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Vc Operating Partner Jobs in Brookline, MA (NOW HIRING)

... for operators to manage and optimize it, all from one central location. HqO has been trusted to ... Partner with Sales to own the end-to-end customer lifecycle, including onboarding, adoption ...

... VC professionals. We believe our best work happens when we're together. AV operates as a 5-day-a ... The Director partners with managers to translate feedback into practical Individual Development ...

... VC professionals. We believe our best work happens when we're together. AV operates as a 5-day-a ... The Director partners with managers to translate feedback into practical Individual Development ...

We invest across North America from our bases in NYC and Boston, partnering with visionary founders ... operators * You have an immense amount of hustle, the kind that gets you into the right rooms and ...

Product Manager

Boston, MA · On-site

$150K - $167K/yr

... for operators to manage and optimize it, all from one central location. HqO has been trusted to ... Partner with Engineering and Design in a true squad model - making decisions together, not handing ...

Backed by a16z speedrun, Patron, Kevin Hart, Pear VC, and founders of Instacart and Dreamworks ... Propose and prioritize improvements, then partner with engineering and design to execute them

Backed by a16z speedrun, Patron, Kevin Hart, Pear VC, and founders of Instacart and Dreamworks ... Propose and prioritize improvements, then partner with engineering and design to execute them

Partner cross-functionally with product, engineering, clinical, and compliance teams to define ... VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work ...

Backed by a16z speedrun, Patron, Kevin Hart, Pear VC, and founders of Instacart and Dreamworks ... Propose and prioritize improvements, then partner with engineering and design to execute them

Backed by a16z speedrun, Patron, Kevin Hart, Pear VC, and founders of Instacart and Dreamworks ... Propose and prioritize improvements, then partner with engineering and design to execute them

Showing results 41-56

Vc Operating Partner information

See Brookline, MA salary details

$33K

$127.1K

How much do vc operating partner jobs pay per year?

As of Aug 19, 2026, the average yearly pay for vc operating partner in Brookline, MA is $122,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a VC Operating Partner?

VC Operating Partners are experienced executives who work within venture capital (VC) firms to support portfolio companies with operational expertise. Unlike traditional investors, they focus on helping startups scale by offering guidance on strategy, operations, recruiting, and growth. Their hands-on approach helps companies address challenges and seize opportunities more effectively, adding value beyond just financial investment. Operating Partners often have backgrounds in management, entrepreneurship, or specific industries relevant to the VC firm's focus.

How does a VC Operating Partner typically collaborate with portfolio companies to drive growth?

A VC Operating Partner works closely with portfolio company leadership teams, offering strategic guidance and hands-on operational support tailored to each company's needs. This often involves helping to refine business models, optimize go-to-market strategies, recruit key executives, and implement best practices in areas such as sales, marketing, and product development. The role requires balancing advisory input with actionable execution, while building strong relationships to earn the trust of founders and management teams. Collaboration is frequent and may include structured check-ins, on-site visits, and ongoing communication to ensure alignment and measurable progress.

What are the key skills and qualifications needed to thrive as a VC Operating Partner, and why are they important?

To thrive as a VC Operating Partner, you need extensive experience in business operations, strategic management, and scaled execution, often demonstrated by a track record in C-suite roles or successful entrepreneurship. Familiarity with financial modeling, portfolio management systems, and due diligence processes, along with an understanding of industry-specific metrics, is typically required. Exceptional leadership, communication, and mentoring skills distinguish top performers by enabling strong relationships with founders and portfolio companies. These abilities are crucial for driving growth, supporting investment success, and maximizing value creation within the venture capital ecosystem.

What is the difference between Vc Operating Partner vs Vc Associate?

AspectVc Operating PartnerVc Associate
Required CredentialsExperience in operations, industry expertise, often MBA or similarUndergraduate degree, some finance or business background
Work EnvironmentHands-on operational involvement, strategic guidanceResearch, due diligence, financial analysis
Employer & Industry UsagePrivate equity firms, venture capital firmsVenture capital firms, investment teams

The Vc Operating Partner typically has extensive operational experience and works closely with portfolio companies to improve performance. In contrast, a Vc Associate focuses on deal sourcing, due diligence, and supporting investment processes. While both roles are integral to venture capital firms, the Operating Partner is more involved in post-investment operational management, whereas the Associate is more involved in the early investment stages.

What job categories do people searching Vc Operating Partner jobs in Brookline, MA look for?

The top searched job categories for Vc Operating Partner jobs in Brookline, MA are:

What cities near Brookline, MA are hiring for Vc Operating Partner jobs?

Cities near Brookline, MA with the most Vc Operating Partner job openings:

Infographic showing various Vc Operating Partner job openings in Brookline, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $122,370 per year, or $58.8 per hour.

Customer Success Manager

HqO

Boston, MA • On-site

Other

Medical, Dental, Vision, Life

Re-posted 3 days ago


Job description

About HqO
HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO's REX (Real Estate Experience) Platform assesses the health and performance of a person's experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.
HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we're backed by some of the world's most prominent VC and real estate companies as we continue to grow rapidly across the world.
We're driven by our core values of LET'S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we're the company for you.
Deliver a world-class customer experience by focusing on customer business outcomes, resulting in upsell & renewal opportunities
About the role
We're hiring a Customer Success Manager (REX Consultant) to own a book of business comprising some of the world's largest commercial real estate portfolios. This role is responsible for the full customer lifecycle-from launch and adoption through renewal and growth. It combines strategic account ownership with hands-on execution, partnering with portfolio stakeholders and on-site teams to drive measurable customer outcomes. Internally, you will collaborate closely with Sales, Marketing, and Product to ensure the HqO vision is consistently delivered across the platform.
Own the Full Customer Lifecycle
  • Partner with Sales to own the end-to-end customer lifecycle, including onboarding, adoption, renewal, and expansion
  • Build and execute 12-month account plans aligned to customer business objectives
  • Lead renewal conversations, proactively managing churn risk and securing on-time renewals
Drive Portfolio-Level Success & Growth
  • Serve as the primary relationship owner for portfolio stakeholders and decision-makers
  • Identify, qualify, and advance expansion opportunities in partnership with Sales
  • Maintain accurate account health, contract details, and risk indicators to inform strategy and forecasting
Execute the REX Methodology at the Building Level
  • Operationalize the REX Methodology (Activate, Engage, Orchestrate, Understand, Monetize) across assigned buildings
  • Translate strategy into repeatable, day-to-day execution with on-site teams
  • Ensure consistent delivery of tenant experience programming and engagement initiatives
Drive Platform Adoption & Tenant Health
  • Obsessively monitor product usage and engagement to drive meaningful feature adoption
  • Analyze tenant health signals (usage, engagement, sentiment) to identify risks and opportunities
  • Develop and implement strategies that improve tenant satisfaction, retention, and lifetime value
Advise & Enable Customer Teams
  • Act as a trusted advisor to both on-site operators and portfolio stakeholders
  • Coach customers on best practices for tenant experience, engagement strategy, and lifecycle management
  • Present data-driven insights and recommendations that tie platform usage to business outcomes
Cross-Functional Collaboration
  • Partner with Product, Marketing, and Sales to deliver cohesive customer solutions
  • Collaborate with internal stakeholders to align on account strategy, priorities, and growth opportunities
  • Liaise with third-party vendors during onboarding and adoption phases
Qualifications:
  • 4+ years of experience in Customer Success, Account Management, or a customer-facing role in a SaaS or commercial real estate environment
  • Proven experience owning customer relationships, including renewals and expansion
  • Strong ability to manage both strategic portfolio conversations and operational execution
  • Comfortable presenting account plans, performance insights, and renewal strategies to stakeholders
  • Highly data-driven, with the ability to translate insights into actionable strategies
  • Excellent communication skills across multiple stakeholder levels, from on-site teams to executives
  • Strong problem-solving skills with the ability to operate in ambiguity and drive outcomes
  • Experience driving product adoption and influencing customer behavior
  • Highly organized and detail-oriented, with strong prioritization skills
  • Proficiency with HubSpot (or similar CRM tools)
  • CRE experience preferred
What Success Looks Like
  • High Gross Revenue Retention (GRR) and on-time renewals
  • Growth in workflow and feature adoption across the portfolio
  • Improved tenant health scores and engagement metrics
  • Strong customer relationships with low escalation rates
  • Clear pipeline of expansion opportunities
Pay & Benefits
The compensation range below includes base salary and bonus or on-target incentive compensation, if applicable. The range reflects HqO's reasonable, good-faith estimate of what the company expects to pay for this role at the time of posting.
Range: $100,000 - $130,000
Actual compensation will vary based on factors such as skills, experience, and qualifications. In addition to cash compensation, HqO employees are eligible for equity and comprehensive benefits.
Perks & Benefits at HqO
At HqO, we believe great work starts with great people, and supporting them inside and outside the office. Our benefits are designed to help you stay healthy, grow your career, and enjoy life along the way. We offer:
  • Comprehensive medical, dental & vision plans for you and your dependents
  • Fully paid parental leave (12 weeks), in addition to state and federal leave standards
  • Pre-tax commuter benefits for qualified travel expenses
  • Access to professional development tools, like free membership to LinkedIn Learning (thousands of expert-led courses)
  • In-Office First Culture: Employees are in-office Tuesday, Wednesday, and Thursday
  • Unlimited time off to recharge

How To Apply
For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!