Vendor Management * Identify and troubleshoot vendor-related issues impacting clinical execution or ... Establish performance metrics and monitor vendor performance against SLAs and KPIs. * Resolve ...
Vendor Management * Identify and troubleshoot vendor-related issues impacting clinical execution or ... Establish performance metrics and monitor vendor performance against SLAs and KPIs. * Resolve ...
IT Vendor Financials & Contract Manager
Portland, OR · On-site +1
Oversee vendor performance management, including SLA compliance and internal SLO alignment * Develop and manage vendor scorecards, dashboards, and executive-level reporting * Monitor KPIs and resolve ...
IT Vendor Financials & Contract Manager
Portland, OR · On-site +1
Oversee vendor performance management, including SLA compliance and internal SLO alignment * Develop and manage vendor scorecards, dashboards, and executive-level reporting * Monitor KPIs and resolve ...
Service-specific vendor performance management: * Responsible for overseeing the vendor management process including supervision and monitoring of IT Division vendor performance Incorporate both ...
Service-specific vendor performance management: * Responsible for overseeing the vendor management process including supervision and monitoring of IT Division vendor performance Incorporate both ...
Vendor Management * Identify and troubleshoot vendor-related issues impacting clinical execution or ... Establish performance metrics and monitor vendor performance against SLAs and KPIs. * Resolve ...
Vendor Management * Identify and troubleshoot vendor-related issues impacting clinical execution or ... Establish performance metrics and monitor vendor performance against SLAs and KPIs. * Resolve ...
Vendor Contract Manager
Hillsboro, OR · On-site
... performance. • Resolves vendor related and project related business and technical issues. • Develops and evaluates opportunities to improve, enhance or expand vendors. • Develops and implements ...
Vendor Contract Manager
Hillsboro, OR · On-site
... performance. • Resolves vendor related and project related business and technical issues. • Develops and evaluates opportunities to improve, enhance or expand vendors. • Develops and implements ...
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
Director, Vendor Relations
Hillsboro, OR · On-site
$146K/yr
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
Director, Vendor Relations
Hillsboro, OR · On-site
$146K/yr
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
Director, Vendor Relations
Hillsboro, OR · On-site
$146K/yr
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
Director, Vendor Relations
Hillsboro, OR · On-site
$146K/yr
Guides the development and execution of vendor performance management programs, ensuring consistent ... measurement, insights, and continuous improvement across services * Ensures enterprise adherence to ...
OR · On-site
Monitor vendor performance, proactively raise risks based on historical knowledge, and escalate ... Apply data management skills to track KPIs and ensure compliance with site network requirements.
OR · On-site
Monitor vendor performance, proactively raise risks based on historical knowledge, and escalate ... Apply data management skills to track KPIs and ensure compliance with site network requirements.
Maintain accurate records of agreements, amendments, obligations, and vendor performance. * Support vendor onboarding, qualification, and ongoing relationship management. * Ensure timely procurement ...
Maintain accurate records of agreements, amendments, obligations, and vendor performance. * Support vendor onboarding, qualification, and ongoing relationship management. * Ensure timely procurement ...
As the Senior Manager, Vendor Management at Upstart, you will build and lead this function end-to ... Drive remediation of vendor performance issues by identifying root causes, aligning owners on ...
Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation. * Lead the ...
Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation. * Lead the ...
Vendor Business Manager I
OR · On-site +1
Meets and interacts regularly with executives to discuss product trends, performance, profitability ... Communicates vendor strategies, manages rebate programs, develops programs to support business unit ...
Vendor Business Manager I
OR · On-site +1
Meets and interacts regularly with executives to discuss product trends, performance, profitability ... Communicates vendor strategies, manages rebate programs, develops programs to support business unit ...
Senior Buyer
Creswell, OR · On-site
$85K - $105K/yr
Ability to manage and interpret vendor performance metrics, order statuses, and lead times. * Comfortable using dashboards, shared tools, and communication platforms to support procurement and ...
Senior Buyer
Creswell, OR · On-site
$85K - $105K/yr
Ability to manage and interpret vendor performance metrics, order statuses, and lead times. * Comfortable using dashboards, shared tools, and communication platforms to support procurement and ...
Develops performance measurements including goals, metrics, and reports utilizing the current ... Bachelor's degree or equivalent experience in lieu of education, including consideration of vendor ...
Develops performance measurements including goals, metrics, and reports utilizing the current ... Bachelor's degree or equivalent experience in lieu of education, including consideration of vendor ...
IT Commercial Operations Analyst
$115K - $145K/yr
The Analyst owns contract lifecycle management, supports vendor performance and risk oversight, and provides clear insight into technology spend, obligations, and opportunities for optimization. KEY ...
IT Commercial Operations Analyst
$115K - $145K/yr
The Analyst owns contract lifecycle management, supports vendor performance and risk oversight, and provides clear insight into technology spend, obligations, and opportunities for optimization. KEY ...
Develops performance measurements including goals, metrics, and reports utilizing the current ... Bachelor's degree or equivalent experience in lieu of education, including consideration of vendor ...
Develops performance measurements including goals, metrics, and reports utilizing the current ... Bachelor's degree or equivalent experience in lieu of education, including consideration of vendor ...
Program Manager - Business
Portland, OR · On-site
Implementsstrategies for complex customer and vendor agreements. * Program Performance ... Manages the life cycle of programs through the growth,maturity, and decline/discontinue stages.
Program Manager - Business
Portland, OR · On-site
Implementsstrategies for complex customer and vendor agreements. * Program Performance ... Manages the life cycle of programs through the growth,maturity, and decline/discontinue stages.
Evaluate vendor performance regularly and drive accountability to contracted terms. * Identify and ... Manage deployment capacity planning and forecasting to support business growth. Cross-Functional ...
Evaluate vendor performance regularly and drive accountability to contracted terms. * Identify and ... Manage deployment capacity planning and forecasting to support business growth. Cross-Functional ...
You'll play a key role in supporting and managing vendors, as well as coordinating response efforts ... vendor performance, and system status • Help maintain a safe, organized, and compliant work ...
Quick apply
You'll play a key role in supporting and managing vendors, as well as coordinating response efforts ... vendor performance, and system status • Help maintain a safe, organized, and compliant work ...
Vendor Performance Manager information
See Oregon salary details
$39.1K - $52.2K
2% of jobs
$52.2K - $65.4K
11% of jobs
$65.4K - $78.5K
9% of jobs
$80.7K is the 25th percentile. Wages below this are outliers.
$78.5K - $91.6K
17% of jobs
The median wage is $103.1K / yr.
$91.6K - $104.7K
13% of jobs
$116.9K is the 75th percentile. Wages above this are outliers.
$104.7K - $117.8K
25% of jobs
$117.8K - $131K
15% of jobs
$131K - $144.1K
2% of jobs
$144.1K - $157.2K
3% of jobs
$157.2K - $170.3K
1% of jobs
$170.3K - $183.4K
2% of jobs
$39.1K
$105.3K
$183.4K
How much do vendor performance manager jobs pay per year?
What does a Vendor Performance Manager do?
What are some common challenges Vendor Performance Managers face when working with multiple suppliers?
What is the difference between Vendor Performance Manager vs Vendor Relationship Manager?
| Aspect | Vendor Performance Manager | Vendor Relationship Manager |
|---|---|---|
| Primary Focus | Monitoring and improving vendor performance metrics | Building and maintaining vendor relationships |
| Key Responsibilities | Performance analysis, compliance, and process improvements | Communication, negotiation, and partnership development |
| Required Skills | Data analysis, vendor management, performance metrics | Interpersonal skills, negotiation, relationship building |
| Work Environment | Data-driven, analytical, cross-functional teams | Customer-facing, collaborative, strategic partnerships |
While both roles involve working with vendors, the Vendor Performance Manager primarily focuses on evaluating and enhancing vendor performance through metrics and analysis. In contrast, the Vendor Relationship Manager emphasizes fostering strong relationships and communication with vendors to ensure long-term collaboration. Understanding these distinctions helps organizations assign the right responsibilities to each role.
What are the key skills and qualifications needed to thrive as a Vendor Performance Manager, and why are they important?
Other
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Job description
Reporting to the Director of Study Feasibility & Clinical Partnerships, the Clinical Vendor Acquisition Manager plays a critical role in identification, sourcing, qualification, onboarding, negotiation, and management of vendor relationships to support Care Access objectives. This role, in collaboration with Feasibility, SSU, Finance, and Operations ensures cost-effective procurement, strong contractual protection, compliance, and high-performing clinical vendor partnerships.
- Clinical protocol review and vendor requirements identification
- Review clinical protocols and other study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and study requirements
- Clinical vendor acquisition
- Identify potential vendors based on the requirements of the protocol and other sponsor-provided study documents
- Conduct market research to assess vendor capabilities, pricing models, and risk factors
- Develop and maintain a preferred vendor network
- Lead RFPs, RFQs, and vendor selection processes
- Contracting & negotiation
- Draft, review, negotiate, and finalize vendor contracts in collaboration with direct report, legal and finance teams.
- Track contract renewals, expirations, amendments, and compliance requirements.
- Vendor Management
- Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; act as clinical escalation point for vendor readiness concerns
- Establish performance metrics and monitor vendor performance against SLAs and KPIs.
- Resolve service, performance, and billing issues in a timely manner.
- Drive continuous improvement and cost optimization initiatives
- Maintain vendor documentation and compliance records
- Serve as the clinical point-of-contact for vendors, ensuring timely responses when study manuals are unavailable.
- Standardize and improve communication pathways between vendors, SSU teams, and internal stakeholders.
- Develop and refine vendor management processes to optimize efficiency and quality.
- Guide internal and external stakeholders on vendor requirements, protocol expectations, training, and procedures.
- Participate in governance calls and internal meetings to provide updates on vendor performance and risk status.
- Develop tools, templates, and training materials to strengthen vendor onboarding and oversight processes.
- Maintain internal database in Sharepoint as well as SalesForce
- Review study information and use internal databases, trackers, and dashboards as resources Other duties as assigned
- Strong understanding of clinical protocols, trial execution, and start-up workflows.
- Prior vendor experience with the ability to discuss protocol clinical aspects with vendors.
- Skilled at guiding vendor partners and internal teams on protocol expectations, training, and procedures.
- Effective communicator of vendor requirements both internally and externally.
- Experience working with site networks; direct site-based experience strongly valued.
- Ability to negotiate and 'sell' Care Access's value to vendor partners
- Experience interacting with investigators, clinical staff, and site teams to support operational decision-making.
- Strong cross-functional communication skills in a fast-paced, matrixed environment.
- Creative, outside-the-box problem solving with openness to brainstorming solutions.
- Proactive mindset with ownership, accountability, and focus on clinical quality.
- Ability to foresee risks based on historical knowledge, manage escalations efficiently, and follow up across governance structures.
- Data management skills for tracking KPIs, vendor performance, and escalation logs.
- Ability to hold vendors accountable to agreed timelines and deliverables.
- Capacity to effectively document historical vendor performance and leverage it for future pipeline planning.
- Experience creating and implementing new processes based on role and company needs.
- Experience reviewing, interpreting, and providing feedback on vendor contracts, including identifying risks, obligations, and compliance requirements.
- Proven ability to manage the full lifecycle of vendor contracts, from negotiation through execution, renewal, and termination.
- Bachelor's degree in life sciences, healthcare, nursing, or related field (advanced degree preferred).
- 3-5 years of experience in clinical operations, vendor management, or clinical trial start-up.
- Prior vendor-facing experience within clinical trials required.
- Familiarity with vendor acquisition and management, and contracting workflows.
- Experience in Clinical Project Management is strongly preferred.
- Proficiency with CTMS, clinical portals, and project tracking tools.
- Travel: This is a remote position with up to 50% travel requirements.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $80,000 - $110,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
About Care Access
Sourced by ZipRecruiter
Industry
Scientific research and development services
Company size
501 - 1,000 Employees
Headquarters location
Boston, MA, US
Year founded
2001