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Ux Research Operation Program Manager Jobs (NOW HIRING)

Citigroup Inc.

UX Research Lead

Manhattan, NY · On-site

... operational delivery mandate and a strategic imperative to evolve how UX Research functions in an ... Software Development or Program Management Experience * Participation in external UX groups or ...

Mondo

Lead UX Researcher

San Francisco, CA · Remote

$60 - $80/hr

Principal UX Researcher, location is Remote. The start date is ASAP for this 1-year contract ... research with tactical feature-level execution. * Strong stakeholder management and cross ...

ULINE

UX Researcher

Kenosha, WI · On-site

Collaborate with cross-functional teams to turn research into action and influence decisions across ... Excellent analytical, time management and communication skills. Benefits * Complete health ...

System One

UX Researcher

Pensacola, FL · Remote

Experience in user experience/market/consumer research, project management, and analysis supporting strategic planning initiatives * Proficient in multiple research methodologies, including usability ...

ULINE

UX Researcher

Pleasant Prairie, WI · On-site

Collaborate with cross-functional teams to turn research into action and influence decisions across ... Excellent analytical, time management and communication skills. Benefits * Complete health ...

ULINE

UX Researcher

Waukegan, IL · On-site

Collaborate with cross-functional teams to turn research into action and influence decisions across ... Excellent analytical, time management and communication skills. Benefits * Complete health ...

Deckers

$79K - $107K/yr

Manager, Global UX and Optimization Location: Remote - US Interested applicants must reside in one ... operational excellence. This role is meaningful because you will transform the way millions of ...

Whoop

Research Manager, Distributed Research

Boston, MA · On-site

... operations, digital health research, UX research, or a related field. * 2+ years directly managing ... Experience partnering closely with program management, product, engineering, scientific, or ...

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Ux Research Operation Program Manager information

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How much do ux research operation program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ux research operation program manager in the United States is $109,477.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Ux Research Operation Program Manager jobs?

For Ux Research Operation Program Manager jobs, the most frequently searched job titles are:

Senior Lead UX Researcher, Enablement & Operations

Manhattan, NY • On-site

Fairygodboss
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Fairygodbossexternal

$88K - $237K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Senior Lead UX Researcher, Enablement & Operations – ADP

ADP is hiring a Senior Lead UX Researcher, Enablement & Operations. This role focuses on improving research practices across the organization, with emphasis on research enablement, recruitment oversight, and client engagement.

Responsibilities
  • Set strategy and vision for the research practice, establishing goals and prioritizing work aligned with the UX research vision.
  • Build and maintain relationships across functions such as Legal, Marketing, Product, Development, Service, and Sales, ensuring research processes meet quality and compliance standards.
  • Collaborate daily with researchers and broader ADP teams to simplify processes, reduce operational friction, and enable focus on research goals.
  • Manage and grow the client research panel, handling outreach, communications, and incentives to build trust and community.
  • Lead and support the Jira process across the research team, from intake to delivery, designing, executing, and optimizing research workflows.
  • Provide thought leadership on research operations, advocating for research impact within product and design teams.
Qualifications
  • Bachelor’s degree or higher.
  • 7+ years of experience in research operations or related fields, with proficiency in project/program management, process excellence, or customer experience.
  • Strong understanding of end‑to‑end UX research, qualitative and quantitative methods, and research tools such as UserTesting, Maze, User Interviews, Dovetail, Qualtrics, or similar.
  • Experience recruiting for complex products (e.g., HCM, B2B) and managing research panels.
  • Ability to plan complex initiatives, set and meet timelines, identify risks, and deliver on schedule.
  • Excellent written and verbal communication skills; ability to articulate research findings in simple, actionable terms.
  • Comfort training researchers on ethics best practices and maintaining accountability.
  • Experience facilitating workshops is a plus.
  • Advanced degree in HCI, HF, or related discipline is beneficial but not required.
Benefits

Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑ and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. Base salary ranges from $88,800 to $237,960 per year, with possible bonus, equity, or commissions.

EEO Statement

ADP is an equal‑employment‑opportunity employer. We are committed to an inclusive, diverse, and equitable workplace. Hiring decisions are based on operating needs, applicant merit, and job performance.

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