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Valley Fiber Jobs (NOW HIRING)

Valley Telecom

Telecommunications Technician

Fresno, CA · On-site

$20 - $25/hr

Valley Telecom is looking for a Telecommunications Technician to join our team! Responsibilities ... Experienced in the installation of copper Category 5 and fiber optic data cabling in commercial and ...

Corning

Production Worker - Corning Valley

Corning, NY · On-site

$22.28/hr

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at ... Reductions occur based on a valley-wide single seniority system. Our new employees will go through ...

Corning

Production Worker - Corning Valley

Corning, NY

$22.28/hr

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at ... Reductions occur based on a valley-wide single seniority system. Our new employees will go through ...

Corning

Production Worker - Corning Valley

Corning, NY

$22.28/hr

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at ... Reductions occur based on a valley-wide single seniority system. Our new employees will go through ...

Corning

Production Worker - Corning Valley

Corning, NY

$22.28/hr

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at ... Reductions occur based on a valley-wide single seniority system. Our new employees will go through ...

Corning

Production Worker - Corning Valley

Corning, NY · On-site

$22.28/hr

Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at ... Reductions occur based on a valley-wide single seniority system. Our new employees will go through ...

ABLEMKR

Low Voltage Technician

Phoenix, AZ · On-site

$25 - $30/hr

... Valley. Responsibilities: * Run, dress, and terminate Cat6 cabling. * Install and support fiber optic cabling infrastructure. * Work with conduit systems and pathways. * Read and follow project ...

ABLEMKR

Low Voltage Technician

Phoenix, AZ · On-site

$25 - $30/hr

... Valley. Responsibilities: * Run, dress, and terminate Cat6 cabling. * Install and support fiber optic cabling infrastructure. * Work with conduit systems and pathways. * Read and follow project ...

TAK Broadband

Laborer, Telecom

Prescott Valley, AZ · On-site

$19 - $24/hr

S. fiber broadband network construction contractor operating in 42 states. It builds more than just ... Prescott Valley, AZ and the surrounding areas (Sedona, Flagstaff, Prescott, Prescott Valley ...

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All JobsValley Fiber Jobs

Valley Fiber information

See salary details

$15

$27

$45

How much do valley fiber jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for valley fiber in the United States is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.49 per hour, depending on experience, location, and employer.

What is a Valley Fiber technician?

A Valley Fiber technician is a professional responsible for installing, maintaining, and troubleshooting fiber optic internet services provided by Valley Fiber, a telecommunications company. Their duties often include setting up fiber optic cables, configuring network equipment, and ensuring customers receive high-speed, reliable internet connections. They may also educate customers about using their services and address any technical issues that arise. This role requires technical knowledge of networking and fiber optics, as well as strong customer service skills.

What are some common challenges faced by network technicians at Valley Fiber, and how can new hires prepare for them?

Network technicians at Valley Fiber often face challenges such as troubleshooting complex connectivity issues in rural or remote areas, adapting to rapidly evolving fiber optic technology, and working in varying weather conditions during field installations. New hires can prepare by developing strong problem-solving skills, staying up-to-date on fiber optic standards, and being adaptable to both fieldwork and customer interactions. Emphasizing teamwork and clear communication with both technical staff and customers will also help new technicians excel in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Fiber Optic Technician at Valley Fiber, and why are they important?

To thrive as a Fiber Optic Technician, you need a solid understanding of fiber optic installation, maintenance, and troubleshooting, typically supported by relevant technical training or certification. Familiarity with tools such as optical time-domain reflectometers (OTDR), splicing machines, and network management systems is essential. Attention to detail, problem-solving abilities, and effective communication are standout soft skills for this role. These competencies ensure accurate network installations, minimize service disruptions, and maintain high standards of customer satisfaction.

What is the difference between Valley Fiber vs Cable Installer?

AspectValley FiberCable Installer
CertificationsFiber optic certification, safety trainingBasic electrical and safety training
Work EnvironmentIndoor and outdoor fiber optic network installationOutdoor cable setup and maintenance
Industry UsageTelecommunications, internet providersCable TV, internet, and phone services
Job FocusFiber optic cable installation and troubleshootingCable wiring and connection setup

Valley Fiber primarily focuses on installing and maintaining fiber optic networks, requiring specialized certifications and working in both indoor and outdoor environments. Cable Installers handle traditional coaxial or Ethernet cables for TV and internet services, often with less specialized training. While both roles involve cable work, Valley Fiber technicians specialize in high-speed fiber networks, making their skills more technical and industry-specific.

More about Valley Fiber jobs
What job categories do people searching Valley Fiber jobs look for? The top searched job categories for Valley Fiber jobs are:
Valley Fiber jobs near you

Customer Experience Supervisor - Inside Sales

Archtop Fiber, LLC.

Kingston, NY • On-site

$48K - $55K/yr

Full-time

Posted 24 days ago

Job description

At Archtop Fiber, our mission is to be the true fiber of your community! We believe in the power of local connectivity and dedication to bridging the digital divide in rural and suburban cities across the Hudson Valley and beyond. We have seen how larger cities often receive priority for broadband infrastructure upgrades, leaving smaller communities underserved. That’s why we prioritize serving “Main Street” communities by investing up to $350 million in private funding to build over 2,500 miles of fiber-optic infrastructure.

Position Overview


Archtop Fiber is seeking an experienced and results-driven Customer Experience Supervisor – Inside Sales to lead our Kingston-based Customer Experience team. This on-site leadership role is responsible for supervising a team of Customer Experience Representatives, driving sales performance, ensuring exceptional customer experiences, and supporting the achievement of company growth objectives.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at coaching and developing employees, and is passionate about delivering outstanding customer service while maximizing sales opportunities. This role oversees daily operations, monitors team performance, identifies opportunities for improvement, and fosters a high-performance culture focused on customer satisfaction, revenue growth, and employee engagement.


Job Responsibilities

  • Supervise, coach, and develop a team of Customer Experience Representatives responsible for inbound sales, customer support, retention, and service-related inquiries
  • Drive team performance to meet and exceed sales, retention, customer satisfaction, productivity, and quality goals
  • Monitor daily calls, chats, and customer interaction activity to ensure service excellence and sales effectiveness
  • Conduct regular coaching sessions and development planning with team members
  • Provide real-time support and guidance for escalated customer concerns, complex sales opportunities, and retention situations
  • Analyze team and individual performance metrics, identify trends, and implement action plans to improve results
  • Ensure consistent execution of sales strategies, promotions, referral programs, and customer retention initiatives
  • Partner with leadership to develop and implement processes that improve operational efficiency and customer experience
  • Ensure accurate documentation of customer interactions, sales activities, and follow-up actions within company systems
  • Collaborate with Marketing, Operations, and other departments to support customer acquisition and retention efforts
  • Lead team meetings, training sessions, and performance discussions to communicate goals, initiatives, and best practices
  • Serve as a role model by demonstrating exceptional customer service, professionalism, and sales leadership
  • Maintain a strong understanding of Archtop Fiber products, services, promotions, and competitive positioning