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Utilization Management Representative Jobs in New York

Conducts timely and complete quality and appropriateness reviews on a representative sample of ... Participates in the agency's Quality Improvement / Utilization Management Committee. * Provides ...

Utilization Manager

Queens, NY ยท On-site

$34.61 - $38.46/hr

Conducts timely and complete quality and appropriateness reviews on a representative sample of ... Participates in the agency's Quality Improvement / Utilization Management Committee. * Provides ...

Utilization Manager

Queens, NY ยท On-site

$34.61 - $38.46/hr

Conducts timely and complete quality and appropriateness reviews on a representative sample of ... Participates in the agency's Quality Improvement / Utilization Management Committee. * Provides ...

... Vendor Management Representative to support the development and execution of SHI's vendor ... and utilization of vendor management tools and procurement platforms. * Ensure data accuracy and ...

The Physician Supervisor, Utilization Management is responsible for overseeing the day to day ... represents the base hourly rate or base annual full-time salary for all positions in the job grade ...

Supervisor

Manhattan, NY

$174K - $374K/yr

The Physician Supervisor, Utilization Management is responsible for overseeing the day to day ... represents the base hourly rate or base annual full-time salary for all positions in the job grade ...

Call Center Representative Specialty: - Duration: 10 Shift: 7 Hrs Hours per Shift: 5x7 Hr ... Handle claims review inquiries and provider/utilization management inquiries. Record and respond to ...

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Utilization Management Representative information

See New York salary details

$26.8K

$48.4K

$84.2K

How much do utilization management representative jobs pay per year?

As of Aug 6, 2026, the average yearly pay for utilization management representative in New York is $48,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges utilization management representatives face when coordinating care with healthcare providers?

Utilization Management Representatives often encounter challenges such as navigating differing opinions between healthcare providers and insurance guidelines, handling high caseloads, and ensuring timely communication among all parties. They must balance advocating for patient care with adhering to coverage policies, which can sometimes require negotiation and problem-solving skills. Staying organized and keeping up with regulatory changes are also important to effectively manage these complexities and provide quality support to both patients and providers.

What is the difference between Utilization Management Representative vs Utilization Review Coordinator?

AspectUtilization Management RepresentativeUtilization Review Coordinator
CertificationsTypically requires certifications like CCM or CUCOften requires similar certifications, such as CCM or RHIT
Work EnvironmentWorks in insurance companies, healthcare providers, or managed care organizationsWorks in hospitals, clinics, or insurance settings
Job FocusEvaluates medical necessity and authorizes servicesCoordinates review processes and communicates with providers

Both roles involve reviewing healthcare services, but the Utilization Management Representative primarily assesses medical necessity and authorizes care, while the Utilization Review Coordinator manages the review process and liaises with providers. They share similar certifications and work environments, making them closely related in the healthcare utilization management field.

What is a utilization management representative?

Utilization Management Representatives are professionals who review and evaluate medical services to ensure that patients receive appropriate care while managing healthcare costs. They work for insurance companies, healthcare providers, or third-party administrators, and their primary role is to assess the necessity, efficiency, and appropriateness of medical treatments and procedures. They communicate with healthcare providers, review clinical information, and make coverage determinations based on established guidelines. Their work helps balance quality patient care with cost-effective use of healthcare resources.

What skills do you need for utilization management representative?

A utilization management representative needs strong analytical skills to review medical records and determine appropriate care. Good communication skills are essential for coordinating with healthcare providers and explaining decisions. Knowledge of healthcare policies, attention to detail, and proficiency with electronic health records (EHR) systems are also important.

What are the key skills and qualifications needed to thrive as a utilization management representative?

To thrive as a Utilization Management Representative, you need a solid understanding of healthcare policies, insurance procedures, and medical terminology, often supported by a background in healthcare administration or a related field. Familiarity with utilization management software, electronic health records (EHRs), and claims processing systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help professionals excel when interacting with healthcare providers and patients. These skills ensure accurate review of medical necessity, timely authorization of services, and regulatory compliance, all of which are critical for efficient healthcare delivery.
What are popular job titles related to Utilization Management Representative jobs in New York? For Utilization Management Representative jobs in New York, the most frequently searched job titles are:
What job categories do people searching Utilization Management Representative jobs in New York look for? The top searched job categories for Utilization Management Representative jobs in New York are:
Infographic showing various Utilization Management Representative job openings in New York as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $48,377 per year, or $23.3 per hour.

Utilization Management Manager

Healthfirst (New York)

New York, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Job description

The Manager of Utilization Management provides daily oversight for Case Management teams (which includes RN's, Social Workers, and Coordinators). The Manager of Utilization Management is responsible for ensuring high quality, cost-effective, and appropriate allocation of member services, treatments, and resources. The Manager of Utilization Management serves as a resource to Healthfirst's care management team, members, and outside medical providers.

Duties/Responsibilities:

  • Oversees utilization management functions which include timely authorizations related to pre-certification, concurrent review, referrals, and other plan services
  • Develops and monitors goals for staff; provides ongoing feedback and coaching; conducts annual performance reviews; leads by example; and ensures an atmosphere of open communication, teamwork, and ownership and empowerment to make informed decisions
  • Collaborates with medical staff and reviews medical charts to obtain additional information required for appropriate utilization management and to solve complex clinical problems
  • Allocate, monitor, and control resources while delegating and monitoring workloads
  • Develops and analyzes operational and analytical reports to monitor and track operational efficiency
  • Properly documents utilization management activities and rationale for all decisions in electronic medical records systems
  • Functions as a clinical resource for the multi-disciplinary care team on an ongoing basis in order to maximize the quality of patient care while achieving effective medical cost management
  • Additional duties as assigned

Minimum Qualifications:

  • Associate's degree
  • RN, LPN, LMSW, LMHC, LCSW, or any other relevant clinical license
  • Work experience demonstrating verbal and written communication skills
  • Experience working independently in a fast-paced environment that requires problem solving skills and handling multiple priorities simultaneously
  • Experience with Microsoft Office Suite applications including Excel, Word, Power Point and Outlook

Preferred Qualifications:

  • RN, LPN, LMSW, LMHC, LCSW, or any other relevant clinical license
  • Master's degree in a related discipline
  • Demonstrated professionalism and leadership skills along with the ability to train, develop, direct, and support staff
  • Experience in managed care, case management, identifying alternative care options, and discharge planning across a variety of treatment settings for high risk, complex populations
  • Certified Case Manager
  • Interqual, Milliman, and/or TruCare knowledge
  • Knowledge of Centers for Medicare & Medicaid Services (CMS), New York State Department of Health (NYSDOH), or MLTCP regulations governing medical management in managed care
  • Work experience in managed care or healthcare industry in utilization management including preauthorization of outpatient or inpatient services
  • Knowledge of utilization management/quality management case philosophies and reporting requirements to NY state and federal agencies.

Compliance & Regulatory Responsibilities: The Manager is responsible for ensuring regulatory compliance with CMS, DOH, internal, and other relevant rules.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.orgor calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $116,800 - $168,810

  • All Other Locations (within approved locations): $99,700 - $148,325

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.