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Utilization Management Representative Jobs in New York

Participates in BH utilization management activities including prior authorization reviews, peer-to ... Represents ESH in interactions with providers, regulatory agencies, community organizations, and ...

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Utilization Management Representative information

See New York salary details

$26.8K

$48.4K

$84.2K

How much do utilization management representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for utilization management representative in New York is $48,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges utilization management representatives face when coordinating care with healthcare providers?

Utilization Management Representatives often encounter challenges such as navigating differing opinions between healthcare providers and insurance guidelines, handling high caseloads, and ensuring timely communication among all parties. They must balance advocating for patient care with adhering to coverage policies, which can sometimes require negotiation and problem-solving skills. Staying organized and keeping up with regulatory changes are also important to effectively manage these complexities and provide quality support to both patients and providers.

What is the difference between Utilization Management Representative vs Utilization Review Coordinator?

AspectUtilization Management RepresentativeUtilization Review Coordinator
CertificationsTypically requires certifications like CCM or CUCOften requires similar certifications, such as CCM or RHIT
Work EnvironmentWorks in insurance companies, healthcare providers, or managed care organizationsWorks in hospitals, clinics, or insurance settings
Job FocusEvaluates medical necessity and authorizes servicesCoordinates review processes and communicates with providers

Both roles involve reviewing healthcare services, but the Utilization Management Representative primarily assesses medical necessity and authorizes care, while the Utilization Review Coordinator manages the review process and liaises with providers. They share similar certifications and work environments, making them closely related in the healthcare utilization management field.

What is a utilization management representative?

Utilization Management Representatives are professionals who review and evaluate medical services to ensure that patients receive appropriate care while managing healthcare costs. They work for insurance companies, healthcare providers, or third-party administrators, and their primary role is to assess the necessity, efficiency, and appropriateness of medical treatments and procedures. They communicate with healthcare providers, review clinical information, and make coverage determinations based on established guidelines. Their work helps balance quality patient care with cost-effective use of healthcare resources.

What skills do you need for utilization management representative?

A utilization management representative needs strong analytical skills to review medical records and determine appropriate care. Good communication skills are essential for coordinating with healthcare providers and explaining decisions. Knowledge of healthcare policies, attention to detail, and proficiency with electronic health records (EHR) systems are also important.

What are the key skills and qualifications needed to thrive as a utilization management representative?

To thrive as a Utilization Management Representative, you need a solid understanding of healthcare policies, insurance procedures, and medical terminology, often supported by a background in healthcare administration or a related field. Familiarity with utilization management software, electronic health records (EHRs), and claims processing systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help professionals excel when interacting with healthcare providers and patients. These skills ensure accurate review of medical necessity, timely authorization of services, and regulatory compliance, all of which are critical for efficient healthcare delivery.
Infographic showing various Utilization Management Representative job openings in New York as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $48,377 per year, or $23.3 per hour.

REMOTE - Vice President Medical Director of Clinical Programs

Martins Point Health Care

New York, NY • Remote

$286K - $353K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Martin’s Point Health Care rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of"people caring for people," Martin's Point employees are on amission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary
 The Vice President, Medical Director, Health Plan provides senior clinical leadership across the Health Plan, with a focus on quality, affordability, compliance, clinical performance, and member outcomes. This role requires strong health plan experience, the ability to lead across functions, and the communication skills to influence clinical, operational, financial, regulatory, and executive stakeholders.
Job Description

Employees are expected to support and demonstrate the mission, vision, and core values of Martin's Point Health Care.

Key responsibilities include:

  • Partner with Health Plan senior leadership to advance clinical outcomes, affordability goals, growth targets, and overall health plan strategy.

  • Provide clinical leadership across utilization management, care management, population health, quality, pharmacy, medical policy, payment policy, and clinical program development.

  • Lead cross-functional collaboration among Medical Directors, Medical Economics, Quality, Network, Compliance, Pharmacy, Operations, and Clinical Programs.

  • Support compliance with government program requirements, including clinical appeals and grievances, using sound clinical evidence and medical judgment.

  • Use clinical, quality, utilization, and financial data to identify trends, assess performance, and recommend actionable interventions.

  • Develop strategies to improve medical expense management, appropriate utilization, quality of care, and population health outcomes.

  • Provide clinical input into product design, Medicare bids, risk adjustment, STARS, HEDIS, value-based arrangements, and clinical integration initiatives.

  • Communicate complex clinical, regulatory, and operational information clearly to executive, provider, clinical, and non-clinical audiences.

  • Support appropriate utilization of services through strong partnership with Utilization Management, Care Management, and physician leaders.

  • Represent the organization with regulatory entities, professional societies, providers, network partners, and external stakeholders, as appropriate.

  • Build and strengthen relationships with hospitals, physicians, and other health care providers to support network engagement and performance goals.

  • Support strategies tied to population health, care management, provider performance, and contractual outcomes.

  • Lead, support, and develop physician leaders and clinical team members, as assigned.

Position QualificationsRequired
  • Medical Degree, MD or DO, from an accredited medical school.

  • Board certification in a relevant medical discipline or specialty.

  • Active, unrestricted medical license, or ability to obtain licensure in a state relevant to the role.

  • Ten or more years of professional experience, including clinical practice experience.

  • Health plan, managed care, or payer experience in a Medical Director or comparable physician leadership role.

  • Demonstrated experience working across health plan functions, such as utilization management, care management, quality, appeals and grievances, population health, medical economics, provider relations, pharmacy, compliance, or network.

  • Experience using clinical, quality, utilization, or financial data to guide decisions, develop interventions, and measure outcomes.

  • Strong cross-functional leadership skills, with the ability to align clinical, operational, financial, and regulatory priorities.

  • Strong verbal, written, and presentation skills, including the ability to communicate effectively with executive, clinical, provider, operational, and regulatory audiences.

  • Ability to influence, collaborate, and build credibility with internal and external stakeholders.

  • Strong analytical, problem-solving, and decision-making skills.

  • Demonstrated alignment with Martin's Point Health Care values.

Preferred
  • Experience with Medicare Advantage, TRICARE, or other government-sponsored programs.

  • Experience with STARS, RAF, risk adjustment, Medicare bids, HEDIS, or value-based care arrangements.

  • Prior management or physician leadership experience.

  • Experience supporting medical policy, payment policy, pharmacy, or clinical program development.

  • Experience building relationships with network physicians, hospitals, and community providers.

Pay Range: $286,066.65 - $353,376.45 The pay range above reflects the anticipated base pay range based on a full-time position. Actual compensation will be determined based on factors such as experience, skills, qualifications, and other job-related considerations. Employees may also be eligible for additional compensation, including incentive or commission-based programs, where applicable and subject to the terms of the relevant plan. In addition to base compensation, we offer a comprehensive benefits package including medical, dental, vision, retirement savings with employer contributions, paid time off (including volunteer time off!), pie day, and other employee benefits.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact jobinquiries@martinspoint.org

Do you have a question about careers at Martin's Point Health Care? Contact us at:jobinquiries@martinspoint.org


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