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Utility Account Manager Jobs in Spring, TX (NOW HIRING)

Tyndale

Account Specialist

Houston, TX · On-site

$26.50 - $29/hr

In this role, you'll support our National Sales and Account Management teams by setting up and ... utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We're a ...

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All JobsUtility Account JobsUtility Account Manager JobsUtility Account Manager Jobs in Spring, TX

Utility Account Manager information

See Spring, TX salary details

$26.3K

$58.6K

$94.3K

How much do utility account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for utility account manager in Spring, TX is $58,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities near Spring, TX are hiring for Utility Account Manager jobs?

Cities near Spring, TX with the most Utility Account Manager job openings:

Utility Account Manager jobs near you

Account Manager Sales - Downstream Chemicals - Houston, TX

Houston, TX • On-site

Baker Hughes Company
See more jobs at Baker Hughes Companyexternal

Full-time

Medical, Retirement

Posted 26 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

252nd of 499 rated machine equipment manufacturers

Job description

Account Manager Sales - Downstream Chemicals - Houston, TX
Are you passionate about building strong customer relationships and delivering value-driven solutions in the downstream chemicals industry?
Do you enjoy identifying growth opportunities, collaborating with customers, and leading teams to drive commercial and operational success?
Partnering with the Best
As an Account Manager Sales - Downstream Chemicals - Houston, TX, you will be responsible for managing strategic customer relationships, supporting refinery chemical process operations, and driving commercial growth across assigned accounts. You will collaborate with customers, technical teams, and commercial stakeholders to identify opportunities, deliver innovative solutions, and ensure exceptional service execution while leading a team focused on customer success and business performance.
Fueling Your Passion
As an Account Manager Sales - Downstream Chemicals - Houston, TX, you will leverage your commercial, technical, and relationship management expertise to maximize customer satisfaction, strengthen customer partnerships, and drive business growth. You will serve as a trusted advisor to customers while ensuring operational excellence, supporting account growth initiatives, and developing a high-performing team.
As an Account Manager Sales - Downstream Chemicals - Houston, TX, you will be responsible for:
  • Applying a solid understanding of refinery process operations, utility units, industrial chemical treatment programs, and sales processes to support customer operations and deliver value-driven solutions.
  • Providing technical troubleshooting support by utilizing strong mechanical aptitude, laboratory experience, and industry knowledge to identify and resolve operational challenges.
  • Demonstrating a comprehensive understanding of customer requirements and refinery market conditions to support account growth, customer satisfaction, and business objectives.
  • Communicating effectively with customers, leadership, and internal stakeholders through clear verbal and written communications while delivering technical recommendations and business solutions.
  • Building long-term strategic relationships with customers by understanding their business requirements, providing account management support, and identifying sales opportunities.
  • Identifying, coordinating, and collaborating with internal teams to drive projects, technical sales activities, and innovative solutions that bring value to customers.
  • Leading business reviews and delivering technical presentations to customers, leadership, and internal stakeholders.
  • Managing the day-to-day operations of existing refinery chemical process business for customer accounts, technicians, and account representatives.
  • Developing strong working relationships with customers and team members through effective communication and interpersonal skills.
  • Ensuring compliance with Sales and Service Standards across key customer accounts and commercial activities.
  • Directly leading, coaching, and developing a team of employees to achieve business objectives and foster a high-performance culture.

To be successful in this role, you will:
  • Have experience in account management, sales, business development, or a related commercial role.
  • Have experience supporting refinery process treatment, downstream chemicals, or related industrial chemical applications.
  • Have demonstrated experience building and maintaining strong customer relationships.
  • Have experience leading teams and driving performance in a customer-focused environment.
  • Have strong communication and presentation skills with the ability to engage customers and stakeholders effectively.
  • Have strong interpersonal and relationship-building skills.
  • Have the ability to identify opportunities and develop solutions that create value for customers.
  • Have strong organizational skills with the ability to manage multiple priorities and customer requirements.
  • Have strong problem-solving skills and a customer-focused mindset.
  • Have a commitment to operational excellence, service delivery, and continuous improvement.

Work in a Way That Works for You
This role may require schedule flexibility to support customer requirements, business priorities, travel, and commercial activities.
Shift: Monday - Friday | 8:00 AM - 5:00 PM
Work Location: 100% Onsite | Houston, TX
Working with Us
Our people are at the heart of our success. We foster a collaborative, inclusive, and performance-driven environment where innovation, teamwork, customer focus, and professional development are encouraged and rewarded.
Working for You
We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:
  • Career development and training opportunities
  • Medical and wellness benefits
  • Financial and retirement programs
  • Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Sales Team leader - Account Management

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