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Va Claims Processor information

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$13

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How much do va claims processor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for va claims processor in Washington, DC is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.41 per hour, depending on experience, location, and employer.

What is a VA claims processor?

VA Claims Processors are professionals who review, evaluate, and process claims for veterans' benefits, such as disability compensation, pension, and education benefits. They gather medical and service records, verify eligibility, and ensure that all required documentation is complete. Their role is crucial in helping veterans and their families receive the benefits they are entitled to in a timely and accurate manner. Claims processors work within the U.S. Department of Veterans Affairs and must stay up-to-date with federal regulations and guidelines.

What is the difference between Va Claims Processor vs VA Claims Examiner?

AspectVa Claims ProcessorVA Claims Examiner
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often requires VA claims processing experience
Work EnvironmentOffice setting, processing claims, data entryOffice setting, reviewing and evaluating claims
Employer & IndustryDepartment of Veterans Affairs, government agencyDepartment of Veterans Affairs, government agency
Search & Comparison IntentYesYes

The main difference between a Va Claims Processor and a VA Claims Examiner lies in their responsibilities. Va Claims Processors primarily handle data entry and initial claim processing, while VA Claims Examiners review and evaluate claims for accuracy and completeness. Both roles require familiarity with VA policies and similar credentials, but Claims Examiners typically have more responsibility for decision-making. Understanding these distinctions helps job seekers find the right position within the VA claims process.

What are common challenges faced by VA claims processors, and how can they be managed effectively?

VA Claims Processors often encounter challenges such as managing a high volume of complex claims, staying updated with changing regulations, and ensuring accuracy under tight deadlines. To address these, it's essential to develop strong organizational skills, maintain attention to detail, and actively seek ongoing training on VA policies and procedures. Collaborating closely with supervisors and colleagues can also help in problem-solving and keeping up with best practices, making the workload more manageable and ensuring consistent service to veterans.

What skills and qualifications are needed to thrive as a VA claims processor?

To thrive as a VA Claims Processor, you need a strong understanding of veterans' benefits regulations, attention to detail, and experience with claims processing, usually supported by a high school diploma or associate degree. Familiarity with VA-specific claims management systems and software, such as VBMS (Veterans Benefits Management System), is typically required. Excellent organizational skills, strong communication, and the ability to handle confidential information sensitively are crucial soft skills. These abilities ensure accurate, timely, and fair processing of veterans' claims, directly impacting the quality of service provided to veterans.
What are popular job titles related to Va Claims Processor jobs in Washington, DC? For Va Claims Processor jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Va Claims Processor jobs in Washington, DC look for? The top searched job categories for Va Claims Processor jobs in Washington, DC are:
Va Claims Processor jobs near you
Infographic showing various Va Claims Processor job openings in Washington, DC as of August 2026, with employment types broken down into 75% Full Time, 16% Part Time, and 9% Contract. Highlights an 83% In-person, 2% Hybrid, and 15% Remote job distribution, with an average salary of $45,133 per year, or $21.7 per hour.

Senior Workers Compensation Claims Adjuster - MD, VA, IN

Gallagher Bassett

Columbia, MD • On-site, Remote

$68K - $98K/yr

Other

This job post has expired today. Applications are no longer accepted.

Gallagher Bassett rating

7.8

Company rating: 7.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics: 

  • Claims Background: Workers Compensation
  • Jurisdictional Experience: MD, VA, IN
  • Active Adjusters' licenses: Applicable licensure
  • Location: This role is eligible for fully remote work 

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. 

About You

As a key member of our experienced Claims Adjuster team, you will: 

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications: 

  • High School Diploma.
  • Minimum of 5 years related claims experience.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software. 

Desired: 

  • Bachelor's Degree

#LI-KQ1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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