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Vacation Rental Operations Manager Jobs in Maryland

VTrips is a leading vacation property management company based in Ponte Vedra, FL. We specialize in providing exceptional vacation rental experiences for our guests and maximizing the rental income ...

New

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

Operations Manager

Boyds, MD · On-site

$65K/yr

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Competitive pay plus vacation, holiday, and sick pay.* * Group Health, dental, vision, Supplemental ...

Be Seen First

Deep Creek Vistas is a boutique short-term rental company operating in a proven vacation market ... Field operations : Turn execution, inspections, maintenance response, hot tub service, winter ...

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Vacation days * Sick days * Jury duty * Bereavement leave * Paid holidays (8) Talent Requirements:

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Vacation days * Sick days * Jury duty * Bereavement leave * Paid holidays (8) Qualifications Talent ...

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Vacation days * Sick days * Jury duty * Bereavement leave * Paid holidays (8) Qualifications Talent ...

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 4 ...

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 4 ...

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 4 ...

Operations Manager

North Bethesda, MD · On-site

$62K - $67K/yr

Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the ... Flexible Vacation * Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical ...

Operations Manager

North Bethesda, MD · On-site

$62K - $67K/yr

Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the ... Flexible Vacation * Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical ...

Roofing Operations Manager

Jessup, MD · On-site

$90K - $110K/yr

The Operations Manager will supervise, coordinate and ensure the timely installation and completion ... Paid Holidays and Vacation CentiMark provides a great work environment with challenging career ...

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Vacation Rental Operations Manager information

What does a vacation rental operations manager do?

A Vacation Rental Operations Manager oversees the day-to-day operations of short-term rental properties, ensuring a seamless guest experience and efficient property management. Their responsibilities include coordinating cleaning and maintenance, managing guest check-ins and check-outs, handling guest inquiries or issues, and ensuring properties meet quality and safety standards. They also work with property owners, manage bookings, and may supervise staff. The goal is to maximize occupancy rates, guest satisfaction, and property profitability.

What are the key skills and qualifications needed to thrive as a vacation rental operations manager, and why are they important?

To thrive as a Vacation Rental Operations Manager, you need expertise in property management, hospitality operations, and customer service, often supported by experience in hospitality or real estate and a relevant degree or certification. Familiarity with property management systems (PMS), booking platforms like Airbnb or Vrbo, and maintenance scheduling tools is typically required. Exceptional organizational skills, problem-solving ability, and strong interpersonal communication help you excel in coordinating teams and ensuring guest satisfaction. These competencies are essential for maintaining high occupancy rates, positive guest experiences, and efficient, profitable operations.

What are some common challenges vacation rental operations managers face, and how can they be addressed?

Vacation Rental Operations Managers often navigate challenges such as coordinating housekeeping schedules, ensuring property maintenance, and managing guest expectations. High season periods can bring increased workloads, requiring efficient time management and clear communication with staff and vendors. Addressing these challenges involves implementing robust scheduling systems, establishing clear standard operating procedures, and fostering strong relationships with service providers. Proactive communication with guests and quick resolution of issues also contribute to smooth operations and positive guest experiences.

What is the difference between Vacation Rental Operations Manager vs Vacation Rental Property Manager?

AspectVacation Rental Operations ManagerVacation Rental Property Manager
CredentialsExperience in operations, hospitality, or property management; certifications like CAM or CMPReal estate license or property management certifications often preferred
Work EnvironmentOversees multiple properties, manages staff, and handles operational strategiesManages individual or multiple properties, focusing on day-to-day tenant or guest relations
Employer & Industry UsageUsed by property management companies, hospitality firms, and vacation rental platformsCommonly used by property owners, real estate agencies, and rental platforms

While both roles involve managing vacation rental properties, the Vacation Rental Operations Manager focuses on overall operations, staff management, and strategic planning across multiple properties. In contrast, the Vacation Rental Property Manager typically handles daily guest interactions, maintenance, and tenant relations for specific properties.

What are popular job titles related to Vacation Rental Operations Manager jobs in Maryland?

For Vacation Rental Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Vacation Rental Operations Manager jobs in Maryland look for?

The top searched job categories for Vacation Rental Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Vacation Rental Operations Manager jobs?

Cities in Maryland with the most Vacation Rental Operations Manager job openings:

Vacation Rental Maintenance Technician

Ocean City, MD • On-site

Better Talent
Traveler Accommodation • 11 - 50 employees

$52K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

COMPANY OVERVIEW

Ocean City Vacation Homes is a locally owned vacation rental management company based in Ocean City, Maryland, founded by Zachary (CEO) and Alex (COO). Built on a passion for hospitality and a deep connection to the local community, the company focuses on delivering elevated coastal stays through carefully selected homes, modern amenities, and attentive service.

With a growing portfolio of high-quality properties, Ocean City Vacation Homes combines local expertise with a hands-on approach to property care and guest experience. The team takes pride in maintaining beautiful homes, supporting property owners, and creating memorable vacations for guests year-round.

POSITION SUMMARY

Ocean City Vacation Homes is seeking a motivated, skilled and reliable Vacation Rental Maintenance Technician to join our team in Ocean City, MD. This role is perfect for someone who thrives in a collaborative, team-oriented environment and enjoys working closely with others to deliver exceptional service to our guests. You'll play a vital role in maintaining our portfolio of vacation rental properties, ensuring they are safe, functional, and guest-ready at all times. If you're a hands-on problem solver who takes pride in quality workmanship and enjoys the variety that comes with multi-trade maintenance, we'd love to hear from you.

RESPONSIBILITIES
  • Perform routine maintenance and emergency repairs across vacation rental homes, including HVAC, plumbing, electrical, and mechanical systems.

  • Diagnose and resolve maintenance issues quickly to minimize disruption to guests.

  • Conduct regular property inspections and identify preventative maintenance needs.

  • Coordinate with cleaning teams and property managers to ensure homes are fully guest-ready.

  • Complete minor carpentry, drywall repair, painting, and appliance troubleshooting.

  • Manage and prioritize maintenance work orders using scheduling or maintenance software.

  • Support seasonal property tasks such as winterizing homes and preparing properties for peak rental seasons.

  • Communicate clearly and professionally with guests, vendors, and team members.

  • Participate in an on-call rotation to respond to occasional after-hours maintenance needs.

QUALIFICATIONS
  • 3+ years of experience in property, facilities, or building maintenance required

  • Working knowledge of HVAC, plumbing, electrical, and mechanical systems

  • Experience troubleshooting and diagnosing maintenance issues across multiple trades

  • Basic carpentry, drywall repair, and painting skills

  • Ability to work independently and manage multiple priorities in a fast-paced environment

  • Strong problem-solving skills and attention to detail

  • Comfortable using mobile apps or software to manage work orders and schedules

  • Must reside in or be willing to commute daily to Ocean City, MD (21842)

COMPENSATION & BENEFITSAnnual Salary - $52,000 - $75,000Benefits
  • Paid time off such as PTO, sick days, and vacation days

  • Health, Dental, and Vision insurance

  • Life insurance

  • Retirement benefits

  • Gym memberships or other discounts

Schedule

Full time based on the vacation calendar, however Saturday and Sunday are required during the season.