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Ux Operations Jobs in Georgia (NOW HIRING)

Home Depot

UX Director - Supply Chain

Atlanta, GA · On-site

$172K - $195K/yr

This role leads a team of UX designers and researchers (4 direct reports) and is accountable for shaping experiences that reduce friction, improve operational efficiency, and enable scalable growth ...

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

World Wide Technology

$65K - $80K/yr

As the Customer Experience Operations Analyst, your key areas of focus will be: * Gainsight ... user experience. Additionally you will train team members on proper procedures within Gainsight.

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Ux Operations information

What is UX Operations?

UX Operations, often called UX Ops, refers to the processes, practices, and frameworks that support and enable user experience (UX) teams to work more efficiently and effectively. This includes managing tools, workflows, research repositories, design systems, and collaboration between cross-functional teams. The goal of UX Operations is to streamline the UX process, reduce friction, and ensure that designers, researchers, and stakeholders can focus on creating great user experiences by having the right resources and support in place.

What are the key skills and qualifications needed to thrive as a UX Operations professional?

To thrive as a UX Operations professional, you need expertise in project management, user experience processes, and cross-functional coordination, often supported by a background in design, business, or related fields. Familiarity with tools like Jira, Confluence, Figma, and workflow management systems is typical, along with knowledge of design systems and UX metrics. Excellent communication, organizational, and problem-solving skills help you bridge gaps between design, product, and engineering teams. These skills ensure efficient UX team workflows, clear communication, and delivery of high-quality user experiences.

How does a UX Operations professional typically collaborate with design, research, and product teams?

UX Operations professionals serve as a bridge between designers, researchers, and product managers, ensuring that processes, tools, and resources are optimized for efficient collaboration. They facilitate communication by organizing design systems, managing workflow tools, and standardizing best practices, allowing creative teams to focus on their core work. In this role, you'll be involved in coordinating cross-functional meetings, implementing feedback loops, and making sure projects move smoothly from concept through execution. Successful UX Ops specialists are proactive in identifying bottlenecks and developing solutions that enhance team productivity and cohesion.

Are UX operations jobs still in demand?

UX operations roles are increasingly in demand as companies focus on improving user experience and streamlining design processes. These jobs often require skills in project management, collaboration tools, and understanding of user-centered design principles, making them valuable in many organizations across industries.

What are popular job titles related to Ux Operations jobs in Georgia?

For Ux Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ux Operations jobs in Georgia look for?

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Ux Operations jobs near you
Infographic showing various Ux Operations job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 11% Part Time, 1% Temporary, 7% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

UX Director - Supply Chain

Home Depot

Atlanta, GA • On-site

$172K - $195K/yr

Full-time

Re-posted 3 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,436 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The User Experience Director for Supply Chain will lead UX strategy, design, and research across Deliveries, Warehousing, Sourcing, and IPR. This leader will own the end-to-end experience for complex, multi-system workflows that support how product moves through our network and ultimately reaches the customer.
This role leads a team of UX designers and researchers (4 direct reports) and is accountable for shaping experiences that reduce friction, improve operational efficiency, and enable scalable growth across the supply chain ecosystem. The Director will be both a strategic leader and a hands-on partner, using qualitative and quantitative insights to influence product, engineering, and operations leaders on where to focus and what to change.
Success in this role requires deep partnership across Supply Chain, Product Management, Engineering, and Operations to align on priorities and drive meaningful improvements in how associates and systems work together. This leader brings clarity to complex problem spaces, connects fragmented journeys, and ensures that experience design is grounded in real operational needs.
The ideal candidate brings strong experience in supply chain, logistics, or enterprise systems, along with the ability to translate complexity into simple, effective experiences. They are a strong advocate for both the associate and the customer, using storytelling and data to drive alignment and decision-making at all levels of the organization.
This role also requires experience leveraging AI to design and scale agentic workflows, and leading teams through AI-driven transformation in ways of working. The ideal candidate understands how AI can reshape processes, decision-making, and user interactions, and can guide teams in applying these capabilities in practical, responsible ways.
Key Responsibilities:
  • 50% Experience, Design Strategy and Planning - Consistently monitor and understand customer experience KPIs and Metrics to ensure initiatives deliver value
  • Create and communicate comprehensive end-to-end experience design strategies that are data-informed and evidence-driven
  • Collaborate with all necessary partners and stakeholders to cast a broad vision of where our customer's holistic experience should be and how we get there
  • Leverage and/or create artifacts such as end-to-end customer journey maps to tell the story of where customer friction exists (online, in person, on the phone, etc.)
  • 30% Influence - Activate and conduct competitive and comparative research and analysis to formulate point-of-views on how all customer segments desire to do business with The Home Depot Leverage all available or needed artifacts, assets, studies, insights, and resources to tell the stories that will change mindsets
  • 20% Leadership and Development - Shapes and supports experience design leaders (direct reports) who can strengthen The Home Depot's user experience, improve upon existing capabilities, and develop others who understand and advocate for experience excellence across the enterprise Attracts, retains, develops, and motivates experience design talent Manages and coordinates strategic direction for staff Provides leadership, mentoring, and coaching to direct reports and other senior non-direct report UX leaders

Direct Manager/Direct Reports:
  • This Position typically reports to Sr. Director User Experience
  • This Position has 4 Direct Reports

Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Proficient in communicating, building influence, and developing relationships with functional and technical leaders across all levels in the organization
  • Proficient in defining, communicating, and driving end-to-end customer journey improvements
  • Ability to communicate, advocate for, and demonstrate the value of user experience design and research concisely, confidently, and effectively.
  • Proficient in shaping, aligning, and guiding the execution of strategic directions
  • Proficient in managing and developing direct reports who lead others
  • Experience leading user experience teams in a fast-paced agile environment

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 10

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Decision Quality
  • Persuades
  • Optimizes Work Processes
  • Customer Focus
  • Financial Acumen
  • Organizational Savvy
  • Excellent decision-making and problem-solving skills
  • Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions
  • Proven analytical ability with demonstrated financial business planning skills
  • Ability to effectively negotiate conflict and persuade others on the merits of a design or other user experience solution
  • Demonstrated ability to develop innovative solutions
  • Ability to assess, prioritize, and negotiate across the business, technical, and system constraints
  • Ability to quickly immerse into corporate culture and align with the priorities and needs

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

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