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Vacation Resort In Jobs in Michigan (NOW HIRING)

Sun, Inc.

Resort Reservation Specialist

Southfield, MI · On-site

High School Diploma or GED (Required) * 1 year in sales and customer service experience (Required ... Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation * Team ...

Sun Outdoors

Resort Groundskeeper - Part Time

MI · On-site

$20/hr

Empties trash in common areas, shoveling, performing maintenance or repair duties, using saws, weed ... Vacation RV site rent discounts at Sun Outdoors locations nationwide $20 per hour Job Reference ...

Hotel Investment Services

$13 - $16.50/hr

... vacations, our resort offers guests an unforgettable island experience. Our Front Desk Agents are the first and last impression of the resort, playing a critical role in creating memorable guest ...

Sun Outdoors

Resort Housekeeper - Part Time

Hopkins, MI · On-site

$15/hr

High School Diploma or GED (Required) * 6 months in previous experience cleaning homes or other ... Vacation RV site rent discounts at Sun Outdoors locations nationwide $15 per hour Job Reference ...

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Vacation Resort In information

What is a vacation resort?

Vacation resorts are hospitality establishments that provide accommodations and a variety of recreational facilities designed for relaxation and leisure. They often offer amenities such as swimming pools, restaurants, spas, entertainment, and organized activities, all within a single property or location. Vacation resorts can be found in diverse settings, including beaches, mountains, and theme parks, catering to families, couples, and groups. Their goal is to create a convenient and enjoyable environment where guests can unwind and enjoy their time away from home.

What are some common challenges faced by employees working in a vacation resort, and how can new hires prepare for them?

Employees at vacation resorts often encounter challenges such as managing high guest volumes during peak seasons, adapting to fast-paced and dynamic environments, and ensuring consistent, high-quality customer service. New hires can prepare by developing strong communication skills, learning to multitask effectively, and familiarizing themselves with hospitality best practices. Teamwork is essential, as resort staff frequently collaborate across departments to address guest needs and create memorable experiences.

What are the key skills and qualifications needed to thrive as a vacation resort manager, and why are they important?

To thrive as a Vacation Resort Manager, you need strong leadership, hospitality management expertise, and typically a degree in hospitality or a related field. Familiarity with property management systems, booking software, and industry-standard certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving, and customer service skills help you exceed guest expectations and manage diverse teams. These competencies are vital to ensure seamless operations, guest satisfaction, and business success in a competitive hospitality environment.

What cities in Michigan are hiring for Vacation Resort In jobs?

Cities in Michigan with the most Vacation Resort In job openings:

Vacation Resort In jobs near you

Resort Reservation Specialist

Sun, Inc.

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Overview

Resort Reservation Specialists create a pleasant and engaging experience for Sun’s RV Resort customers through inbound and outbound call efforts, completing site reservation transactions and selling vacation rental home reservations, vacation enhancers, and upgrades.

This position provides the opportunity to work remote.

Job Duties
  • Field incoming phone calls from resort hotline and the field (Essential)
  • Respond to incoming web chats ensuring a positive customer experience (Essential)
  • Guide incoming callers through the reservation process (Essential)
  • Ensures a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software which includes reservations, payments, and retaining knowledge of all company RV resorts and amenities (Essential)
  • Educate guests on resort locations, amenities and bookings (Essential)
  • Meets and/or exceeds the targeted calls, site nights, presented/handled call ratios, and revenue creation on a daily, weekly, and monthly basis
  • Works with existing customers to obtain potential new customers through referral programs
  • Maximizes sales by extending the stays of customers, reserving future bookings, and selling vacation enhancers
  • Meets and/or exceeds all reservation goals as assigned
  • Adheres to all company policies regarding inbound and outbound calls
  • Other duties as assigned
Requirements
  • High School Diploma or GED (Required)
  • 1 year in sales and customer service experience (Required)
  • Excellent customer service and organizational skills
  • Strong interpersonal and communication skills
  • Basic computer proficiency skills including the ability to use Microsoft Office Suite, email, and internet
  • Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental and Vision Plans
  • On-Site Fitness Center
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life, Accidental Death & Dismemberment Insurance and Dependent Life
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.

Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.

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