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Utility Revenue Protection Jobs in Florida (NOW HIRING)

SAFE HARBOR MARINAS

General Manager

Fort Lauderdale, FL · On-site

... utilities, and insurance-related exposure to protect margin without degrading the guest experience ... of revenue, work order aging, service revenue, Net Promoter Score - to run daily and weekly ...

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Kavaliro

SAP IS-U Assurance Lead

Jacksonville, FL · On-site

$110 - $120/hr

A large utility is modernizing its revenue and billing capabilities through SAP S/4HANA and SAP IS ... protected veteran status, sexual orientation, gender identity or expression, or any other ...

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Utility Revenue Protection information

What is utility revenue protection?

Utility Revenue Protection refers to the measures and processes utilities use to prevent and detect losses from electricity, gas, or water theft, metering inaccuracies, and billing errors. Professionals in this field investigate suspected cases of tampering, unauthorized usage, and fraud to ensure accurate billing and revenue collection. They may also work on implementing technologies and programs to minimize losses and secure utility infrastructure. Effective revenue protection helps keep utility costs fair for all customers and maintains the financial health of the utility company.

What are the key skills and qualifications needed to thrive as a utility revenue protection specialist?

To excel as a Utility Revenue Protection Specialist, you need a solid understanding of utility systems, regulatory compliance, and investigative techniques, often supported by relevant experience or a background in utilities or law enforcement. Familiarity with metering technology, data analysis tools, and reporting systems is commonly required. Excellent attention to detail, strong problem-solving abilities, and effective communication skills help professionals identify and address utility theft or billing irregularities. These skills are vital to ensure accurate revenue collection, minimize losses, and maintain the integrity of utility services.

What are some common challenges faced in a utility revenue protection role, and how can professionals effectively address them?

Professionals in Utility Revenue Protection often encounter challenges such as detecting and investigating utility theft, handling difficult customer interactions, and staying updated on the latest fraud techniques. To effectively address these issues, it’s important to develop strong analytical skills, maintain up-to-date knowledge of industry regulations and technology, and communicate clearly with both internal teams and customers. Building collaborative relationships with field technicians, legal teams, and customer service departments can also help streamline investigations and ensure efficient resolution of cases.

What is the difference between Utility Revenue Protection vs Utility Metering Technician?

AspectUtility Revenue ProtectionUtility Metering Technician
CredentialsRelevant certifications in utility operations, safety, and complianceTechnical certifications in meter installation and maintenance
Work EnvironmentOffice settings, field inspections, compliance auditsFieldwork installing, repairing, and maintaining meters
Employer & Industry UsageUtility companies focusing on revenue assurance and loss preventionUtility companies managing metering infrastructure and customer meters

Utility Revenue Protection and Utility Metering Technician roles overlap in the utility industry but focus on different areas. Revenue protection emphasizes preventing revenue loss through audits and compliance, while metering technicians handle the installation and maintenance of meters. Both roles require technical skills and industry certifications, but their daily tasks and focus differ significantly.

What are popular job titles related to Utility Revenue Protection jobs in Florida?

For Utility Revenue Protection jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Utility Revenue Protection jobs in Florida look for?

The top searched job categories for Utility Revenue Protection jobs in Florida are:

Utility Revenue Protection jobs near you
Infographic showing various Utility Revenue Protection job openings in Florida as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution.

Account Manager

Vecta Environmental Services

Jacksonville, FL • On-site

Full-time

Re-posted yesterday

Job description

About Vecta Environmental Services
Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.
Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.
At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.
Position Summary
The Hydro Excavation Account Manager is a strategic revenue leader responsible for market expansion, enterprise account growth, and long-term relationship development within the hydro excavation division. This role operates at the intersection of commercial strategy and operational execution, driving profitable revenue while strengthening the company's footprint across industrial, municipal, energy, and infrastructure markets.
This position is accountable not only for sales growth, but for client lifecycle management, market intelligence, cross-selling opportunities, and margin performance. The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership.
Key Responsibilities
  1. Strategic Business Development & Market Expansion
  • Develop and execute a territory growth strategy aligned with divisional revenue goals.
  • Identify target industries (refineries, chemical plants, municipalities, data centers, utilities, EPC contractors, etc.).
  • Actively pursue new accounts through networking, cold outreach, bid platforms, and industry associations.
  • Lead pre-bid strategy sessions and competitive positioning.
  • Maintain a robust sales pipeline and accurate revenue forecasting.
  • Analyze market trends, competitor positioning, and pricing strategy.
  • Expectation: Build sustainable, recurring revenue, not transactional jobs.
  1. Enterprise Relationship Management
  • Serve as primary commercial relationship owner for assigned accounts.
  • Establish executive-level and field-level relationships within client organizations.
  • Conduct quarterly business reviews (QBRs) with strategic clients.
  • Identify cross-selling opportunities across other service lines.
  • Develop multi-year client growth strategies.
  • Position the company as a long-term partner rather than a commodity vendor.
  • Goal: Protect and grow lifetime customer value.
  1. Revenue & Margin Accountability
  • Own annual revenue targets and gross margin performance for assigned accounts.
  • Ensure pricing strategies align with divisional profitability objectives.
  • Review job cost reports to evaluate margin performance.
  • Partner with operations to improve utilization and efficiency.
  • Assist in resolving billing disputes and accelerating receivables (AR accountability).
  • This role is measured on profitable growth, not just top-line revenue.
  1. Operational Integration & Client Delivery Oversight
  • Collaborate closely with Division Manager, Dispatch, and Field Supervisors.
  • Participate in scope validation and job planning discussions.
  • Ensure accurate communication of client expectations.
  • Monitor service quality and performance standards.
  • Support resolution of service escalations or field-level issues.
  • The Account Manager does not run the crews, but ensures alignment between promise and execution.
  1. Safety Leadership & Risk Awareness
  • Reinforce company safety culture in all client interactions.
  • Participate in safety meetings or audits when required.
  • Ensure scopes align with safe work practices and regulatory compliance.
  • Support clients in understanding hydro excavation best practices and risk mitigation.

Qualifications
  • 5+ years in hydro excavation, industrial services, underground utilities, construction services, or energy-related industries.
  • Proven track record of revenue growth and account expansion.
  • Strong understanding of job costing, equipment utilization, and margin drivers.
  • Experience working in refinery, petrochemical, municipal, or heavy industrial environments preferred.
  • Demonstrated ability to build executive-level client relationships.
  • CRM proficiency and forecasting discipline.

Key Competencies
  • Strategic thinking
  • Commercial acumen
  • Negotiation & influence
  • Executive presence
  • Operational awareness
  • Relationship intelligence
  • Data-driven decision-making
  • Risk management mindset

Performance Metrics (KPIs)
  • Annual Revenue Growth
  • Gross Margin % by Account
  • New Account Acquisition
  • Client Retention Rate
  • Equipment Utilization Support
  • Bid-to-Win Ratio
  • AR Aging on Managed Accounts
  • Cross-Sell Revenue Contribution

Work Environment
  • Combination of office, field visits, client facilities, and job sites.
  • Travel required within assigned territory.
  • Availability during turnarounds or critical projects as needed.

Equal Employment Opportunity (EEO) Statement
Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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