Utility Damage Investigator Jobs in Rochester, NY

Bermex, Inc.Full time Regular

About The Team

At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

About the Role

The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions.

***Salary Transparency: Pay for this role is at $18/hour. ***

What You'll Do

• Compliance & Safety
  • Assure compliance with Code Rule 753 and promote safe excavation practices
  • Follow strict Utility, State and Federal guidelines relating to damage prevention
  • Wear assigned personal protective equipment (PPE) and company uniform
  • Follow safety, quality, and operational procedures
  • Participate in safety meetings
• Gas Main Locating & Site Visits
  • Hand out educational materials and public awareness items to excavators
  • Visit 3rd party excavation sites and construction zones regularly
  • Collect data using handheld tablet or other collection device
  • Show courtesy and professionalism when dealing with customers and other employees
  • Complete Work Orders on assigned dates
  • Travel to visit sites on occasion

• Communication & Collaboration
  • Provide timely reports and documentation to management regularly
  • Escalate issues and questions to Supervisor when necessary
  • Maintain a satisfactory attendance record
  • Keep assigned vehicle clean
  • Report equipment and vehicle issues immediately
  • Communicate with dispatchers
• Other duties as needed

About You

Must Haves:

• Must be at least 21 years of age
• Must have a valid driver's license

Nice to Have:

Your Skills

• Excellent communication skills & professionalism
• Strong organizational skills
• Safety focused
• Customer Service focused
• Excellent critical thinking skills

This role would not be a good fit if:

• You don't enjoy working outdoors.
• You don't enjoy working with customers.

Benefits

Health and Safety

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match

Time Off

• Paid Vacation and Sick Time
• Paid Holidays
• Veterans Day paid time off for our veterans

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.