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Vacation Resort In Jobs in Michigan (NOW HIRING)

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation

Handles resident & guest complaints in a timely & professional manner, communicating through a ... Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation

Front Desk Clerk

Boyne Falls, MI · On-site

$13.25 - $16.25/hr

It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Front Desk Clerk to join our team at Mountain Run Resort. In this position ...

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Vacation Resort In information

What are the key skills and qualifications needed to thrive as a Vacation Resort Manager, and why are they important?

To thrive as a Vacation Resort Manager, you need strong leadership, hospitality management expertise, and typically a degree in hospitality or a related field. Familiarity with property management systems, booking software, and industry-standard certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving, and customer service skills help you exceed guest expectations and manage diverse teams. These competencies are vital to ensure seamless operations, guest satisfaction, and business success in a competitive hospitality environment.

What are some common challenges faced by employees working in a vacation resort, and how can new hires prepare for them?

Employees at vacation resorts often encounter challenges such as managing high guest volumes during peak seasons, adapting to fast-paced and dynamic environments, and ensuring consistent, high-quality customer service. New hires can prepare by developing strong communication skills, learning to multitask effectively, and familiarizing themselves with hospitality best practices. Teamwork is essential, as resort staff frequently collaborate across departments to address guest needs and create memorable experiences.

What are vacation resorts?

Vacation resorts are hospitality establishments that provide accommodations and a variety of recreational facilities designed for relaxation and leisure. They often offer amenities such as swimming pools, restaurants, spas, entertainment, and organized activities, all within a single property or location. Vacation resorts can be found in diverse settings, including beaches, mountains, and theme parks, catering to families, couples, and groups. Their goal is to create a convenient and enjoyable environment where guests can unwind and enjoy their time away from home.
What are popular job titles related to Vacation Resort In jobs in Michigan? For Vacation Resort In jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Vacation Resort In jobs? Cities in Michigan with the most Vacation Resort In job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Job Summary
RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible for administrative activities, marketing, leasing & home sales of new and pre-owned homes, property maintenance, budgeting & most importantly resident & guest relations
Job Duties
  • Ensures guests & residents receive the highest levels of service consistent with Sun’s Customer Service philosophy (Essential)
  • Handles resident & guest complaints in a timely & professional manner, communicating through a variety of means (Essential)
  • Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential)
  • Handles delinquencies & approves eviction proceedings while adhering to Sun’s policies (Essential)
  • Reviews residency applications & approves or denies residency (Essential)
  • Ensures compliance of policies designed to increase team member safety. Submits workers’ compensation accident & incident reports on a timely basis (Essential)
  • Reports deficiencies which would adversely affect the operation of the resort to the RVP (Essential)
  • Enforces resort rules & regulations (Essential)
  • Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations (Essential)
  • Ensures that overall resort appearance is well maintained & groomed to Sun’s curb appeal standards (Essential)
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
  • Monitors, codes & approves all invoices for operating expenses & sales related costs. Maintains petty cash & activity accounts
  • Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline
  • Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits and forwards RV income report to Main Office
  • Inspects & recommends purchase & renovation of used/repossessed homes.
  • Markets models, pre-owned & brokered homes for sale. Prepares documents to list and sell homes
  • Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
  • Assists RVP with developing a marketing strategy & maintaining effective advertising to attract prospective guests
  • Assists RVP with preparation of annual operating budget. Provides accurate data to assist in capital expenditure & expansion budget needs
  • Reviews monthly property accounting reports and compiles reports for the Accounting department. Prepares monthly explanation of P&L variances
Requirements
  • High School Diploma or GED (Required)
  • 2 years in property management/resort experience, including 2 years of supervisory experience (Required)
  • 6 months in previous sales and leasing experience (Preferred)
  • 6 months in experience with NetSuite (Preferred)
  • General knowledge of property maintenance
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Working knowledge of basic accounting principles
  • Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
  • Basic computer proficiency, including email, the internet and Microsoft Office Suite
  • Flexibility to respond to resort needs during non-business hours
  • Ability to live on-site within the resort (housing provided), if applicable
  • Must have a valid driver's license
REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental Plan
  • Vision Plan 
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty