Utilization Review Manager Jobs in Ontario (NOW HIRING)

Innisfil, Ontario

What You’ll Do

Fleet Operations & Maintenance

• Coordinate with regional service centers and thirdparty vendors to schedule and monitor repairs, ensuring timely return of equipment to rentready status
• Review, assess, and approve rental fleet maintenance estimates and invoices
• Provide technical guidance related to repairs, parts requirements, preventive maintenance, and equipment capabilities
• Support quality control processes related to rental fleet checkin and checkout inspections
• Partner with internal service and sales teams to ensure rental and used equipment is prepared for sale within quoted timelines and costs

Customer & Operational Support

• Communicate effectively with customers regarding vehicle availability, maintenance schedules, service interruptions, compliance matters, and operational updates
• Proactively address customer concerns related to vehicle performance, downtime, breakdowns, or incidents, ensuring timely and practical resolutions
• Asset Management & Reporting
• Analyze fleet data to support decisions related to equipment replacement versus rebuild, based on age, usage, condition, and availability
• Manage fleet reporting related to performance, lifecycle management, maintenance costs, and open work orders
• Support fleet readiness planning to meet scheduling, utilization, and forecasting requirements

Technology & Telematics

• Oversee onboarding of new rental fleet units, including GPS and telematics integration
• Maintain GPS/ELD systems, ensure data accuracy, and manage related vendor relationships

Regulatory Compliance & Risk Management

• Ensure fleet compliance with applicable transportation, safety, and regulatory requirements, including CVOR and MTO compliance maintenance programs
• Manage endtoend processes for rental fleet units involved in accidents, including reporting, insurance coordination, claims support, and repairs
• Support accident investigations and provide technical input related to causation, repairs, and prevention

Other Duties

• Perform other duties as assigned in support of fleet operations and business objectives
  

 Total Rewards

• Competitive Annual Salary of $ 85,000 - $95,000 per annum
• Annual Bonus Opportunity
• Annual Performance Review with Increase Opportunity
• Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
• Vacation & Paid Personal days
• Employer Matching Retirement Savings Plan

Position Details

• Location: Innisfil, Ontario
• Status: Full-time, Permanent
• Position Type: Salaried position
• Schedule - Monday-Friday - occasional extended hours may be required based on operational needs. This position is intended to meet the managerial and/or supervisory exemption under applicable employment standards legislation and is not eligible for overtime pay.
• Vacancy Type: Existing Vacancy
• Travel: Up to 5% travel may be required within the United States and Canada

What You Bring

• Five (5) years of related experience in a dealership, fleet, or service or an equivalent combination of education and experience
• Experience supporting a multijurisdictional vehicle fleet is preferred
• Practical experience with:
• Fleet operations and asset management
• CVOR and MTO compliance maintenance programs
• ELD and telematics systems
• Budgeting, cost control, and asset cost management
• Accident investigation and claims coordination
• Ability to support business needs outside of standard business hours on an occasional basis, as required
• Strong mechanical and technical aptitude, with a solid understanding of shop operations and preventive maintenance practices
• Demonstrated knowledge of fleet asset management principles
• Strong verbal and written communication skills
• Proficiency with Microsoft Office and fleet or asset management systems

• Certified Heavy Truck Mechanic, or an equivalent combination of education and relevant experience
• Valid driver’s license with an acceptable driving record, required for job related duties

• A satisfactory, job-related background check will be required and conducted in accordance with applicable laws

Work Environment:

• Office and shop environments
• Periodic evening or weekend work may be required based on business needs

Who We Are

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Our Core Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

Apply Today

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application and are committed to employment equity and encouraging applications from all qualified candidates, however only those who are being considered for the position will be contacted. 

Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.