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Job Description

Vending Machine & Micro Market Route Driver

Position: Full-Time
Reports To: Operations Manager

Position Summary

LBK Refreshments is seeking a dependable, self-motivated Route Driver to service vending machines, micro markets, and office coffee accounts throughout the Lubbock area. This position is responsible for delivering products, stocking merchandise, collecting cash (when applicable), maintaining equipment, and providing exceptional customer service.

The ideal candidate enjoys working independently, is organized, physically active, and takes pride in maintaining attractive, fully stocked vending locations.

Essential Duties & Responsibilities

Route Service

• Drive a company vehicle along an assigned daily route.
• Service vending machines, micro markets, and coffee service accounts.
• Restock beverages, snacks, frozen foods, and fresh food products.
• Rotate inventory using FIFO (First In, First Out) procedures.
• Check product expiration dates and remove outdated products.
• Maintain proper product levels and merchandising standards.

Micro Market Responsibilities

• Stock shelves, coolers, and freezers.
• Ensure all products are correctly labeled and priced.
• Maintain a clean, organized, and attractive market.
• Verify kiosk functionality and report technical issues.
• Monitor inventory levels and recommend product changes.

Equipment Maintenance

• Clean vending machines and market fixtures.
• Perform minor maintenance such as:
• • Clearing product jams
  • Replacing labels
  • Basic troubleshooting
  • Cleaning bill validators and coin mechanisms
• Report equipment needing major repairs.

Inventory & Cash Handling

• Load route truck accurately each morning.
• Verify inventory before departing.
• Count and reconcile cash collections when applicable.
• Maintain accurate inventory records using handheld software.
• Report shortages or discrepancies immediately.

Customer Service

• Build positive relationships with customers.
• Respond professionally to customer requests and concerns.
• Communicate service issues to management.
• Represent LBK Refreshments in a courteous and professional manner.

Safety

• Operate company vehicles safely.
• Follow all DOT and company driving policies.
• Lift products using safe lifting techniques.
• Maintain a clean and organized company vehicle.

Qualifications

• High school diploma or GED preferred.
• Valid Texas driver's license with a clean driving record.
• Ability to pass background check and drug screening.
• Basic smartphone/tablet skills.
• Mechanical aptitude preferred.
• Previous vending, delivery, warehouse, retail, or route experience is a plus but not required.

Physical Requirements

• Lift up to 75 pounds repeatedly throughout the day.
• Push loaded hand trucks weighing up to 500 pounds.
• Frequent bending, reaching, kneeling, climbing stairs, and standing.
• Ability to work in hot and cold weather conditions.
• Ability to work independently for extended periods.

Desired Skills

• Excellent customer service
• Strong work ethic
• Dependable and punctual
• Good time management
• Attention to detail
• Honest and trustworthy
• Problem-solving ability
• Basic mechanical skills
• Inventory management
• Ability to work independently with minimal supervision

Work Schedule

• Monday through Friday
• Occasional weekends or holidays as needed
• Typical shift: 7:00 AM – completion of assigned route

Performance Expectations

Successful Route Drivers will:

• Complete assigned route safely and on schedule.
• Ensure vending machines and micro markets remain fully stocked and ready for customers by minimizing out-of-stock products and replenishing inventory according to company standards.
• Minimize product spoilage and waste.
• Keep vending machines and micro markets clean and organized.
• Maintain accurate inventory and cash accountability.
• Deliver exceptional customer service at every location.
• Help increase sales by maintaining attractive product displays and identifying opportunities for new products.
  

Benefits

• Competitive hourly pay
• Paid holidays
• Paid vacation
• Paid training
• Opportunities for advancement

Why Join LBK Refreshments?

At LBK Refreshments, we believe our route drivers are the face of our company. We value integrity, teamwork, and outstanding customer service. If you enjoy working independently, staying active, and making a positive impact with customers every day, we'd love to have you on our team.

LBK Refreshments is a provider of micro market, vending and coffee services for businesses in Lubbock, TX and the surrounding area. Our mission is to provide our customers with solutions to give their employees the optimal breakroom experience. We treat our employees like family, and value the contributions they make. We make safety, teamwork and job satisfaction a top priority