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Utilization Case Manager Jobs in Mobile, AL (NOW HIRING)

AltaPointe Health

Crisis Response Team Manager

AL · On-site

... department utilization whenever clinically appropriate. * Coordinate with hospitals, law ... Conduct regular staff meetings, supervision sessions, case consultations, and performance ...

Reliant Rehabilitation

Occupational Therapist

Foley, AL · On-site

$50 - $55/hr

... rehab technicians, and case management. Uphold professional conduct that reflects Reliant ... utilization and skill development in accordance with State Practice Acts, OBRA, and company ...

Reliant Rehabilitation

Occupational Therapist

Foley, AL · On-site

$50 - $55/hr

... rehab technicians, and case management. Uphold professional conduct that reflects Reliant ... utilization and skill development in accordance with State Practice Acts, OBRA, and company ...

Reliant Rehabilitation

Occupational Therapist

Pascagoula, MS · On-site

$40.25 - $53.25/hr

... case management responsibilities. Maintain professional conduct that represents Reliant ... utilization of resources and facilitates the ongoing development of clinical skills in accordance ...

HII

ENGINEER INDUSTRIAL 1

Pascagoula, MS

$70K - $94K/yr

... utilization of production facilities and personnel ... May establish or assist in establishing accident prevention measures and may manage training ...

HII

ENGINEER INDUSTRIAL 1

Pascagoula, MS · On-site

$70K - $94K/yr

... utilization of production facilities and personnel ... May establish or assist in establishing accident prevention measures and may manage training ...

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All JobsUtilization Case JobsUtilization Case Manager JobsUtilization Case Manager Jobs in Mobile, AL

Utilization Case Manager information

See Mobile, AL salary details

$16

$36

$59

How much do utilization case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for utilization case manager in Mobile, AL is $36.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $38.17 per hour, depending on experience, location, and employer.

What is a utilization case manager?

A Utilization Case Manager is a healthcare professional responsible for evaluating the necessity, appropriateness, and efficiency of medical services provided to patients. They review patient cases, coordinate with healthcare providers, and ensure that treatments are in line with established guidelines and insurance requirements. Their goal is to optimize patient outcomes while managing costs and ensuring compliance with regulations. Utilization Case Managers often work in hospitals, insurance companies, or managed care organizations.

How does a utilization case manager typically collaborate with healthcare providers and insurance companies?

Utilization Case Managers play a key role in coordinating care between healthcare providers and insurance companies. They review patient cases to ensure that the recommended treatments are medically necessary and align with insurance policies. This often involves regular communication with doctors, nurses, and insurance representatives to gather information, clarify treatment plans, and advocate for appropriate patient care. Strong collaboration skills are essential, as Utilization Case Managers must balance the needs of patients with organizational guidelines while maintaining positive professional relationships.

What degree do I need for utilization review?

Utilization case managers typically need at least a bachelor's degree in healthcare, nursing, social work, or a related field. Some positions may require a master's degree or professional certification, such as a Certified Case Manager (CCM) or Certified Professional in Healthcare Quality (CPHQ), to advance in the role or handle complex cases.

What are the key skills and qualifications needed to thrive as a utilization case manager?

To thrive as a Utilization Case Manager, you need a background in nursing or social work, strong analytical skills, and a solid understanding of healthcare regulations and insurance processes, often supported by RN licensure or certification in case management (e.g., CCM). Familiarity with utilization management software, electronic health records (EHRs), and payer authorization systems is essential. Excellent communication, critical thinking, and negotiation skills help facilitate collaboration among patients, providers, and payers. These skills ensure appropriate care delivery, cost management, and compliance with healthcare standards.

What is the difference between Utilization Case Manager vs Utilization Review Nurse?

AspectUtilization Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review
Work EnvironmentCase management teams, hospitals, insurance companiesUtilization review departments, hospitals, insurance providers
Primary FocusCoordinating patient care, discharge planning, resource allocationAssessing medical necessity, reviewing patient records for appropriateness
Common UsageBroader case management roles, patient advocacySpecific review of medical necessity and insurance claims

While both roles require RN licensure and focus on patient care, the Utilization Case Manager primarily coordinates overall patient services and discharge planning, whereas the Utilization Review Nurse concentrates on evaluating the medical necessity of treatments for insurance purposes. Understanding these distinctions helps in choosing the right career path or job search focus.

What are popular job titles related to Utilization Case Manager jobs in Mobile, AL?

For Utilization Case Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Utilization Case Manager jobs in Mobile, AL look for?

The top searched job categories for Utilization Case Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Utilization Case Manager jobs?

Cities near Mobile, AL with the most Utilization Case Manager job openings:

Utilization Case Manager jobs near you
Infographic showing various Utilization Case Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $75,309 per year, or $36.2 per hour.

Crisis Response Team Manager

AltaPointe Health

AL • On-site

Full-time

Re-posted 19 days ago

AltaPointe Health rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview
The Manager of Adult & Children's 24/7 Mobile Mental Health Crisis Response Teams provides clinical, operational, and administrative leadership for community-based crisis response services serving adults, children, and families experiencing behavioral health emergencies. This position is responsible for ensuring safe, effective, trauma-informed, and recovery-oriented crisis intervention services are delivered 24 hours per day, 7 days per week in accordance with organizational standards, regulatory requirements, and best practices in crisis care.
The Manager oversees daily operations of mobile crisis teams, provides clinical supervision and support to staff, ensures quality and productivity standards are met, and responds to high-risk clinical situations when necessary. This role requires strong clinical judgment, attention to detail, the ability to assess and manage risk, and the capacity to lead teams in fast-paced, high-pressure environments. The Manager must demonstrate strong leadership, communication, problem-solving, and organizational skills while maintaining a commitment to compassionate, person-centered care.
This position requires a highly motivated professional with experience in crisis intervention, staff management, program operations, and behavioral health systems.
Responsibilities
Clinical Leadership & Crisis Response
  • Provide oversight and clinical guidance for adult and children's mobile crisis response services operating on a 24/7 basis.
  • Ensure crisis services are delivered in a timely, clinically appropriate, trauma-informed, and culturally responsive manner.
  • Support staff in conducting comprehensive behavioral health crisis assessments, suicide risk assessments, homicide risk assessments, safety planning, de-escalation, and stabilization interventions.
  • Provide consultation and support for high-risk, complex, or emergent clinical situations.
  • Assist with crisis response coverage and direct service delivery when staffing shortages or critical incidents occur.
  • Review clinical documentation for accuracy, quality, compliance, and medical necessity.
  • Ensure proper assessment of psychiatric, behavioral, environmental, social, developmental, and safety concerns for both adult and child populations.
  • Promote least restrictive interventions and diversion from unnecessary hospitalization, incarceration, or emergency department utilization whenever clinically appropriate.
  • Coordinate with hospitals, law enforcement, schools, child-serving agencies, emergency departments, courts, and community partners regarding crisis response and continuity of care.
  • Monitor adherence to evidence-based and best-practice crisis intervention models.

Operational & Program Management
  • Manage day-to-day operations of 24/7 mobile crisis teams, including scheduling, staffing coordination, workflow oversight, and service delivery monitoring.
  • Ensure adequate staffing coverage for all shifts, including evenings, weekends, holidays, and on-call responsibilities.
  • Develop and implement operational procedures that improve workflow efficiency, productivity, response times, and service quality.
  • Monitor key performance indicators, productivity expectations, response metrics, documentation timeliness, and program outcomes.
  • Identify operational challenges and implement process improvement strategies to streamline services and improve team effectiveness.
  • Ensure compliance with state, federal, Medicaid, licensing, accreditation, and organizational standards.
  • Participate in program planning, policy development, strategic initiatives, and quality improvement activities.
  • Maintain accurate records, reports, schedules, incident documentation, and operational data.
  • Participate in after-hours leadership support and crisis escalation management as needed.

Staff Supervision & Development
  • Provide direct supervision, coaching, mentoring, and performance management for clinical and support staff.
  • Conduct regular staff meetings, supervision sessions, case consultations, and performance evaluations.
  • Foster a supportive team culture focused on collaboration, accountability, professional growth, and staff wellness.
  • Provide ongoing training and continuing education to staff related to crisis intervention, risk assessment, trauma-informed care, suicide prevention, de-escalation, documentation standards, child/adolescent behavioral health, and safety procedures.
  • Assist with onboarding, orientation, and competency development for new staff members.
  • Identify staff training needs and develop educational opportunities to strengthen clinical and operational performance.
  • Support employee engagement, retention, morale, and resilience in a high-stress crisis services environment.
  • Address performance concerns, conflict resolution, corrective action, and personnel issues in collaboration with leadership and human resources.

Quality Assurance & Compliance
  • Ensure documentation meets clinical, legal, contractual, and billing requirements.
  • Conduct chart reviews, audits, and quality assurance activities to monitor service quality and compliance.
  • Ensure incident reporting procedures are followed accurately and promptly.
  • Monitor adherence to safety protocols, risk management procedures, and crisis response standards.
  • Participate in accreditation reviews, audits, and regulatory inspections.
  • Utilize data and performance metrics to identify trends and guide program improvements.
  • Promote continuous quality improvement and accountability across all areas of service delivery.

Qualifications
Required Qualifications
  • Master's degree in Counseling, Social Work, Psychology, Marriage and Family Therapy, Behavioral Health, or a related human services field.
  • Minimum of two (2) years of direct clinical experience providing behavioral health services.
  • Minimum of two (2) years of supervisory, management, or team leadership experience preferred.
  • Experience working with individuals experiencing acute mental health crises, substance use disorders, serious mental illness, suicidal ideation, behavioral disturbances, and/or co-occurring disorders.
  • Experience working with both adult and child/adolescent populations preferred.
  • Strong clinical assessment and crisis intervention skills.
  • Demonstrated ability to assess and manage risk effectively in high-pressure situations.
  • Experience managing personnel, schedules, operations, and team performance.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to make sound decisions independently and manage multiple priorities simultaneously.
  • Knowledge of trauma-informed care, crisis stabilization practices, and behavioral health systems.
  • Valid driver's license and acceptable driving record.
  • Ability to work flexible hours and participate in on-call or after-hours leadership support as needed.

Preferred Qualifications
  • Professional licensure or license eligibility preferred (LPC, LICSW/LCSW, LMFT, or equivalent).
  • Experience in mobile crisis response, crisis stabilization, emergency psychiatry, community mental health, or behavioral health emergency services.
  • Experience with Medicaid documentation and behavioral health compliance standards.
  • Certification or specialized training in crisis intervention, suicide prevention, trauma-informed care, or de-escalation techniques.
  • Experience collaborating with law enforcement, hospitals, schools, child welfare, or emergency response systems.

Knowledge, Skills, and Abilities
  • Strong leadership and team management skills.
  • Excellent verbal, written, and interpersonal communication abilities.
  • Advanced crisis assessment and intervention capabilities.
  • Ability to maintain composure and clinical judgment during emergencies.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to support staff effectively in stressful and high-acuity situations.
  • Strong analytical and organizational skills with attention to detail.
  • Ability to improve workflows, streamline processes, and increase operational efficiency.
  • Ability to interpret policies, regulations, and clinical standards.
  • Competency in electronic health records and documentation systems.
  • Commitment to ethical practice, professionalism, and person-centered care.

Physical & Environmental Requirements
  • Ability to travel within the service area to respond to crisis situations and attend meetings.
  • Ability to work in community settings, homes, hospitals, schools, correctional settings, and other field-based environments.
  • Ability to safely respond to potentially volatile or high-risk situations.
  • Ability to sit, stand, walk, bend, and drive for extended periods as required.

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