic vendor relationships, and technology investments.

Urus Group LP

Support vendor onboarding and supplier qualification processes, including documentation collection, stakeholder review coordination, risk escalation, and compliance with procurement policy ...

Trans Ova Genetics

Support vendor onboarding and supplier qualification processes, including documentation collection, stakeholder review coordination, risk escalation, and compliance with procurement policy ...

TELUS

Sr Program Manager

Calgary, AB

... vendors) and internal cross-functional teams * Comfortable with financial tracking: capital budgets, actuals vs. variance, and monthly financial reporting * Hands-on experience running risk ...

TELUS

Sr Program Manager

Edmonton, AB · On-site

... vendors) and internal cross-functional teams * Comfortable with financial tracking: capital budgets, actuals vs. variance, and monthly financial reporting * Hands-on experience running risk ...

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Showing results 41-60

All JobsVendor Risk JobsVendor Risk Jobs in Alberta

Vendor Risk information

What is the difference between Vendor Risk vs Vendor Compliance?

AspectVendor RiskVendor Compliance
FocusIdentifying and mitigating risks associated with vendorsEnsuring vendors meet regulatory and contractual requirements
CertificationsRisk management certifications (e.g., CRISC, FAIR)Compliance certifications (e.g., ISO 27001, SOC 2)
Work EnvironmentRisk assessment teams, procurement, security departmentsLegal, compliance, audit teams
Industry UsageFinancial, healthcare, technology sectorsFinancial services, healthcare, regulated industries

Vendor Risk and Vendor Compliance roles often overlap but serve different purposes. Vendor Risk focuses on identifying and mitigating potential risks posed by vendors, while Vendor Compliance ensures vendors adhere to legal and contractual standards. Both are essential for managing vendor relationships effectively and maintaining organizational security and compliance.

What are the most commonly searched types of Vendor Risk jobs in Alberta? The most popular types of Vendor Risk jobs in Alberta are:
What cities in Alberta are hiring for Vendor Risk jobs? Cities in Alberta with the most Vendor Risk job openings:
Vendor Risk jobs near you
Infographic showing various Vendor Risk job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

PMO Operations Reliability SLA Lead

360training

Calgary, AB

Full-time

Medical, Dental, PTO

Re-posted 3 days ago

Job description

360training
At 360training, we’re more than an online training provider—we’re on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses.
Our culture is grounded in two values: Deliver Results and Do the Right Thing. We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes. If you’re excited to turn analytics into impact and influence meaningful decisions, 360training is the place for you.
PMO Operations Reliability SLA Lead
The PMO Operations Reliability SLA Lead role leads and rolls out the PMO SLA governance model for service catalog, service tiers, response / resolution expectations, escalation paths, ownership model, reporting cadence, and internal / external provider obligations— along with overall operational delivery visibility for leadership.
The primary focus is establishing, managing, and reporting the SLA process across internal teams and, where needed, external vendors or commercial providers — ensuring service expectations, support obligations, response times, escalation paths, and reporting are clearly defined and visible.
This is a governance and coordination role, not a hands-on technical operations role.
  • The role leads to what service level the business needs and how it should be governed.
  • DevOps / Technology defines how that service level is technically measured, monitored, operated, and achieved.
Success depends on SLA and service-management expertise, portfolio and operational coordination, vendor management, stakeholder leadership, and enough technical literacy to partner credibly with DevOps / Technology.
Key Responsibilities
SLA Governance amp; Service-Level Management (Primary Focus)
  • Establish and rollout the SLA governance process across internal teams and external / commercial providers.
  • Define business-facing SLA expectations with stakeholders — service priorities, support needs, escalation requirements, and acceptable service levels.
  • Partner with DevOps / Technology to translate business SLA expectations into technical SLOs, SLIs, monitoring, and operational reporting — without owning the final technical definitions.
  • Ensure SLA commitments, support models, escalation paths, and reporting expectations are documented and visible to leadership.
  • Track SLA performance, incident trends, production-support health, and operational risk using data and reporting provided by Technology Ops.
Operational Delivery Visibility amp; Portfolio Governance
  • Maintain portfolio-level visibility into service catalog, service tiers, production support, and reliability.
  • Track operational initiatives that consume the SLA Governance Model.
  • Ensure major work is represented on the portfolio sheet rather than running invisibly.
  • Maintain intake hygiene: separate bugs / issues from feature requests and ensure feature requests do not bypass intake through BAU or support channels.
  • Coordinate operational project plans, risks, dependencies, and escalations.
  • Capacity amp; Tradeoff Planning
  • Help leadership understand operational tradeoffs between BAU, security, architecture, reliability, and project delivery.
Reporting amp; Leadership Visibility
  • Report SLA, incident, reliability, and operational trends (provided by Technology Ops) in a clear, leadership-ready form.
  • Maintain a single, trusted view of operational delivery health that leadership can rely on for decisions.
  • Use AI to support reporting where helpful — e.g., synthesizing operational and SLA data, summarizing trends, and surfacing emerging risk — with human oversight and clear guardrails.
Stakeholder Leadership amp; Communication
  • Act as the bridge between business stakeholders and DevOps / Technology — translating business needs into governed service levels, and technical reporting back into business insight.
  • Build shared ownership of service levels across teams and influence outcomes without direct authority over technical execution.
  • Communicate clearly and credibly to leadership, and coordinate escalations calmly when operational risk rises.
  • Accountable for ensuring that all discussions result in clear decisions, defined ownership, actionable next steps, agreed scope boundaries, documented trade-offs, and transparent follow-through.
  • Demonstrates the ability to communicate with clarity, professionalism, and appropriate candor; facilitate alignment across diverse stakeholders; and accurately represent differing viewpoints while maintaining objectivity and organizational priorities.
Qualifications
  • Education amp; Certifications
  • Bachelor’s degree in Business, Information Technology, Operations, or a related field; equivalent practical experience considered.
  • PMP / PgMP and/or service-management certification (e.g., ITIL) preferred.
  • Agile certification a plus; cloud or security familiarity helpful but not required.
Experience
  • 5–8+ years in PMO, program/portfolio management, IT service management, or operational governance, including experience leading cross-team governance processes.
  • Demonstrated experience establishing and managing SLA / service-level governance across internal teams and external / commercial vendors.
  • Track record of operational delivery visibility — portfolio/intake governance, capacity coordination, and leadership reporting.
  • Experience partnering with DevOps / SRE / Technology teams and translating business needs into technical requirements (without owning technical execution).
  • Vendor and commercial-provider management experience, including SLA negotiation and oversight.
  • Exposure to reliability, production support, security, and architecture concepts sufficient to govern and report on them credibly; M amp;A / vendor-transition experience a plus.
Skills
  • SLA amp; service-level governance: designing and running SLA processes, support models, escalation paths, and reporting.
  • Portfolio amp; intake governance: BAU visibility, intake hygiene, and separating defects from feature demand.
  • Vendor / SLA management: defining, negotiating, and overseeing service commitments with commercial providers.
  • Reporting amp; analytics: Power BI / Excel for operational and SLA reporting and leadership dashboards.
  • Tooling: Atlassian suite — Jira / Jira Service Management for SLAs and operational tracking, Confluence for governance documentation.
  • Technical literacy: working understanding of SLOs/SLIs, monitoring, incident and escalation concepts — enough to partner with DevOps / Technology, not to execute.
  • AI fluency: practical use of AI for operational reporting and trend synthesis, applied with sound judgment and guardrails.
Soft Skills
  • Strong facilitation and bridge-building between business and technical teams.
  • Outstanding communicator, written and verbal, across technical and business audiences.
  • Ability to influence and drive alignment without direct authority over technical execution.
  • Calm, organized coordination of risks, dependencies, and escalations.
  • Strong analytical and prioritization skills, with attention to detail and a governance mindset.
  • High adaptability and comfort operating in a fast-changing, increasingly commercial technology environment.

We Offer Great Benefits:

  • Competitive salary and annual bonus
  • Paid Time off and company recognized holidays
  • Health amp; Medical Supplemental coverage
  • Dental Coverage
  • Emergency Travel Coverage
  • Mental Health amp; Virtual Care
  • Life amp; Accidental Coverage
Why This Role Matters
As 360training scales and shifts toward more commercial and vendor-provided solutions, this role is the governance anchor that keeps operations visible and accountable. By owning the SLA process, surfacing BAU and operational work in the portfolio, protecting capacity, and giving leadership a single trusted view of operational health, the Operations / Reliability / SLA Lead ensures the business defines and governs the service levels it needs — while DevOps / Technology is left clear to deliver them.

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