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Ux Operations Jobs in Boston, MA (NOW HIRING)

Symbotic

UX Researcher

Wilmington, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry ... Knowledge of supply chain operations or robotics systems is a plus. * Soft Skills : * Strong ...

Symbotic

UX Researcher

Wilmington, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry ... Knowledge of supply chain operations or robotics systems is a plus. * Soft Skills : * Strong ...

State Street Corporation

UI/UX Designers

Burlington, MA · On-site

$80K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a UX Designer at CRD, you will work with lead designers and cross-functional product teams to design products used by traders, portfolio managers, compliance professionals, and platform operations ...

State Street Global Advisors

UI/UX Designers

Burlington, MA

$80K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a UX Designer at CRD, you will work with lead designers and cross-functional product teams to design products used by traders, portfolio managers, compliance professionals, and platform operations ...

State Street Corporation

UI/UX Designers

Burlington, MA · On-site

$110K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior UX Designer, VP- Charles River Development What we are looking for: Charles River ... operations teams. You will work across one or more product areas within the Alpha platform and ...

State Street Corporation

UI/UX Designers

Burlington, MA · On-site

$110K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior UX Designer, VP- Charles River Development What we are looking for: Charles River ... operations teams. You will work across one or more product areas within the Alpha platform and ...

State Street Global Advisors

UI/UX Designers

Burlington, MA · On-site

$110K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior UX Designer, VP- Charles River Development What we are looking for: Charles River ... operations teams. You will work across one or more product areas within the Alpha platform and ...

Collabera

UX Researcher

Boston, MA

End client for this project is a large legal organization with operations in more than 100 ... Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month ...

Judge Group, Inc.

UI UX Designer

Boston, MA · On-site

$70 - $80/hr

Operational readiness Risk Management * Surface: * Experience risks * Open questions * Assessment ... Experience translating: * User research * Stakeholder input * Business requirements Into:

SMART TECH SKILLS LLC

Lead UX Researcher

Boston, MA · On-site

$181K/yr

Align user needs, business objectives, operational workflows, policy requirements, accessibility standards, and technical constraints * Establish experience principles, standards, and frameworks that ...

Conga

Staff UX Researcher

Boston, MA · On-site

  • Medical

  • Dental

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying ... Manager, User Experience Design A quick snapshot... As a Staff UX Researchers at Conga, you'll ...

Newfire Global Partners

Director of UX

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

You'll report to our VP of User Experience and serve as the operational owner of the team - the connective tissue between strategy and delivery - while also rolling up your sleeves on critique ...

Newfire Global Partners

Director of UX

Boston, MA · On-site

$180 - $230/hr

You'll report to our VP of User Experience and serve as the operational owner of the team -- the connective tissue between strategy and delivery -- while also rolling up your sleeves on critique ...

Newfire Global Partners

Director of UX

Boston, MA · On-site +1

$180K - $230K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

You'll report to our VP of User Experience and serve as the operational owner of the team - the connective tissue between strategy and delivery - while also rolling up your sleeves on critique ...

jetsonify

UI/UX Web Designer

Boston, MA · On-site +1

... of Operations, and a Product Manager. Our Environment: Inspiring & Innovative Trustworthy ... We're looking to bring on a talented UI/UX web designer with excellent HTML and CSS skills to join ...

Whoop

Senior User Experience Researcher

Boston, MA · On-site

... operations, and fostering a customer-centered decision-making culture across WHOOP. * Mentor ... User Experience Research, or a related field. * 5+ years of experience conducting user research ...

Whoop

Senior User Experience Researcher

Boston, MA · On-site

... operations, and fostering a customer-centered decision-making culture across WHOOP. * Mentor ... User Experience Research, or a related field. * 5+ years of experience conducting user research ...

Jobsbridge

UI/UX Developer

Waltham, MA

$54 - $70/hr

... I/UX . Will occasionally need to support development of server-side components. Follow an Agile ... Work with QA, DevOps and Product Support teams to ensure quality, deployment and support of the ...

Jobsbridge

UI/UX Developer

Waltham, MA

$54 - $70/hr

... I/UX . Will occasionally need to support development of server-side components. Follow an Agile ... Work with QA, DevOps and Product Support teams to ensure quality, deployment and support of the ...

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Ux Operations information

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How much do ux operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ux operations in Boston, MA is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $30.05 per hour, depending on experience, location, and employer.

What is UX Operations?

UX Operations, often called UX Ops, refers to the processes, practices, and frameworks that support and enable user experience (UX) teams to work more efficiently and effectively. This includes managing tools, workflows, research repositories, design systems, and collaboration between cross-functional teams. The goal of UX Operations is to streamline the UX process, reduce friction, and ensure that designers, researchers, and stakeholders can focus on creating great user experiences by having the right resources and support in place.

What are the key skills and qualifications needed to thrive as a UX Operations professional?

To thrive as a UX Operations professional, you need expertise in project management, user experience processes, and cross-functional coordination, often supported by a background in design, business, or related fields. Familiarity with tools like Jira, Confluence, Figma, and workflow management systems is typical, along with knowledge of design systems and UX metrics. Excellent communication, organizational, and problem-solving skills help you bridge gaps between design, product, and engineering teams. These skills ensure efficient UX team workflows, clear communication, and delivery of high-quality user experiences.

How does a UX Operations professional typically collaborate with design, research, and product teams?

UX Operations professionals serve as a bridge between designers, researchers, and product managers, ensuring that processes, tools, and resources are optimized for efficient collaboration. They facilitate communication by organizing design systems, managing workflow tools, and standardizing best practices, allowing creative teams to focus on their core work. In this role, you'll be involved in coordinating cross-functional meetings, implementing feedback loops, and making sure projects move smoothly from concept through execution. Successful UX Ops specialists are proactive in identifying bottlenecks and developing solutions that enhance team productivity and cohesion.

Are UX operations jobs still in demand?

UX operations roles are increasingly in demand as companies focus on improving user experience and streamlining design processes. These jobs often require skills in project management, collaboration tools, and understanding of user-centered design principles, making them valuable in many organizations across industries.

What are popular job titles related to Ux Operations jobs in Boston, MA?

For Ux Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Ux Operations jobs in Boston, MA look for?

The top searched job categories for Ux Operations jobs in Boston, MA are:

Ux Operations jobs near you
Infographic showing various Ux Operations job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,580 per year, or $26.2 per hour.

UX Researcher

Symbotic

Wilmington, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Symbotic rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

185th of 245 rated software companies

Job description

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You will collaborate with UX designers, product managers, and engineers to ensure our robotic systems and software interfaces are intuitive, efficient, and aligned with user expectations.
What you'll do
  • Conduct Resonance Testing: Design and execute resonance testing to gauge user reactions, emotional responses, and alignment with proposed design concepts for robotics interfaces and software.
  • Perform Concept Validation: Plan and conduct studies to validate design concepts, ensuring they meet user needs and business objectives within the supply chain and robotics context.
  • Execute Usability Testing: Develop and lead usability testing sessions for prototypes, existing systems, and new features, identifying pain points and opportunities for improvement.
  • Gather User Insights: Use qualitative and quantitative methods, such as interviews, surveys, and observations, to understand user behaviors, preferences, and challenges in interacting with robotic systems.
  • Analyze and Synthesize Data: Translate research findings into clear, actionable insights through reports, presentations, and visualizations to guide design and development teams.
  • Collaborate with Cross-Functional Teams: Work closely with UX designers, product managers, and engineers to integrate research insights into product development and refine user experiences.
  • Advocate for Users: Champion user-centered design principles, ensuring user needs are prioritized throughout the product lifecycle.
  • Stay Current with Trends: Keep up-to-date with UX research methodologies, supply chain technologies, and robotics trends to inform research practices.

What you'll need
  • Experience: Minimum of 2 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries.
  • Education: Bachelor's degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field. A Master's degree is a plus.
  • Technical Skills:
    • Proficiency in UX research methodologies, including resonance testing, concept validation, and usability testing.
    • Experience with research tools such as Miro, UserTesting, Lookback, or similar platforms for conducting and analyzing studies.
    • Familiarity with data analysis tools (e.g., Excel, SPSS, or Tableau) for quantitative research.
    • Knowledge of supply chain operations or robotics systems is a plus.
  • Soft Skills:
    • Strong analytical skills to interpret complex data and derive meaningful insights.
    • Excellent communication and presentation skills to share findings with diverse stakeholders.
    • Ability to work collaboratively in a fast-paced, cross-functional team environment.
  • Preferred Qualifications:
    • Experience conducting research for hardware-software integrated systems, such as robotics.
    • Understanding of accessibility standards (e.g., WCAG) to ensure inclusive user experiences.

Our environment
  • Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

#LI-GJ1
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $96,000.00 - $132,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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