1

Utilization Review Manager Jobs in Boston, MA (NOW HIRING)

Experience: 3 years of Utilization Management / Utilization Review experience required; 5 years of experience preferred * License: LCSW, LMHC, or LICSW preferred EEO Statement All UHS subsidiaries ...

Experience: 3 years of Utilization Management / Utilization Review experience required; 5 years of experience preferred * License: LCSW, LMHC, or LICSW preferred EEO Statement All UHS subsidiaries ...

Experience: 3 years of Utilization Management / Utilization Review experience required; 5 years of experience preferred * License: LCSW, LMHC, or LICSW preferred EEO Statement All UHS subsidiaries ...

RN Case Manager

Milford, MA ยท On-site

$3.0K - $3.1K/wk

BSN required Active MA state RN license required 3+ yr of Hospital Case management & Utilization review required BLS (AHA) Company Description LanceSoft is rated as one of the largest staffing firms ...

next page

Showing results 1-20

Utilization Review Manager information

See Boston, MA salary details

$42.4K

$98.9K

$182K

How much do utilization review manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for utilization review manager in Boston, MA is $98,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $119,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Utilization Review Managers in balancing patient care and cost efficiency?

Utilization Review Managers often encounter the challenge of ensuring patients receive appropriate care while also adhering to insurance and regulatory guidelines that emphasize cost efficiency. This requires strong analytical skills to assess clinical information and make fair determinations, often under tight deadlines and with incomplete data. The role also involves frequent communication with physicians, payers, and case managers to resolve disagreements and clarify criteria, making negotiation and diplomacy essential. Staying updated on changing healthcare regulations and payer requirements can add to the complexity, but it also provides opportunities for professional growth and leadership within healthcare administration.

What are the key skills and qualifications needed to thrive as a Utilization Review Manager, and why are they important?

To thrive as a Utilization Review Manager, you need a solid background in healthcare management, clinical knowledge (often as an RN or healthcare professional), and experience with utilization review processes. Familiarity with case management software, electronic health records (EHRs), and certifications such as Certified Case Manager (CCM) or Certified Professional in Utilization Review (CPUR) are often expected. Strong analytical thinking, attention to detail, leadership, and effective communication are crucial soft skills for success in this role. These skills ensure appropriate resource use, regulatory compliance, and coordinated patient care, which are vital for both healthcare quality and operational efficiency.

What is the difference between Utilization Review Manager vs Utilization Review Coordinator?

AspectUtilization Review ManagerUtilization Review Coordinator
CertificationsTypically requires certifications like CCM or ACUMay require similar certifications but often less advanced
Work EnvironmentSupervises review teams, manages processes in healthcare or insurance settingsPerforms case reviews, supports the review process under supervision
Employer & IndustryHospitals, insurance companies, healthcare organizationsInsurance companies, healthcare providers, third-party administrators

The Utilization Review Manager oversees review teams and manages utilization review processes, focusing on policy compliance and efficiency. The Utilization Review Coordinator supports the review process by conducting case assessments and assisting managers. While both roles require similar certifications and work in related environments, the manager holds a supervisory position with broader responsibilities.

What does a Utilization Review Manager do?

A Utilization Review Manager oversees the process of evaluating the necessity, appropriateness, and efficiency of healthcare services provided to patients. They ensure that patient care adheres to established guidelines and that healthcare resources are used effectively. Their duties typically include leading a team of reviewers, collaborating with healthcare providers, ensuring compliance with regulations, and making recommendations on care authorization. The goal is to balance quality patient care with cost-effective resource management.
What are the most commonly searched types of Utilization Review jobs in Boston, MA? The most popular types of Utilization Review jobs in Boston, MA are:
What cities near Boston, MA are hiring for Utilization Review Manager jobs? Cities near Boston, MA with the most Utilization Review Manager job openings:
Infographic showing various Utilization Review Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,875 per year, or $47.5 per hour.

Utilization Review Manager - Remote - Faulkner

Massgeneralbrigham

Boston, MA โ€ข Remote

$41.36 - $100/hr

Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Site: Brigham and Women's Faulkner Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Schedule: Per Diem
Performs the six essential activities of Case Management: Assessment, Planning, Implementation, coordinating, monitoring, and Reassessing through the continuum of care to facilitate a safe, cost-effective transition post-discharge. Performs all aspects of audits and appeals, including the peer-to-peer process.
-Perform utilization review to evaluate for the appropriate level of care and fax all insurance reviews timely to prevent denials.
-Collaborates with appropriate individuals, departments, and payers to ensure appropriateness of admission, continued days of stay, and reimbursement.
-Demonstrates working knowledge of different industry criteria sets like Milliman and InterQual.
-Demonstrates in-depth understanding of all insurance plans, including Medicare, Medicaid, other entitlement programs, as well as commercial insurances and other types of plans: PPO, HMO, or indemnity.
-Interact with various third-party payers on a daily basis. Fax clinical in payor communication to the right insurer with the right fax number in the right time frame.
-Refer cases not meeting the appropriate level of care to the Physician Advisor or EHR.
-Review for Observation status and make changes as needed. Accurately facilitate all documentation needed for Medicare status change from inpatient to observation (code 44).
-Perform and monitor for quality issues and document in R.L. solutions.
-Serves as a resource to staff and physicians for questions about the process of denial of care for Medicare, Medicaid or other insurances.
-Reviews cases retrospectively when requested by the finance department to determine if admission relates to continued care for Medicare.
-Must be able to function independently in busy environment.
-Coordinate, complete, and track all clinical denials and appeals.
-Communicates with the attending physician and care coordination nurse around notification of denial of care to gain understanding of the care needs of the patient.
-Performs other duties as assigned
-Complies with all policies and standards


Qualifications

  • Bachelor's Degree in Nursing required
  • Massachusetts Registered Nurse License required
  • 4 or more years of Utilization Review and Case Management experience preferred
  • 6 or more of Acute Care Nursing preferred

Knowledge, Skills and Abilities

  • Staff adheres to all I C.A.R.E. Standards.
  • Demonstrates knowledge, skills and abilities to work with various age groups in order to provide a safe discharge plan.
  • Must be able to provide care for the patient despite psychosocial, educational, or physical disability.
  • Basic computer skills, experience with Excel and Word, and good computation skills.
  • Ability to interact and communicate within a diverse community.
  • Competent with InterQual Criteria.
  • Competent in Utilization Review, appeals, the peer-to-peer process, and Case Management.
  • Use critical thinking skills in all interactions and recognize the need to be solution-driven.
  • Good negotiating skills with insurance companies and third-party payers.
  • Performs all aspects of discharge planning to the right environment of care, timely.
  • Proficient in the use of ECare.


Additional Job Details (if applicable)


Remote Type

Remote


Work Location

1153 Centre Street


Scheduled Weekly Hours

0


Employee Type

Per Diem


Work Shift

Day (United States of America)


Pay Range

$41.36 - $100.00/Hourly


Grade

RN3500


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.