Ux Research Operation Program Manager Jobs (NOW HIRING)

Job Summary:

Allegis Group is a global leader in talent acquisition, the fourth largest in the world, with operating companies including Aerotek, TEKsystems, Aston Carter, and Actalent.

Our UX team designs and supports a collection of enterprise recruiter and candidate platforms that help people find jobs, help recruiters find talent, and help our internal teams serve clients more effectively. The work is complex, consequential, and genuinely interesting.

We are looking for a UX Designer who leads with curiosity and solves problems before simply creating designs. You think in systems, communicate in clarity, and know how to turn messy, ambiguous challenges into experiences that work for real people.

Key UX deliverables and responsibilities include but are not limited to: 

• Facilitating Design Thinking Workshops
• Wireframing  
• Prototyping 
• High-fidelity mockups
• Journey Maps
• Personas  
• Collaborate with UX Researchers and/or conduct your own usability testing or other research methods to achieve business goals
• Define platform design standards, patterns, and guidelines.

Essential Functions:

The UX Designer will:

• Own the user experience design for features and clearly defined workstreams.
• Create and assist in experiences that emphasize usability, clarity, accessibility, consistency, and efficiency.
• Collaborate with Product, Engineering, Architecture, UX Research, and other partners to understand user needs, business objectives, technical constraints, and project requirements.
• Identify user pain points, workflow problems, unmet needs, and opportunities for improvement.
• Apply research findings, analytics, stakeholder input, and user feedback into well-reasoned design decisions.
• Create user flows, information architecture, wireframes, prototypes, high-fidelity designs, and supporting documentation.
• Iterate designs based on user feedback, research findings, business priorities, technical constraints, and design feedback.
• Apply established design-system components, patterns, standards, and guidelines.
• Collaboratively identify research questions, assumptions, and appropriate methods while working with UX Researchers.
• Recognize when a research question or methodology requires support from a UX Researcher or more senior practitioner.
• Facilitate scoped discovery sessions, design exercises, stakeholder workshops, and design reviews.
• Communicate design concepts, research findings, recommendations, and rationale clearly to technical and non-technical audiences.
• Participate in discussions about design and delivery trade-offs.
• Partner with senior designers or UX Leads when decisions affect multiple products, platforms, or the broader experience strategy.
• Support design handoff by providing documentation, answering implementation questions, and reviewing completed work for alignment with the intended experience.
• Manage and prioritize multiple assignments while maintaining attention to detail.
• Handle confidential information appropriately and escalate concerns when necessary.

Minimum Education and/or Experience:

• 3–5 years of UX experience, with a portfolio that demonstrates problem-solving depth, not just visual output
• BA/BS in Design, HCI, or a related field or equivalent practical experience in a UX Design position with a focus on data
• Strong command of interaction design, information architecture, and responsive/web application design
• Demonstrated ability to read, interpret, and apply UX research and data to design decisions; you don't need to run every study, but you need to know what to do with the findings
• Experience working within fast-paced product development environment
• Proficiency in Figma, and familiarity with AI-assisted design tools
• Comfortable working autonomously while knowing when to pull others in
• Experience with enterprise platform design strongly preferred

Skills/Abilities:

• Own the definition of the experience vision, usability requirements, and UX Architecture of a project
• Comfortable communicating, both verbally and written, the user experience designs to other cross functional team members and stakeholders.
• Facilitate UX workshops in the areas of discovery, empathy, prioritization, design review. 
• Self-starter who can work autonomously and still recognize when to ask for support 
• Ability to present your designs and solutions effectively
• Preference for designers with experience working on enterprise platforms

Benefits Overview:

Office Requirements:

• Required in office 2-3 days a week out of our headquarters in Hanover, MD or office in Jacksonville, FL

Core Competencies:

• Building Relationships
• Develop People
• Lead Change
• Inspire Others
• Think Critically
• Communicate Clearly
• Create Accountability

“Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.”

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options.