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Va Call Center Jobs in Remote, OR (NOW HIRING)

Va Call Center information

See Remote, OR salary details

$10

$17

$24

How much do va call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for va call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a VA Call Center?

A VA Call Center is a customer service hub operated by the U.S. Department of Veterans Affairs (VA) to assist veterans, their families, and beneficiaries. These call centers handle inquiries about VA benefits, healthcare services, claims status, and other veteran-related concerns. Staffed by trained representatives, VA Call Centers help guide callers through processes, provide information, and resolve issues related to VA programs and services. They serve as a primary point of contact for veterans seeking support or information from the VA.

What are the key skills and qualifications needed to thrive as a VA Call Center representative?

To thrive as a VA Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and knowledge of VA policies are typically required. Effective communication, patience, and the ability to remain calm under pressure are crucial soft skills. These competencies ensure efficient service delivery, positive customer experiences, and adherence to Veterans Affairs standards.

What are some common challenges faced by VA Call Center representatives, and how can they be managed effectively?

VA Call Center representatives often handle high call volumes and interact with veterans who may have complex or sensitive needs. Managing stress and maintaining empathy during emotionally charged conversations are common challenges. Effective time management, active listening, and regular training on VA procedures can help representatives provide accurate information while maintaining a supportive environment. Collaborating with team leads and utilizing available support resources also ensures consistent service quality and personal well-being.
Infographic showing various Va Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Physician Family Practice-Geriatrics - Competitive Salary

Coos Bay, OR • On-site

Veterans Health Administration
Health Care and Social Assistance • 10K+ employees

$225K - $300K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,008 frontline employees who took The Breakroom Quiz


Job description

The Roseburg VA Healthcare Center has an opening for an energetic, driven, and compassionate Physician in healthcare to serve in Primary Care.

Facility Details: Roseburg VA Healthcare is among the VA Medical Centers in the Western U.S. and has been improving the health of the men and women who have so proudly served our nation. The Healthcare System places great emphasis on the delivery and continuity of patient care. The Primary Care Staff Physician provides direct patient care to the Veteran population full time and works as a member of a Patient Aligned Care Team (PACT). A PACT Team is patient centered, interdisciplinary in nature, and comprised of a nurse care manager (RN), a clinical associate (Licensed Practical Nurse or Medical Assistant/Health Tech), and a Medical

Support Assistant (MSA). The PACT Team is responsible for the longitudinal management of the patient.

The Staff Physician or PACT Provider delivers direct patient care to Veterans in a clinical setting at one of the four clinical locations within the Roseburg VA Healthcare System (RVAHCS): Roseburg VA, Eugene Health Care Center (HCC), Brookings VA Clinic, or the North Bend VA Clinic.

The Physician assesses the safety needs of patients, practices, promotes, and implements current safety policies and procedures, and improves environmental and operational safety as needed. The Provider identifies QI issues and participates in QI monitoring and in evaluation of clinical practice.

Salary Range: $225,000-$300,000

Work Schedule: Monday - Friday 8:00am to 4:30pm
Call: No call
Compressed Tour: Available

Telework: Not available
Virtual: This is NOT a virtual position

Recruitment Incentive (Sign-on Bonus): May be authorized to highly qualified applicants.

Education Debt Reduction Program (Student Loan Repayment): This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more
EDRP Authorized: Contact V20CompensationTeam@va.gov and VHAEDRPProgramSupport@VA.gov, the EDRP Coordinator for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting



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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US