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Va Claims Processor Jobs in O Fallon, IL (NOW HIRING)

Loyal Source

Examiner Physician Assistant

Saint Louis, MO · On-site

$133K - $163K/yr

Your day will begin with a strong sense of purpose, as you begin reviewing claims and medical ... the VA's benefits determination process. * Document Findings Accurately: Record all examination ...

Mission Hospital

Patient Disability Advocate

Saint Louis, MO · On-site

$17.25 - $22.25/hr

FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Last year our HCA Healthcare colleagues ... to ensure timely processing and completion of all mandated applications and accompanying ...

Parallon

Patient Disability Advocate

Saint Louis, MO · On-site

FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Last year our HCA Healthcare colleagues ... to ensure timely processing and completion of all mandated applications and accompanying ...

All JobsVa Claims Processor JobsVa Claims Processor Jobs in O'Fallon, IL

Va Claims Processor information

See O Fallon, IL salary details

$11

$17

$24

How much do va claims processor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for va claims processor in O'Fallon, IL is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a VA claims processor?

VA Claims Processors are professionals who review, evaluate, and process claims for veterans' benefits, such as disability compensation, pension, and education benefits. They gather medical and service records, verify eligibility, and ensure that all required documentation is complete. Their role is crucial in helping veterans and their families receive the benefits they are entitled to in a timely and accurate manner. Claims processors work within the U.S. Department of Veterans Affairs and must stay up-to-date with federal regulations and guidelines.

What skills and qualifications are needed to thrive as a VA claims processor?

To thrive as a VA Claims Processor, you need a strong understanding of veterans' benefits regulations, attention to detail, and experience with claims processing, usually supported by a high school diploma or associate degree. Familiarity with VA-specific claims management systems and software, such as VBMS (Veterans Benefits Management System), is typically required. Excellent organizational skills, strong communication, and the ability to handle confidential information sensitively are crucial soft skills. These abilities ensure accurate, timely, and fair processing of veterans' claims, directly impacting the quality of service provided to veterans.

What are common challenges faced by VA claims processors, and how can they be managed effectively?

VA Claims Processors often encounter challenges such as managing a high volume of complex claims, staying updated with changing regulations, and ensuring accuracy under tight deadlines. To address these, it's essential to develop strong organizational skills, maintain attention to detail, and actively seek ongoing training on VA policies and procedures. Collaborating closely with supervisors and colleagues can also help in problem-solving and keeping up with best practices, making the workload more manageable and ensuring consistent service to veterans.

What is the difference between Va Claims Processor vs VA Claims Examiner?

AspectVa Claims ProcessorVA Claims Examiner
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often requires VA claims processing experience
Work EnvironmentOffice setting, processing claims, data entryOffice setting, reviewing and evaluating claims
Employer & IndustryDepartment of Veterans Affairs, government agencyDepartment of Veterans Affairs, government agency
Search & Comparison IntentYesYes

The main difference between a Va Claims Processor and a VA Claims Examiner lies in their responsibilities. Va Claims Processors primarily handle data entry and initial claim processing, while VA Claims Examiners review and evaluate claims for accuracy and completeness. Both roles require familiarity with VA policies and similar credentials, but Claims Examiners typically have more responsibility for decision-making. Understanding these distinctions helps job seekers find the right position within the VA claims process.

Is claims processing a stressful job?

Claims processing for VA claims processors can be stressful due to the need for accuracy, attention to detail, and meeting strict deadlines. The role often involves handling complex cases and managing high workloads, which can contribute to job-related stress. However, the level of stress varies depending on the work environment and individual coping skills.

What cities near O'Fallon, IL are hiring for Va Claims Processor jobs?

Cities near O'Fallon, IL with the most Va Claims Processor job openings:

Va Claims Processor jobs near you
Infographic showing various Va Claims Processor job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.

NSO Apprentice Interest

Disabled American Veterans

Saint Louis, MO • On-site

$20.18 - $31.39/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Learn to conduct detailed interviews of veterans to elicit information for identifying potential benefits.

  • Practice preparing submissions to initiate and advance veterans' claims, including briefs and legal documents.

  • Monitor the progress of veterans' claims from submission to resolution and communicate with VA adjudicators and claimants.

Job description

*Salary grade indicates what an employee can make throughout their time in this role.

Please Note: This posting is not an active listing of open positions. It is intended to collect applications from individuals interested in future employment opportunities. If this position becomes available in the location you selected and your qualifications align with our needs, a member of our team may contact you to discuss the opportunity and next steps in the hiring process.

Department/Location:  

Service/ NSO Offices “Nationwide”

Job Title: 

National Service Officer Apprentice

Reports To:

NSO Supervisor

Salary Grade:

Grade 10

($20.18 - $31.39/hour)

Type of position:

ý Full-time        o Part-time

Hours: 40 hr/week

o  Exempt        ý Nonexempt

Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

This position encompasses the initial training period to achieve the designation of National Service Officer (NSO).  The NSO Apprentice will study and train (via DAV’s on-the-job training program) to act as a representative for individual veterans (and their families) pursuing disability claims and other benefits from the United States Department of Veterans Affairs and, on occasion, other government entities.  

Essential Functions:

  • Acquire and maintain knowledge of all laws and regulations pertaining to veterans benefits through regular review of the Code of Federal Regulations and other publications and, where appropriate, decisions of the United States Court of Appeals for Veterans Claims.
  • Learn how to conduct detailed interviews of veterans to elicit information so that all potential benefits can be identified.
  • Review service records and other pertinent data, including medical records, to identify and/or assess validity of claims and potential claims.
  • Learn to determine whether additional evidence may be needed to support a particular claim; provide advice to veteran concerning same.
  • Learn to determine the risks and benefits of filing a particular claim.
  • Learn to assess whether the evidentiary support available for a given claim meets the requirements of 38 CFR § 14.633, which incorporates the rule on “frivolous claims” as adopted by the American Bar Association in Model Rule 3.1.
  • Practice preparing all submissions required to initiate and advance the claim, including, without limitation, briefs and similar documents analyzing the application of appropriate regulations to the facts of a given case.
  • Practice monitoring the progress of a claim from submission to resolution, dealing with VA adjudicators as required to advance the claim and keeping the claimant advised of significant developments.
  • Learn to advise the claimant, where appropriate, of administrative and judicial appeal options for claims denied in whole or part and, when requested, provide the claimant with specific advice concerning likely bases of appeal (if any).
  • Practice representing claimants before military and VA hearing panels and boards, presenting evidence and legal argument and, as necessary, examining and cross-examining witnesses.
  • Learn to develop specific goals and plans to prioritize, organize, and accomplish clientele workload.
  • Communicate professionally and diplomatically with people inside/outside the organization.  
  • Learn to recruit new DAV members to further support and enhance DAV’s mission of service.
  • Perform other administrative and outreach activities as directed by the office Supervisor.

Essential Skills and Experience:

  • High school diploma (or equivalent).
  • Must be found eligible and entitled to receive services through VA’s Vocational Rehabilitation and Employment Service under the established National Memorandum of Agreement containing DAV’s On-The-Job Training Program for National Service Officers except in situations where hiring a non-eligible candidate serves an important DAV business purpose.
  • Must be a member in good standing of the DAV.
  • Excellent communication skills.   
  • General knowledge of legal and/or medical terminology preferred.
  • General understanding of business/administrative procedures and systems such as managing clientele files and records, cash ledgers, and quality customer service is helpful.
  • A valid motor vehicle driver’s license (other than motorcycle) is preferred.
  • Functional user of standard business computer, Microsoft Office software suite, and various computerized record systems/databases to retrieve automated veterans’ records.

Degree of Supervision:

  • Works under the direct and ongoing supervision of Supervisory National Service Officer and/or other personnel assigned to conduct training; Apprentice exercises no supervisory responsibilities.

Physical Demands and Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands:  Job requires sitting up to eight hours a day and standing up to two to four hours a day.  Body movement primarily in hand and arm functions associated with normal office activities.  Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time.  Requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing and pulling.          
  • Work Environment:  The noise level in the work environment is usually minimal.
  • Position may require minimal travel for training (advance authorization from National Service Director required).
  • NSOs must be willing to relocate (nationwide) based on the needs of the DAV and provide written affirmation likewise.