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Utilization Care Manager Jobs in Missouri (NOW HIRING)

The Care Manager works under the supervision of leadership providing coordination of care for ... Utilization data, Quality data, Clinical indicators, etc) utilizing electronic tools, reports, and ...

The Care Manager works under the supervision of leadership providing coordination of care for ... Utilization data, Quality data, Clinical indicators, etc) utilizing electronic tools, reports, and ...

... Care Management or Utilization Management experience, preferred Certification/Registration BLS (CPR) at hire date, Minimum Required, or within 90 days of hire Certification in Case Management ...

Chief Medical Officer

California, MO · On-site

$294.52 - $385.56/hr

This physician is chosen based upon knowledge of medical practice, experience in Managed Care, Utilization, Management/Quality Management programs and an ability to obtain mutual respect from and ...

Care Management or Utilization Management experience, preferred Licensure: * Current License in the state of employment, required Certifications: * BLS (CPR) at hire date, required, or within 90 days ...

Care Management or Utilization Management experience, preferred Licensure: * Current License in the state of employment, required Certifications: * BLS (CPR) at hire date, required, or within 90 days ...

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Utilization Care Manager information

What is a utilization care manager?

Utilization Care Managers are healthcare professionals responsible for evaluating the necessity, appropriateness, and efficiency of medical services provided to patients. They work to ensure that patients receive the right care at the right time, while also helping healthcare organizations manage costs and comply with regulations. Utilization Care Managers often review patient cases, coordinate with medical staff, and interact with insurance companies to authorize or deny services. Their goal is to optimize healthcare delivery, reduce unnecessary procedures, and improve patient outcomes.

How does a utilization care manager collaborate with medical and administrative teams to ensure effective patient care?

Utilization Care Managers work closely with physicians, nursing staff, and administrative teams to review patient cases, determine medical necessity, and coordinate appropriate care plans. They frequently participate in interdisciplinary meetings, communicate with insurance providers regarding authorizations, and ensure compliance with regulatory guidelines. This collaborative approach helps to optimize resource utilization, improve patient outcomes, and support smooth transitions of care. Being proactive in communication and documentation is key to success in this role.

What are the key skills and qualifications needed to thrive as a utilization care manager, and why are they important?

To thrive as a Utilization Care Manager, you need a background in healthcare, typically as a registered nurse or social worker, with expertise in care coordination and utilization review. Familiarity with utilization management software, medical necessity guidelines (such as Milliman or InterQual), and knowledge of insurance regulations are important. Strong analytical thinking, attention to detail, and effective communication skills help you advocate for patients while working with healthcare teams and payers. These skills ensure appropriate resource use, quality patient outcomes, and compliance with regulatory standards.

What is the difference between Utilization Care Manager vs Utilization Review Nurse?

AspectUtilization Care ManagerUtilization Review Nurse
CredentialsRN, case management certificationRN, certification in utilization review
Work EnvironmentHealthcare facilities, insurance companiesHospitals, insurance companies, outpatient clinics
Primary FocusCoordinating patient care, managing resourcesReviewing medical necessity, approving treatments

Utilization Care Managers focus on coordinating patient care and managing resources, while Utilization Review Nurses primarily evaluate medical necessity for treatments. Both roles require nursing credentials and work within healthcare or insurance settings, but their core responsibilities differ in scope and focus.

What does a utilization care manager do in healthcare?

A utilization care manager in healthcare reviews patient cases to ensure appropriate use of medical services and resources, coordinating care plans to optimize patient outcomes and reduce unnecessary costs. They often work with healthcare providers, insurance companies, and patients, using data and clinical guidelines to make informed decisions about treatment and service utilization.

What cities in Missouri are hiring for Utilization Care Manager jobs?

Cities in Missouri with the most Utilization Care Manager job openings:

Care Manager

Mosaic Life Care

Saint Joseph, MO • On-site

Full-time

Medical, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.


Mosaic Life Care rating

6.6

Company rating: 6.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

570th of 893 rated healthcare providers


Job description


The Care Manager works under the supervision of leadership providing coordination of care for patients in Mosaic Life Care and the organization's service area in such a manner as to use the right resources, at the right time and at the right level of care. Utilizing a collaborative process, the Care Manager will assess, plan, implement and evaluate the options and services required to meet an individual's health and health related needs. Strong communication skills are necessary to access available resources and communicate with providers and other members of the interdisciplinary team. The Care Manager serves as an advocate for the patient, family and the organization to promote quality, cost effective outcomes. Active participation in program development and process improvement efforts is an expectation of the role of Care Manager.
Responsibilities
  • Proactively identifies patients/individuals appropriate for CM service based upon indicators of each program (i.e. Utilization data, Quality data, Clinical indicators, etc) utilizing electronic tools, reports, and interview techniques effectively/efficiently to gather information about assigned populations and prioritizes workload appropriately to meet desired outcomes.
  • Responds to referral requests in a timely manner and offers possible alternatives for assistance if referral is not appropriate for CM intervention.
  • Collects and reviews information to determine strengths and barriers of the patient in 6 key areas: access to care, current problems/treatment plans (medical/mental health), psychosocial/support system (formal and informal resources), functional status/safety, financial/benefits available, lifestyle/behavior (risk factors).
  • Develops a plan to address identified barriers to care collaboratively with the patient/family, provider and interdisciplinary team. Prioritizes the plan appropriately to achieve optimal outcomes (Quality, Cost, Experience) avoiding a focus on task accomplishment.
  • Coordinates/facilitates implementation of plan demonstrating problem solving skills, effective communication and appropriate sense of urgency in providing service to avoid delays in progression of care, and over, under, or inappropriate utilization of resources (include but not limited to unnecessary ED/IP visits, greater than expected LOS, unplanned readmissions, unnecessary testing/treatment, etc.).
  • Monitors effectiveness of CM services through patient reassessment and outcome analysis and revises plan as necessary. Compiles tracking reports/summaries as requested for measure and/or productivity purposes.
  • Effectively communicates the goals and processes of assigned program to various audiences. Communicates effectively with internal and external customers the benefits of Care management service, programs, and process for referral.
  • Develops and maintains knowledge of Medicare, Medicaid and key payer benefits/reimbursement methodologies necessary to procure services for patients and serve as a resource to the IDT on quality, cost effective care.
  • Maintains understanding of, and articulates the Regulatory requirements (CMS, TJC, etc) regarding Discharge Planning/Utilization Review and/or Care Management services.
  • Maintains a patient centered approach through ongoing communication with patient/family seeking their input and participation at all times.
  • Bed Side rounding with inter disciplinary team
  • Other duties as assigned

Education
  • Graduate from school of nursing. - Required
  • BSN - Preferred

Work Experience
  • 3 Years - Clinical experience, Care Management - Preferred
  • 3 Years - Clinical experience in a Behavioral Health related field for Behavioral health care manager - Preferred
  • 3 Years - Clinical experience in clinical field (obstetrical nursing) for Pregnancy Care Manager - Preferred
  • 3 Years - Experience navigating resources and computer systems to access information. - Required

Licenses and Certifications
  • Registered Nurse (RN) - State Licensure/Or Compact State Licensure - Licensed in State of Missouri and Kansas (as needed for job assignment) - Required Upon Hire
  • Basic Life Support (BLS) - Required within 90 Days

Travel Requirements
  • Must be able to travel between various system facilities and off-site locations as needed. - No

Qualifications
Skills and Abilities
Essential Technical/Motor Skills
  • Hand/eye coordination; good hearing; computer skills/telephone skills, ability to read, write, and speak clearly.

Interpersonal Skills
  • Must be able to teach, provide accurate and concise information, answer questions, demonstrate excellent leadership skills, maintain positive relationships with multiple customers, motivate and persuade others.
  • Excellent verbal and written communication skills including sensitivity to other cultures, ethnicities and diverse backgrounds.

Essential Physical Requirements
  • Physical requirements include standing, walking, and fine motor skills; reach for items; bend, squat, sit, and climb stairs.
  • Sufficient strength and mobility to sit for long periods of time (depending on assignment).
  • Ability to drive to various locations in and around the service area.

Essential Mental Abilities
  • Critical thinking skills, problem-solving skills, negotiating abilities.
  • Capable of determining appropriate response to emergency situations.
  • Ability to focus and concentrate in order to correctly perform tasks despite numerous distractions and interruptions.
  • Ability to maintain professional demeanor to communicate and interact with patients, customers and team members.

Essential Sensory Requirements
  • Appropriate functional vision, hearing acuity, and smell.

Exposure to Hazards
  • Driving to and from various locations for the purpose of coordinating patient care/collaboration and outreach.
  • Respiratory exposures for airborne pathogens.
  • Exposure to infectious pathogens.
  • Exposure to physical hazards.
  • Frequent contact with water/soap/detergents.
  • 1. Excellent skills in conceptual thinking, listening, problem resolution and planning2. Demonstrated leadership skills3. Excellent organizational skills.4. Proficient computer skills including Office applications and electronic medical records.5. Knowledgeable about issues related to chronic illness.6. Must have access to transportation, which will allow for timely scheduled visits.

Other Skills and Abilities
  • Excellent skills in conceptual thinking, listening, problem resolution and planning
  • Demonstrated leadership skills
  • Excellent organizational skills.
  • Proficient computer skills including Office applications and electronic medical records.
  • Knowledgeable about issues related to chronic illness.
  • Must have access to transportation, which will allow for timely scheduled visits.

About Us
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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