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Vendor Program Manager Jobs in Melbourne, FL (NOW HIRING)

L3HHCM20

Manager, Program Scheduler

Palm Bay, FL · On-site

... vendors to gain alignment on processes and schedule-related matters. * Drive improvements to ... Program Management and Coordination experience, SDLC (Systems Development Life Cycle) process

Cascade Residential Servi

General Manager

Melbourne, FL · On-site

Implement preferred Vendor program * Implement and enforce safety protocols to maintain a safe ... The General Manager's success will be measured by many factors pertaining to the job, including ...

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Vendor Program Manager information

See Melbourne, FL salary details

$34.3K

$92.3K

$160.8K

How much do vendor program manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for vendor program manager in Melbourne, FL is $92,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $105,200.00 per year, depending on experience, location, and employer.

What is a vendor program manager?

A Vendor Program Manager is responsible for overseeing relationships and programs with third-party suppliers or vendors to ensure that goods and services are delivered on time, within budget, and according to quality standards. They coordinate vendor selection, negotiate contracts, monitor performance, and resolve any issues that arise. Their role is crucial in optimizing vendor performance, reducing costs, and maintaining strong partnerships to support the organization's strategic goals.

How does a vendor program manager collaborate with internal stakeholders to ensure vendor performance aligns with organizational goals?

A Vendor Program Manager works closely with internal teams such as procurement, operations, legal, and finance to align vendor services with the company’s objectives. Regular cross-functional meetings, clear communication of expectations, and performance reviews are essential parts of this collaboration. The role often requires mediating between vendor capabilities and internal requirements, ensuring that service levels, compliance, and cost-effectiveness are consistently met. This collaborative approach helps drive continuous improvement and maximizes the value derived from vendor relationships.

What are the key skills and qualifications needed to thrive as a vendor program manager, and why are they important?

To thrive as a Vendor Program Manager, you need expertise in vendor relationship management, contract negotiation, and supply chain processes, often supported by a degree in business, supply chain, or a related field. Familiarity with procurement software, ERP systems like SAP or Oracle, and relevant certifications such as Certified Professional in Supply Management (CPSM) are commonly required. Strong communication, problem-solving, and organizational skills help build trust and ensure alignment between vendors and internal teams. These skills are critical to maintain cost efficiency, mitigate risks, and ensure reliable delivery of goods and services within an organization.

What is the difference between Vendor Program Manager vs Vendor Account Manager?

AspectVendor Program ManagerVendor Account Manager
Primary FocusOverseeing vendor programs, strategy, and process improvementsManaging relationships and sales with individual vendor accounts
ResponsibilitiesDeveloping vendor programs, ensuring compliance, optimizing vendor performanceBuilding client relationships, negotiating contracts, driving account growth
Work EnvironmentCross-functional teams, strategic planning, vendor managementCustomer-facing, sales-oriented, relationship management
Required SkillsVendor management, project coordination, communicationSales skills, negotiation, customer service

The Vendor Program Manager focuses on developing and managing vendor programs and processes, while the Vendor Account Manager concentrates on maintaining and growing relationships with individual vendors or clients. Both roles require strong communication skills but differ in strategic versus relationship-driven responsibilities.

How much do vendor program managers make in the US?

Vendor Program Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and company size, and may include bonuses and benefits.

What job categories do people searching Vendor Program Manager jobs in Melbourne, FL look for?

The top searched job categories for Vendor Program Manager jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Vendor Program Manager jobs?

Cities near Melbourne, FL with the most Vendor Program Manager job openings:

Vendor Program Manager jobs near you

Deputy Customer Success Manager, Program Digital Cockpit

Melbourne, FL

L3HHCM20
See more jobs at L3HHCM20external

$107K/yr

Full-time

Posted 13 days ago

Job description

Job Title: Deputy Customer Success Manager, Program Digital Cockpit

Job Code: 42504

Job Location: (On Site) Melbourne, FL

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off 

Job Description: 

The Deputy Customer Success Manager, Program Digital Cockpit is responsible for driving successful adoption, value realization, and long-term internal customer engagement for the L3Harris Program Digital Cockpit (PDC), the new L3Harris enterprise integrated program management platform. This role focuses on ensuring program teams and business stakeholders are effectively onboarded, supported, and enabled to use the platform across multiple phases of the program lifecycle in accordance with business case objectives.

Acting as a trusted partner to internal customers, this role blends customer success, enterprise platform enablement, change management, and cross-functional coordination to improve user experience, strengthen adoption, and promote standardized digital program management practices across the enterprise.

The role operates at the intersection of program management, IT, and business operations, working closely with program teams, engineering, finance, supply chain, and digital/IT partners to ensure customers achieve sustained success with the Program Digital Cockpit.

Essential Functions:

  • Provide direct support to the PDC Customer Success Manager in interfacing with internal customers using the Program Digital Cockpit to establish and strengthen relationships while ensuring a positive user experience.
  • Lead customer onboarding activities for new programs, including adoption planning, stakeholder alignment, readiness assessments, and launch support.
  • Drive platform adoption and customer satisfaction by understanding user needs, identifying barriers, and developing strategies to improve engagement and utilization.
  • Partner with program teams, digital/IT organizations, business stakeholders, and external partners/vendors to align customer requirements with platform capabilities and deployment plans.
  • Develop customer success plans tailored to different program types and lifecycle phases, including development, production, and sustainment.
  • Deliver training, enablement sessions, user guidance, and communications to support users, administrators, and functional stakeholders.
  • Monitor customer health indicators such as usage, adoption trends, support issues, and data quality to identify risks and proactively address gaps.
  • Gather customer feedback and translate insights into recommendations for product enhancements, process improvements, and future releases.
  • Coordinate cross-functional teams to resolve customer issues, remove adoption obstacles, and improve the overall customer experience.
  • Communicate adoption progress, customer feedback, risks, and success outcomes to leadership and stakeholder groups, including executive audiences.
  • Support change management initiatives to help customers transition to standardized digital program management practices.
  • Promote continuous improvement by identifying opportunities to enhance onboarding, support models, training materials, and customer engagement strategies.
  • Partner with development team to build feature and functionality backlog based on insights gained from engaging directly with program customers.

Qualifications:

  • Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Additional Skills:

  • Experience in customer success, account management, program management, or enterprise application support within a complex product development or defense environment.
  • Experience driving adoption, engagement, and value realization for enterprise software platforms.
  • Strong understanding of change management, user enablement, and customer onboarding practices.
  • Familiarity with project management methodologies such as Agile, Scrum, and Waterfall.
  • Hands-on experience with enterprise software platforms such as ERP, MRP, CRM, PLM, or similar systems.
  • Strong analytical and problem-solving skills, including the ability to identify adoption risks and develop mitigation strategies.
  • Proven ability to communicate effectively with technical and non-technical stakeholders.
  • Experience developing and delivering training, support resources, and user communications.
  • Strong presentation and relationship management skills, with the ability to explain technical concepts clearly and effectively.
  • Experience supporting defense programs or working in highly matrixed, regulated environments.
  • Familiarity with program performance metrics, Earned Value Management, program controls, or related operational measures.
  • Experience supporting digital transformation initiatives in program management, operations, or enterprise platforms.
  • Demonstrated ability to capture customer feedback and influence continuous improvement of tools, processes, and user experience.

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