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Utility Account Manager Jobs in Oregon (NOW HIRING)

Apex Tool Group

Focuses on expanding Apex Tool Group's presence within the electric utility and power transmission ... managing complex, multi-stakeholder accounts * Strong strategic thinking and analytical skills ...

CLEAResult

Marketing Account Manager

OR · On-site +1

As a Marketing Account Manager at CLEAResult, you'll serve as a trusted advisor to clients, leading ... Direct experience with utility energy efficiency programs, demand-side management, or new ...

City of Umatilla, OR

Utility Clerk

Umatilla, OR · On-site

$55K - $71K/yr

Post accounts receivable to general ledger * Coordinate with third-party vendors for garbage ... Effectively manage competing priorities and work assignments. * Comprehensive knowledge of problem ...

Prodege LLC

Account Manager (non gaming)

OR · On-site +1

... marketplace, utility, or other non-gaming advertisers is strongly preferred * Demonstrated ... sales and account management reflect the base salary and commission potential only, and do not ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Our wearable solutions are deployed by leading manufacturers, logistics providers, utilities, and ... We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ...

Greenheckgroup

Account Manager - Portland

OR · On-site +1

... utility distribution, and more. Accurex is the full service solution for all kitchen ventilation ... As the Account Manager, you will be responsible for managing and developing an assigned sales ...

Sodexo

Utility Worker

Portland, OR · On-site

$20/hr

These responsibilities may differ among accounts, depending on business necessities and client ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Utility Worker

Portland, OR · On-site

$20/hr

These responsibilities may differ among accounts, depending on business necessities and client ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Utility Worker

Portland, OR · On-site

$20/hr

These responsibilities may differ among accounts, depending on business necessities and client ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Utility Worker

Portland, OR · On-site

$20/hr

These responsibilities may differ among accounts, depending on business necessities and client ... We do this by providing food service, catering, facilities management, and other integrated ...

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All JobsUtility Account JobsUtility Account Manager JobsUtility Account Manager Jobs in Oregon

Utility Account Manager information

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities in Oregon are hiring for Utility Account Manager jobs?

Cities in Oregon with the most Utility Account Manager job openings:

Utility Account Manager jobs near you

End User Account Manager, Utilities (Midwest Territory)

On-site

Apex Tool Group
Manufacturing • 5 - 10K employees
Learn more about Apex Tool Groupexternal

Full-time

Re-posted 13 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

The Blueprint (Role Profile)

Reporting to the Sr. Product Manager, New Markets, responsible for driving growth across the Midwest territory, including WV, KY, OH, IN, IL, MO, and MI. Focuses on expanding Apex Tool Group's presence within the electric utility and power transmission and distribution markets by developing relationships with utility companies, electric cooperatives, and contractors. Creates end user demand while partnering with distributor networks to increase sales, grow market share, and execute strategic account plans throughout the region.

Come build your future with us!

The Build (Responsibilities)
  • Represent Apex Tool Group and its brands at industry events, including lineman rodeos, trade shows, and utility conferences, to promote awareness and generate qualified business opportunities.
  • Develop and maintain strong working relationships with utility companies, cooperatives, municipalities, large electrical contractors, and lineworker training centers to understand their operational needs and identify opportunities.
  • Coordinate and manage tool sampling and evaluation programs to obtain work methods approvals and recommendations within target utilities.
  • Collaborate with Apex Tool Group’s distributor partners with TSM’s to ensure product availability, competitive positioning, and successful sales execution.
  • Provide technical product demonstrations and training for linemen, work methods teams, and distributor sales teams.
  • Collect and communicate market intelligence, including customer feedback, competitive activity, and emerging trends within the power transmission and distribution sector.
  • Lead and develop strategies to expand business opportunities for Power T&D tools and storage solutions.
  • Partner with internal cross-functional teams, including sales, marketing, product management, and sales operations, to align business development initiatives with corporate goals.
  • Partner with TSM’s and ATG Distribution network to convert opportunities into sales.
The Toolbox (Qualifications)
  • BS/BA or university degree in Business, Marketing, Engineering, or a related field preferred, but not required. Equivalent experience will also be considered.
  • 3-5 years of progressive sales or business development experience. Experience within the Power Transmission & Distribution, Utility, or Industrial Tool markets preferred
  • Proven track record of success in relationship-based selling and managing complex, multi-stakeholder accounts
  • Strong strategic thinking and analytical skills, with the ability to identify and capitalize on market opportunities.
  • Excellent communication and interpersonal, communication, and presentation skills.
  • Results-oriented mindset with a focus on driving measurable business outcomes.
  • Flexibility to travel up to 70% to customer sites, distributor locations, and industry events.

What Apex Tool Group employees say

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