ZipRecruiter

Log In

1

Utility Account Manager Jobs in Alabama (NOW HIRING)

JLD Enterprises

Be Seen First

Accounts Representative

Auburn, AL · On-site

$21 - $25/hr

The Accounts Representative will manage mid-sized company and small business accounts, ensuring ... Utilities / Grading / Demolition / Site Clearing / Porta Johns / Dumpsters / Restroom Trailers ...

New

Infiltrator Water Technologies

Plant Utility

Fort Payne, AL · On-site

$13.50 - $18/hr

Immediately communicate unsafe conditions, acts or injuries to Maintenance Manager * Coordinate and ... Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program ...

Infiltrator Water Technologies

Plant Utility

Fort Payne, AL · On-site

$13.50 - $18/hr

Immediately communicate unsafe conditions, acts or injuries to Maintenance Manager * Coordinate and ... Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program ...

Minth North America

Program Manager

Gadsden, AL · On-site

$90K - $110K/yr

Communicate program financial issues to the Account Manager for resolution with the customer ... Experience with melting furnaces, holding furnaces, casting machines, cooling systems, and utility ...

Advance Local Media

Account Executive- Ohio

Birmingham, AL · Remote

$50K - $60K/yr

... Utilities, Legal, and Hi-Tech with a focus on winning regional blue-chip clients with significant ... Manage a healthy pipeline using Salesforce.com to ensure consistent growth * Collaborate with ...

Da Francesco's

Account Executive- Ohio

Birmingham, AL · Remote

$50K - $60K/yr

... Utilities, Legal, and Hi-Tech with a focus on winning regional blue-chip clients with significant ... Manage a healthy pipeline using Salesforce.com to ensure consistent growth * Collaborate with ...

Minth-North-America

$90K - $110K/yr

Communicate program financial issues to the Account Manager for resolution with the customer ... Experience with melting furnaces, holding furnaces, casting machines, cooling systems, and utility ...

Compass Group

FOOD SERVICE UTILITY

Enterprise, AL · On-site

$13/hr

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving ... Accounts (FSAs Team Members may also be eligible for paid and/or unpaid time off benefits in ...

mlp

Customer Account Specialist

Bessemer, AL · On-site

Periodically prepares and reports sending results and leads to manager * Caters to any customer ... Experience in utility industry preferred * Expert utilization of Syteline or comparable ERP system ...

mlp

Customer Account Specialist

Bessemer, AL · On-site

Periodically prepares and reports sending results and leads to manager * Caters to any customer ... Experience in utility industry preferred * Expert utilization of Syteline or comparable ERP system ...

previous page

Showing results 41-60

All JobsUtility Account JobsUtility Account Manager JobsUtility Account Manager Jobs in Alabama

Utility Account Manager information

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities in Alabama are hiring for Utility Account Manager jobs?

Cities in Alabama with the most Utility Account Manager job openings:

Utility Account Manager jobs near you

Accounts Representative

Auburn, AL • On-site

JLD Enterprises
Construction • 1 - 10 employees
Learn more about JLD Enterprisesexternal

$21 - $25/hr

Full-time

Medical, Retirement

Posted 2 days ago

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Accounts Representative will manage mid-sized company and small business accounts, ensuring accurate invoice processing, timely payment collection, and effective communication with customers. This role involves account reconciliation, dispute resolution, and maintaining organized documentation to support financial reporting and operations.

Responsibilities

  • Manage accounts for mid-sized companies and small businesses
  • Process invoices and ensure timely payments
  • Collect payments and follow up on outstanding balances
  • Communicate with customers to resolve inquiries and disputes
  • Reconcile account statements and maintain accurate records
  • Prepare and analyze financial reports
  • Perform data entry and maintain documentation
  • Handle dispute resolution efficiently and professionally

Required Qualifications

  • Associate Degree in Accounting or related field
  • Experience with Accounts Payable and Accounts Receivable
  • Proficiency in Microsoft Excel
  • Knowledge of Financial Reporting
  • Strong Customer Service skills
  • Excellent Attention to Detail
  • Effective Communication Skills
  • Good Time Management abilities

Preferred Qualifications

  • 5+ years of experience in accounting

Company Description

JLD Enterprises LLC is a Civil Contractor in the Auburn Opelika area that covers an array of scopes of work including:
Utilities / Grading / Demolition / Site Clearing / Porta Johns / Dumpsters / Restroom Trailers / Ready Mix Concrete / Asphalt Repairs / Road Striping / Thermoplastic Striping / Parking Lot Repairs / Sign Installations / Parking Bumpers / Speed Bumpers / Parking Garage Maintenance / Paving / Hydro Excavation / Concrete Pumping / Dump Truck Services / Leeds Recycling / Concrete Recycling / Material Hauling / And more!

Visit our website for a better understanding of the services in which we perform! www.Jldenterprisesllc.com Jeff Davis

If your looking for rental needs for your next project please visit www.Aurents.com