Utilization Manager Jobs in Shawnee, KS (NOW HIRING)

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Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.
Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.
Overview
The Ambulatory Space Manager plays a critical role in advancing Ambulatory operations by optimizing the physical environment in which care is delivered. This role directly influences patient access, clinic throughput, patient and provider satisfaction, and overall operational efficiency. Ambulatory Space Manager will collaborate closely with the Contact Center, Quality Improvement Program Coordinators, Ambulatory and Medical Administration, Facilities Planning, and Information Systems to apply lean principles that enhance space utilization, support workflow efficiency, and align with organizational goals. The Ambulatory Space Manager serves in a leadership capacity to oversee the planning, evaluation, and ongoing management of clinic space across Ambulatory locations. The Manager works alongside clinical and operational leaders to identify barriers related to space utilization and proactively drive solutions that improve access. The Ambulatory Space Manager and team support high quality patient care by optimizing and managing exam room allocation to ensure that physical environments support operational needs, provider workflows, and patient experience. The Ambulatory Space Manager will also work closely with leadership to identify the best software tools (including AI tools) to support allocation, assignment, utilization and management of exam rooms, and support implementation and optimization.
At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.
Responsibilities

• Provide leadership for and oversight of clinic space allocation process.
• Develop, monitor, and optimize space utilization metrics across Ambulatory.
• Partner with divisions to create space standards and best practices that support access and operational excellence.
• Leads and facilitates education, performance improvement initiatives, and operational workflows related to clinic space management to ensure optimal utilization, standardization, and alignment with organizational goals.

Qualifications

• Bachelor's Degree and 5-7 years experience Clinical operations, practice management, patient flow optimization or clinical capacity management. Epic and data analytics experience preferred

Starting Pay
Our pay ranges are market competitive. The pay range for this job begins at $39.59/hr, but your offer will be determined based on your education and experience.
EEO Employer/Disabled/Vet
Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.
CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.