Valve Service Engineer Jobs (NOW HIRING)

Kennedy Valve, a member of the McWane family of companies, is a gray and ductile iron foundry and computerized machining and assembly company.  We have been an active community partner in Elmira, New York, for over 125 years.

People providing peace of mind water solutions.

To save lives, resources, and property by supplying the best waterworks and fire protection products in the world.

Our culture is important to us and forms the foundation for everything we do.  Successful Team Members will embrace and perform in accordance with our following core values:

Safety:  People First – Step Up

Environment:  Protect Our Communities – Keep It Clean

Leadership:  I am Always On Stage – First Manage My Own Words & Behaviors

Accountability:  Lead Myself Well – Own It, Correct It, Learn From It, Move On

Excellence:  Always Working To Be Better – Value & Add Value

Trust:  The Speed Of Trust – Build, Don’t Break

Teamwork:  Help Each Other Be Great – Win Together

Communication:  Clear, Candid, & Constructive – Right Words, Right Time, Right Way

WHY KENNEDY VALVE?

Kennedy Valve offers great wages and benefits packages, as well as stability and a sense of team!

• Competitive Salary $73,238-$90,471
• Prorated vacation for the first year of employment
• 12 Paid Holidays and Paid Sick Leave
• Retirement Package: 401(k) & Roth – 100% match on first 2% of employee contribution, 50% match on next 2%
• Educational Reimbursement after one year
• Comprehensive Medical, Vision, and Dental plan options
• Company-paid Life Insurance and Disability/Salary Continuation plan

SUMMARY:

The Sales Project Engineer facilitates innovation amongst the organization to maximize customer service by delivering application specific product data per customer demand. Provides product information support to sales, customers, company, and intercompany contacts by possessing knowledge of our product lines - design, use, and production process. Develop market-specific product knowledge to assist and perform product training and support strong customer and intercompany relationships.

BASIC DUTIES AND RESPONSIBILITIES:

• Proactively promotes The McWane Way principles.
• Promotes excellence in customer service by cultivating and fostering trusting relationships with the sales force, distributors, engineering, and production to ensure timely, accurate creation of new products.
• Works with Accounting and Purchasing to create part numbers to be utilized in the implementation of new products and/or the utilization of new product options.
• Accurately updates product data sheets and specification reviews to ensure accurate and timely submittal processes.
• Diligently reviews production bill-of-materials for accuracy in planning, scheduling, cost efficiency, and drawing correctness.
• Proactively tests procedures and processes in the AX modeling environment to guarantee accuracy.
• Provides project management in support of customer requests for information, quotes, and proposals.
• Mentors team members on best business practices to promote world class customer service through technical and custom product information.
• Safeguards customer satisfaction by ensuring correct product is being supplied per customer requirements by performing specification reviews, providing/creating submittal sheets, and working with the sales representative to determine accurate pricing that allows for informed decision making and order placement.
• Overcomes technical and business objections of prospective customers.
• Represents the Company in the field to analyze product specifications, troubleshoot/repair products, and provide solutions for improvement or enhanced product application.
• Pro-actively develops knowledge of industry standards, requirements, and products to be the go-to resource and expert for water-works products.

• Works cohesively with sales to ensure customer satisfaction by diligently providing thorough understanding of part specifications, product applications and limitations.
• Represents the Company in the field to attend to customer’s product inefficiencies, analyze product specifications, and provide solutions for improvement or enhanced product application.
• Occasional customer-facing is required, as well as conducting product presentations & plant tours. Solo and or territory sales rep assisted field service is expected as needed.
• Occasional travel is required.

QUALIFICATION & REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The individual must be detail oriented, thorough, and precise in the completion of tasks assigned and project related paperwork.  The individual must be a self-starter with ability to take limited input and direction and achieve the desired goal.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in engineering, Applied Manufacturing Engineering, Design and Automation, or related technical field preferred. An associate’s degree in Robotics, Mechanical Design, Drafting or related technical field will be considered.
• Proficiency in Microsoft Office Suites and Adobe required.
• AutoCAD, Key Creator, and SolidWorks proficiency preferred
• Ability to interpret blueprints and specifications required.
• Must have a valid driver’s license and a clean DMV record of driving that can be insured.
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports, business correspondence and procedure manuals.  Should be able to speak effectively to customers, management, and/or other fellow team members of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the team member is frequently required to sit and talk or hear.  The team member is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  The team member must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the team member is occasionally exposed to outside weather conditions or foundry/machine shop conditions; this includes potentially loud, hot, dusty areas with moving mechanical machinery.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Kennedy Valve Co. is an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform substance abuse testing. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation , veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.