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Ux Operations Jobs in California (NOW HIRING)

Zoox

UX Research Operations Program Manager

Foster City, CA · On-site

$123K - $147K/yr

  • Medical

  • Life

  • PTO

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the ...

Zoox

UX Research Operations Program Manager

Foster City, CA · On-site

$123K - $147K/yr

  • Medical

  • Life

  • PTO

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the ...

Zoox

UX Research Operations Program Manager

Foster City, CA · On-site

$123K - $147K/yr

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the ...

Collabera

User Experience Designer

San Diego, CA · On-site

Collaborate with product managers, system engineers, operations personnel, other UX team members, and software engineers to understand business and user needs for new product features and ...

Cypress HCM

UX Designer

Santa Clara, CA

$70 - $92/hr

UX Designer We are looking for a hands-on UX designer with experience in SaaS and enterprise ... Understand cloud-native app development (DevOps, Agile Methodology, microservices, cloud platforms ...

Eames Institute

UX Designer

Richmond, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The UX Designer will lead digital brand execution and shape core user journeys across our website ... Maintain and expand design documentation and operational workflows to streamline collaboration and ...

UMT - Internal

Director, UX

San Francisco, CA · On-site

  • Retirement

Team Leadership & Operations * Manage, mentor, and develop a small but high-impact UX/UI design team. * Establish design critique rituals, quality standards, and platform-specific guidelines for ...

Eames Institute

UX Designer

Richmond, CA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The UX Designer will lead digital brand execution and shape core user journeys across our website ... Maintain and expand design documentation and operational workflows to streamline collaboration and ...

360 IT Professionals

UX Designer

Sacramento, CA · On-site

... operations, the company caters to its globally positioned clients by providing dynamic feasible ... We are looking to fill a position for UX Designer in Sacramento CA. Qualifications * At least 5 ...

UMT - Internal

Director, UX

San Francisco, CA · On-site +1

  • Retirement

Team Leadership & Operations * Manage, mentor, and develop a small but high-impact UX/UI design team. * Establish design critique rituals, quality standards, and platform-specific guidelines for ...

GLS US GROUP

UX/UI DESIGNER

Hayward, CA · On-site

$95K - $110K/yr

The UI/UX Designer is responsible for researching, analyzing, designing, and improving user ... Operations to understand user needs and translate them into actionable design and development ...

Apple

WWBPR UX Designer

Sunnyvale, CA · On-site

Apple's Worldwide Operations Business Intelligence (WW Ops BI) team is seeking a highly experienced Senior UX Designer to drive the user experience design for business intelligence solutions. This ...

GLS US GROUP

UX/UI DESIGNER

Hayward, CA · On-site

$95K - $110K/yr

The UI/UX Designer is responsible for researching, analyzing, designing, and improving user ... Familiarity with DevOps practices including CI/CD pipelines and version control (Git). Work ...

Agility Robotics

UX/UI Designer

Fremont, CA

... the operation, monitoring, and management of our robotic systems. You will work closely with ... Robotics experience is helpful but not required-what matters most is your ability to simplify ...

JBCPlatform

User Experience Researcher

Foster City, CA · On-site

$50 - $58/hr

User Experience Researcher Job Location: Foster City, CA Duration: ~12 Months The Pay rate is ... Experience working with tools used in field operations * Experience working with autonomous ...

Apple

WWBPR UX Designer

Sunnyvale, CA

$184K - $277K/yr

  • Medical

  • Dental

  • Retirement

Apple's Worldwide Operations Business Intelligence (WW Ops BI) team is seeking a highly experienced Senior UX Designer to drive the user experience design for business intelligence solutions. This ...

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Ux Operations information

What is UX Operations?

UX Operations, often called UX Ops, refers to the processes, practices, and frameworks that support and enable user experience (UX) teams to work more efficiently and effectively. This includes managing tools, workflows, research repositories, design systems, and collaboration between cross-functional teams. The goal of UX Operations is to streamline the UX process, reduce friction, and ensure that designers, researchers, and stakeholders can focus on creating great user experiences by having the right resources and support in place.

What are the key skills and qualifications needed to thrive as a UX Operations professional?

To thrive as a UX Operations professional, you need expertise in project management, user experience processes, and cross-functional coordination, often supported by a background in design, business, or related fields. Familiarity with tools like Jira, Confluence, Figma, and workflow management systems is typical, along with knowledge of design systems and UX metrics. Excellent communication, organizational, and problem-solving skills help you bridge gaps between design, product, and engineering teams. These skills ensure efficient UX team workflows, clear communication, and delivery of high-quality user experiences.

How does a UX Operations professional typically collaborate with design, research, and product teams?

UX Operations professionals serve as a bridge between designers, researchers, and product managers, ensuring that processes, tools, and resources are optimized for efficient collaboration. They facilitate communication by organizing design systems, managing workflow tools, and standardizing best practices, allowing creative teams to focus on their core work. In this role, you'll be involved in coordinating cross-functional meetings, implementing feedback loops, and making sure projects move smoothly from concept through execution. Successful UX Ops specialists are proactive in identifying bottlenecks and developing solutions that enhance team productivity and cohesion.

Are UX operations jobs still in demand?

UX operations roles are increasingly in demand as companies focus on improving user experience and streamlining design processes. These jobs often require skills in project management, collaboration tools, and understanding of user-centered design principles, making them valuable in many organizations across industries.

What are popular job titles related to Ux Operations jobs in California?

For Ux Operations jobs in California, the most frequently searched job titles are:

What job categories do people searching Ux Operations jobs in California look for?

The top searched job categories for Ux Operations jobs in California are:

What cities in California are hiring for Ux Operations jobs?

Cities in California with the most Ux Operations job openings:

Ux Operations jobs near you
Infographic showing various Ux Operations job openings in California as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

UX Research Operations Program Manager

Zoox

Foster City, CA • On-site

$123K - $147K/yr

Full-time

Medical, Life, PTO

Re-posted 29 days ago

Job description

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the intersection of research, product, data, legal, operations, IT, and vendor ecosystems.

The right person will be a strong cross-functional operator who can manage complex stakeholder relationships, understand how research moves through the organization, and turn fragmented workflows into durable systems. They will own the operational backbone of research: participant recruitment, vendor programs, research data governance, feedback pipelines, insight systems, and the mechanisms that help research drive product action.
In this role, you will...
1. Research Operations Infrastructure
  • Build and maintain the core systems, workflows, dashboards, documentation, and playbooks that support UX Research at scale.
  • Identify operational gaps across study intake, participant recruiting, data handling, feedback triage, and insight activation.
  • Create repeatable processes that help researchers work faster, more consistently, and with less operational friction.
2. Cross-Functional Program Management
  • Partner closely with Research, Product, Design, Legal, Ops, IT, BizApps, Data, Support, and external vendors.
  • Manage stakeholder alignment, resource coordination, communication of process changes, ownership transitions, and operational risk.
  • Build strong working knowledge of partner team workflows and use that understanding to connect people, systems, and decisions across the organization.
3. Participant Recruitment, Vendor, and Panel Operations
  • Own participant recruitment operations across internal and external participant pools.
  • Manage research vendors, recruitment platforms, fieldwork partners, participant databases, scheduling workflows, and self-service recruiting processes.
  • Improve recruitment speed, quality, reliability, and compliance while ensuring researchers can access the right participants for the right studies.
4. Customer Feedback and Insight Operations
  • Build and manage the systems that convert customer feedback and research findings into structured, visible, and actionable product signals.
  • Support feedback pipelines, dashboards, tagging taxonomies, AI-enabled classification, research repositories, and insight tracking workflows.
  • Help ensure that insights do not remain passive documentation, but are connected to owners, decisions, follow-up actions, or product calls to action.
5. Research Data Governance and Compliance
  • Manage workflows for PII, restricted research data, consent artifacts, NDAs, access control, and data retention.
  • Partner with Legal, Privacy, IT, Security, BizApps, and research stakeholders to ensure research data is handled responsibly.
  • Maintain clear documentation for data ownership, system access, compliance expectations, and operational handoffs.
Qualifications
  • 4+ years of experience in program management, research operations, UX operations, product operations, technical program management, or a related field.
  • Experience managing cross-functional programs across research, product, data, legal, operations, IT, or external vendor teams.
  • Working knowledge of UX Research workflows, including participant recruitment, study operations, data handling, and insight delivery.
  • Experience building scalable processes, tools, dashboards, documentation, or operational systems.
  • Strong stakeholder management, communication, and organizational skills.
  • Sound judgment in handling sensitive data, participant information, privacy, and compliance-related workflows.
Bonus Qualifications
  • Experience working in a UX Research, Human Factors, Product Experience, or Product Research organization.
  • Experience with research vendors, participant panels, research repositories, feedback systems, or insight operations.
  • Familiarity with tools such as Looker, Salesforce Data Cloud, Jira, Confluence, Figma, UserInterviews, Fieldwork, or similar systems.
  • Experience with AI-enabled feedback classification, tagging taxonomies, dashboards, or customer feedback pipelines.
  • Experience in autonomous vehicles, robotics, mobility, AI products, or other complex technical product environments.
  • Ability to "speak research, product, and systems" - connecting researcher needs, product decisions, and operational infrastructure.
$123,000 - $147,000 a year
Base Salary Range
 
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
 
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
 
Follow us on LinkedIn
 
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
 
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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